Service Operations Manager Visa Sponsorship Jobs in New Hampshire
New Hampshire's service operations manager roles are concentrated around Manchester, Nashua, and the southern corridor, where employers like BAE Systems, Fidelity Investments, and Benchmark Electronics maintain significant operations. International candidates pursuing visa sponsorship in this field will find the strongest opportunities in advanced manufacturing, financial services, and technology operations.
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INTRODUCTION
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
ROLE AND RESPONSIBILITIES
As Manager, Sales Development Operations, you will be the operational partner to the Head of Global Sales Development and SDR Managers, helping the global SDR organization run efficiently every day while building the capabilities needed for the future. You will connect people, process, data, technology, reporting, and AI so SDRs and managers can focus on execution, coaching, and pipeline creation. This is a strategic and hands-on role. You will translate frontline needs into practical workflows, clear operating standards, trusted reporting, connected systems, and responsive support across North America and the UK. You will own the roadmap for the SDR technology ecosystem while staying close to the day-to-day needs of the team, including lead and account flow, system access, reporting, process questions, adoption, and issue resolution. You will establish and lead an SDR Operations Center of Excellence that creates consistency without slowing the business down. The Center of Excellence will bring together intake and prioritization, process ownership, documentation, training, governance, adoption, and continuous improvement. You will lead two direct reports, one based in North America and one based in the UK, to provide dependable regional coverage and a consistent global service model.
How You’ll Contribute:
- Serve as the primary operational partner to the Head of Global Sales Development and SDR Managers, maintaining a clear view of team priorities, operational pain points, and day-to-day support needs.
- Build and run an SDR Operations Center of Excellence that provides clear ownership, service standards, intake and prioritization, documentation, training, governance, and continuous improvement.
- Lead day-to-day SDR operational support across North America and the UK, ensuring requests and issues are captured, prioritized, routed, resolved, documented, and communicated consistently.
- Own and improve core SDR workflows, including lead and account routing, assignment, ownership changes, handoffs, recycling, attribution, territory updates, tool access, and exception management.
- Map how SDR tools, data, and processes connect end to end, identify gaps or duplicate work, and design simpler workflows that reduce manual effort and improve speed, quality, and adoption.
- Ensure SDRs and SDR Managers have accurate, accessible, and actionable reporting for daily execution, coaching, performance, pipeline, capacity, account coverage, and conversion.
- Own SDR business requirements and governance for Salesforce workflows, fields, dashboards, and reports, partnering with Data and Reporting, IT, Marketing Integration, and Sales Operations on delivery and data quality.
- Serve as business owner for the SDR technology ecosystem, including Salesforce, Nooks, Clay, ZoomInfo, Cognism, LinkedIn Sales Navigator, data providers, and related AI and automation capabilities.
- Own the Nooks operating model, administration, adoption, and optimization across sequencing, calling, coaching, and workflow management.
- Lead Clay strategy, governance, intake, prioritization, and delivery for SDR use cases, while coordinating dependencies with Marketing, Sales, Data, IT, and Salesforce.
- Apply AI and automation to clearly defined SDR and manager needs, including research, targeting, prioritization, enrichment, sequencing, calling, coaching, qualification, handoff, and reporting.
- Create a practical governance model for AI and automation that covers use-case intake, business value, testing, risk, documentation, adoption, measurement, and scale-adjust-stop decisions.
- Develop and maintain global operating standards, SLAs, process maps, playbooks, release communications, training resources, and adoption plans so changes are understood and used consistently.
- Establish regular feedback loops with SDRs and managers to identify friction, evaluate whether workflows are working, and prioritize improvements based on business impact.
- Lead and develop two direct reports, setting clear priorities, accountability, service standards, regional coverage, and growth expectations.
- Manage vendor relationships, platform roadmaps, investment recommendations, licenses, adoption, and value realization for the SDR technology portfolio.
BASIC QUALIFICATIONS
- 7+ years of experience in Sales Development Operations, Revenue Operations, Marketing Operations, Demand Generation Operations, or a related B2B technology environment.
- Proven experience supporting SDR or sales teams through both day-to-day operations and larger process, reporting, systems, or AI transformation initiatives.
- Strong understanding of frontline SDR and manager workflows, including lead and account management, routing, handoffs, data quality, reporting, coaching, and pipeline processes.
- Deep expertise with Salesforce and modern GTM technology, with hands-on experience translating business needs into workflows, dashboards, documentation, and scalable operating processes.
- Experience connecting multiple tools and data sources into clear end-to-end workflows and improving adoption across teams.
- Strong systems thinking and analytical skills, balanced with a practical, service-oriented approach to operational support and problem solving.
- Ability to prioritize competing requests, distinguish urgent support from strategic work, and create transparency around ownership, timing, dependencies, and decisions.
- Strong communication and cross-functional partnership skills across Sales Development, Marketing, Sales, IT, Data and Reporting, and Sales Operations.
- Experience leading teams, vendors, or cross-functional programs across multiple regions.
PREFERRED QUALIFICATIONS
- Experience building or leading an operations Center of Excellence, shared-service model, or structured business intake and prioritization process.
- Experience with AI transformation, workflow automation, GTM orchestration, and responsible AI governance grounded in frontline business use cases.
- Experience with Nooks, Clay, Salesforce, ZoomInfo, Cognism, LinkedIn Sales Navigator, Power BI, and related sales technology.
- Knowledge of CRM architecture, lead and contact management, routing, attribution, funnel reporting, enablement, and global operating models.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Service Operations Manager Job Roles in New Hampshire
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Search Service Operations Manager Jobs in New HampshireService Operations Manager Jobs in New Hampshire: Frequently Asked Questions
Which companies sponsor visas for service operations managers in New Hampshire?
BAE Systems, Fidelity Investments, and Benchmark Electronics are among the larger employers in New Hampshire with documented H-1B visa sponsorship histories in operations-related roles. Healthcare systems such as Dartmouth Health and Elliot Hospital also hire operations managers. Sponsorship activity is most consistent at enterprise-scale employers with established HR infrastructure and prior USCIS filing records.
Which visa types are most common for service operations manager roles in New Hampshire?
The H-1B is the most common visa category for service operations managers, provided the role requires a bachelor's degree or higher in a specific field such as business administration, industrial engineering, or information systems. Candidates already holding L-1A status through an intracompany transfer may also qualify if moving into a managerial capacity. TN visa status applies to Canadian and Mexican nationals in qualifying management categories.
Which cities in New Hampshire have the most service operations manager sponsorship jobs?
Manchester and Nashua account for the majority of service operations manager sponsorship activity in New Hampshire, driven by the density of manufacturing, technology, and financial services employers in the southern tier. Concord, as the state capital, adds public-sector adjacent opportunities. Bedford and Merrimack also host corporate operations centers for mid-to-large employers with international hiring capacity.
How to find service operations manager visa sponsorship jobs in New Hampshire?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify service operations manager roles in New Hampshire where employers are actively open to sponsoring international candidates. Rather than sorting through general postings, you can focus on positions already flagged for sponsorship in this state, which is particularly useful given how selectively New Hampshire employers advertise their sponsorship willingness.
Are there state-specific considerations for service operations manager sponsorship in New Hampshire?
New Hampshire does not have a state income tax on wages, which affects the prevailing wage calculation employers must meet under Department of Labor requirements for H-1B filings. Employers must still certify that the offered compensation meets or exceeds the DOL prevailing wage for the Manchester-Nashua metropolitan area or the relevant wage region. The state's proximity to Boston also means some roles straddle the two labor markets, so filing jurisdiction matters.
What is the prevailing wage for sponsored service operations manager jobs in New Hampshire?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.