Customer Support Visa Sponsorship Jobs in Utah
Utah's customer support job market is anchored by tech and fintech employers in the Salt Lake City metro, including companies like Qualtrics, Overstock, and Pluralsight. Cities such as Lehi and Provo in the Silicon Slopes corridor are active hiring areas. Some of these employers have a track record of sponsoring work visas for qualified international candidates.
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Get Access To All JobsJob Description Summary
apree health is hiring full-time Customer Support Specialists to join our Customer Support team in our Sandy, UT office. We are looking for smart and motivated individuals with experience in the rapid-growth healthcare & technology industry. This job is vital to the success of our products, and it demands a relentless customer focus, strong teamwork capabilities, and a keen interest in the intricacies of technology products.
$20/hr. start, Monday – Friday, days, hybrid shift
How will you make an impact & Requirements
Must be able to start July 22, 2026 and be present for all training for the following six weeks. Training is fully paid. Only candidates available to work Monday through Friday between 5:45 AM - 7:00 PM MST will be considered. Shifts will be assigned after training. Must complete 6 weeks of training with 100% attendance.
apree health is on a mission to build the first integrated health network that combines data-driven personalization, a coordinated care model, and aligned incentives to unlock value and make life better for those we serve. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs.
Responsibilities
- Respond to inquiries via email, phone, live chat, asynchronous messaging, etc.
- Provide support for appointment scheduling, account access, benefits, programs, incentives, find care, health screening, company sweepstakes, and more.
- Take ownership of resolving customer service and healthcare navigation issues
- Takes ownership of quality, efficiency, casing, productivity, and other standards of world class service
- Keep customer information confidential and in compliance with HIPAA regulations
- Manages case backlog attentively and documents each interaction in Salesforce
- Exercises problem resolution skills when handling customer concerns using various internal tools
- Makes outbound calls, including appointment scheduling with providers, and other related duties as assigned
- Willingness to work occasional overtime. The typical schedule is Monday through Friday and covers shifts starting as early as 5:45 AM MST and the last shift ends at 7 PM MST
Qualifications
- 1 - 2 years of experience in customer support with an emphasis on healthcare, wellness, and medical billing and claims
- Strong organizational skills, and the ability to solve problems.
- Medical office experience preferred but not required
- Two years of proven customer service and/or patient care experience
- Strong communication skills, both verbal and written
- Tech savvy- the ability to use and navigate members with our mobile technology
- Able to maintain 100% attendance throughout 6 weeks of training and excellent attendance beyond training
- Positive, friendly, and professional demeanor with customers
- Adept at juggling multiple tasks and customer support requests at the same time
- Familiarity with Salesforce Service Cloud and Google Suite is a plus
- Must be able to work 40 hours per week; Requires sitting, standing, talking or listening on the phone
- Spanish speaking and writing skills are a plus
At apree health our vision is to transform lives through better health. The apree health culture values and celebrates different backgrounds, perspectives, and points of view. We believe our diversity helps drive creativity and innovation. We strive to make everyone feel included, valued, and engaged; enable them to do their best work; and build their careers here at apree health. That is why diversity and inclusion are more than just words to us. Rather, they are a commitment to a culture where employees feel respected and empowered to share their ideas and deliver the best results.
What you’ll love about working here:
- Fun, friendly, and unique culture – Bring your whole self to work every day!
- Paid time off & paid holidays
- Employer contributions for HSA accounts
- Tuition assistance
- Matching 401(K)
Location: Sandy UT -Hybrid/Remote
Compensation:
$20.00 to $30.00
Job Description Summary
apree health is hiring full-time Customer Support Specialists to join our Customer Support team in our Sandy, UT office. We are looking for smart and motivated individuals with experience in the rapid-growth healthcare & technology industry. This job is vital to the success of our products, and it demands a relentless customer focus, strong teamwork capabilities, and a keen interest in the intricacies of technology products.
$20/hr. start, Monday – Friday, days, hybrid shift
How will you make an impact & Requirements
Must be able to start July 22, 2026 and be present for all training for the following six weeks. Training is fully paid. Only candidates available to work Monday through Friday between 5:45 AM - 7:00 PM MST will be considered. Shifts will be assigned after training. Must complete 6 weeks of training with 100% attendance.
apree health is on a mission to build the first integrated health network that combines data-driven personalization, a coordinated care model, and aligned incentives to unlock value and make life better for those we serve. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs.
Responsibilities
- Respond to inquiries via email, phone, live chat, asynchronous messaging, etc.
- Provide support for appointment scheduling, account access, benefits, programs, incentives, find care, health screening, company sweepstakes, and more.
- Take ownership of resolving customer service and healthcare navigation issues
- Takes ownership of quality, efficiency, casing, productivity, and other standards of world class service
- Keep customer information confidential and in compliance with HIPAA regulations
- Manages case backlog attentively and documents each interaction in Salesforce
- Exercises problem resolution skills when handling customer concerns using various internal tools
- Makes outbound calls, including appointment scheduling with providers, and other related duties as assigned
- Willingness to work occasional overtime. The typical schedule is Monday through Friday and covers shifts starting as early as 5:45 AM MST and the last shift ends at 7 PM MST
Qualifications
- 1 - 2 years of experience in customer support with an emphasis on healthcare, wellness, and medical billing and claims
- Strong organizational skills, and the ability to solve problems.
- Medical office experience preferred but not required
- Two years of proven customer service and/or patient care experience
- Strong communication skills, both verbal and written
- Tech savvy- the ability to use and navigate members with our mobile technology
- Able to maintain 100% attendance throughout 6 weeks of training and excellent attendance beyond training
- Positive, friendly, and professional demeanor with customers
- Adept at juggling multiple tasks and customer support requests at the same time
- Familiarity with Salesforce Service Cloud and Google Suite is a plus
- Must be able to work 40 hours per week; Requires sitting, standing, talking or listening on the phone
- Spanish speaking and writing skills are a plus
At apree health our vision is to transform lives through better health. The apree health culture values and celebrates different backgrounds, perspectives, and points of view. We believe our diversity helps drive creativity and innovation. We strive to make everyone feel included, valued, and engaged; enable them to do their best work; and build their careers here at apree health. That is why diversity and inclusion are more than just words to us. Rather, they are a commitment to a culture where employees feel respected and empowered to share their ideas and deliver the best results.
What you’ll love about working here:
- Fun, friendly, and unique culture – Bring your whole self to work every day!
- Paid time off & paid holidays
- Employer contributions for HSA accounts
- Tuition assistance
- Matching 401(K)
Location: Sandy UT -Hybrid/Remote
Compensation:
$20.00 to $30.00
Customer Support Job Roles in Utah
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Search Customer Support Jobs in UtahCustomer Support Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for customer support roles?
Technology and software companies in Utah's Silicon Slopes corridor are among the most active sponsors. Employers such as Qualtrics, Domo, and Overstock have sponsored work visas for customer-facing roles in the past. Larger enterprises with dedicated international hiring programs are generally more likely to sponsor than smaller local businesses, though sponsorship decisions depend on the specific role and candidate.
Which visa types are most common for customer support jobs in Utah?
The H-1B visa is the most commonly used visa for customer support roles that require a relevant bachelor's degree, such as technical support or customer success positions tied to software products. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories. The O-1 visa applies to individuals with demonstrated extraordinary ability, though that standard is rarely met by customer support applicants.
Which cities in Utah have the most customer support visa sponsorship jobs?
Salt Lake City and the Silicon Slopes corridor, which spans Lehi, Provo, and Draper, concentrate the majority of Utah's customer support sponsorship opportunities. These areas are home to a high density of tech and SaaS companies that hire internationally. Ogden and St. George have smaller hiring markets and fewer documented sponsorship patterns for customer support roles specifically.
How to find customer support visa sponsorship jobs in Utah?
Migrate Mate is designed specifically for international job seekers looking for visa sponsorship roles in the U.S., including customer support positions in Utah. You can filter by state and job category to find employers actively open to sponsorship. Focusing on tech-sector customer success and technical support roles in the Salt Lake City and Silicon Slopes area tends to yield the most relevant results.
Are there state-specific factors that affect visa sponsorship for customer support roles in Utah?
Utah's concentration of tech employers in the Silicon Slopes region means a higher-than-average share of customer support roles are tied to software and SaaS products, which strengthens the case for H-1B specialty occupation classification. Employers are required to pay the prevailing wage for the role and location as determined by the Department of Labor, which applies to all sponsored positions in Utah regardless of company size.
What is the prevailing wage for sponsored customer support jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.