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Position Details

Recruitment/Posting Title Accounting Assistant I (Payment Center Processor)

Job Category URA-AFT Administrative

Department UFA Studnt Acctg Billing Cashr

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a top 100 best large employer in America, Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

University Finance and Administration (UFA) advances Rutgers’ strategic priorities through the management of all central financial, administrative, and student information systems and processes. We supply the university’s financial community the professional guidance, services, tools, and information needed to make the informed decisions that contribute to Rutgers’ standing as an academic, health, and research powerhouse. We are deeply committed to our guiding principles and the core values that are critical for the long-term strategic growth of our division and the university. For more information, please visit https://finance.rutgers.edu/.

Posting Summary

Rutgers, The State University of New Jersey, is seeking an Accounting Assistant I to serve as Payment Center Processor for Student Accounting, Billing, and Cashier Services. Reporting to the Supervisor, Payment Center, this position is responsible for the processing, researching, and reconciling student payments and related financial transactions for Rutgers – New Brunswick and Rutgers Health. The position provides customer service and payment support to students and university departments, and works closely with the One Stop Student Services Center team and other university partners to research and resolve payment-related issues.

Among the key duties of this position are the following:
- Examines, verifies, and processes student payment transactions, including cash and mailed payments, scholarships, wire transfers, and ACH payments.
- Analyzes student accounts and payment records to research and resolve payment issues and provides guidance regarding payment options, charges, and processing timeframes.
- Researches and processes domestic and international wire and ACH payments from students, government agencies, third-party sponsors, scholarship organizations, and other sources, and prepares related journal entries.
- Reviews and approves University-wide Cash Receipts and ensures Cash Journals are accurately prepared with appropriate supporting documentation and in compliance with University policies, procedures, and financial controls.
- Researches and processes credit card chargebacks and returned checks and makes necessary adjustments to student and bank accounts.
- Provides payment-related support to students, parents, sponsors, One Stop Student Services, University departments, and third-party payment providers.
- Works with Financial Aid, Accounts Payable, Procurement, Treasury, OIT, and other University units to research and resolve payment issues and update student financial records.
- Assists with Financial Operations metrics, productivity reports, Cash Journal training materials, procedures, and job aids and addresses systemic issues and workflow bottlenecks as needed.

FLSA Nonexempt

Grade 04

Salary Details 62,000.00

Minimum Salary 59893.480

Mid Range Salary 73909.480

Maximum Salary 87925.480

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs

Position Status Full Time

Working Hours 8:30-5:00

Standard Hours 37.50

Daily Work Shift Day

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description URA-AFT Administrative

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff - 12 month

Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

Bachelor’s degree and two (2) years of experience in accounting, finance, or a related field, or an equivalent combination of education and/or experience.

Required Knowledge, Skills, and Abilities

- Knowledge and understanding of federal and state regulations governing Title IV student loan programs and consumer credit.
- Knowledge of financial and student information systems and standard computer applications.
- Strong quantitative, accounting, analytical, and problem-solving skills, with the ability to apply those skills across a variety of business processes.
- Strong written and verbal communication skills, with the ability to clearly communicate information, ideas, and concepts appropriate to the audience and situation.
- Excellent customer service and interpersonal skills, with the ability to remain professional and even tempered in a fast-paced environment while responding to the needs of internal and external customers within University policies, procedures, and available resources.
- Ability to manage multiple priorities and projects simultaneously, prioritize work effectively, and maintain accuracy and attention to detail.
- Ability to work independently and collaboratively with others to accomplish departmental and University objectives.
- Demonstrated integrity, professional ethics, business acumen, sound judgment, and a professional and respectful approach when interacting with students, customers, colleagues, and other University partners.

Preferred Qualifications

Equipment Utilized

Rutgers RUTAMIN IMS/SAR, FAMS, Banner, Banner Report Creation, Various Collection Third Party Payment/Refund Gateways, Oracle/PeopleSoft, Nelnet Cash register, Check scanner, ImageNow, Oracle Cloud GL, Sciquest, Microsoft Office Suite.

Physical Demands and Work Environment

Special Conditions

This position may be eligible for a hybrid work arrangement, subject to approval and operational needs. A regular on-site presence of at least three (3) days per week is required, with additional on-site days as needed. Employees approved for a hybrid work arrangement must reside in NJ, NY, PA or DE and be within a commutable distance of the university.

Posting Details

Posting Number 26ST2094

Posting Open Date 11/11/2026

Special Instructions to Applicants

Regional Campus Rutgers University-New Brunswick

Home Location Campus Busch (RU-New Brunswick)

City Piscataway

State NJ

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a Bachelor’s degree and two (2) years of experience in accounting, finance, or a related field, or an equivalent combination of education and/or experience?
• Yes
• No
• Are you currently a member of URA-AFT?
• Yes
• No

Applicant Documents

Required Documents

- Resume/CV
- Cover Letter/Letter of Application

Optional Documents

- List of Professional References (contact Info)