Support Associate Visa Sponsorship Jobs in New Jersey
Support associate visa sponsorship jobs in New Jersey are concentrated in the state's pharmaceutical, financial services, and technology sectors. Companies like Johnson & Johnson, Cognizant, and Conduent have historically sponsored international workers in customer-facing and technical support roles. Newark, Parsippany, and Princeton are among the strongest hiring hubs for this work.
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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, NJ, West Deptford
COMPENSATION
- Starting pay: 23.50 - 37.74 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, NJ, West Deptford
COMPENSATION
- Starting pay: 23.50 - 37.74 USD hourly
Support Associate Job Roles in New Jersey
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Search Support Associate Jobs in New JerseySupport Associate Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for support associates in New Jersey?
New Jersey-based employers in pharmaceuticals, IT services, and financial operations have a track record of sponsoring international workers in support roles. Companies such as Johnson & Johnson, Cognizant, Conduent, and Prudential Financial have filed for work visas on behalf of support staff. Sponsorship activity tends to be highest at large enterprises and global IT service firms with offices across the state.
Which visa types are most common for support associate roles in New Jersey?
The H-1B visa is the most commonly used visa for support associate roles that require a bachelor's degree in a specific field, such as IT support or technical account management. The L-1B visa applies to intracompany transfers with specialized knowledge. For roles that don't meet specialty occupation standards, options are limited, so degree relevance to the position is an important factor when evaluating eligibility.
Which cities in New Jersey have the most support associate sponsorship jobs?
Newark, Parsippany, and Princeton are among the most active hiring areas for sponsored support associate positions in New Jersey. Newark's proximity to New York City makes it a hub for financial services and IT support operations. Parsippany hosts regional headquarters for several multinational firms, and the Princeton corridor attracts pharmaceutical and technology companies that regularly hire international candidates.
How to find support associate visa sponsorship jobs in New Jersey?
Migrate Mate is built specifically for international job seekers and lets you filter support associate roles by state, including New Jersey, with sponsorship history already surfaced. This saves time compared to manually screening job listings for visa eligibility. Because support associate sponsorship varies significantly by employer size and industry, focusing your search on companies with a documented sponsorship track record in New Jersey gives you the best starting point.
Are there state-specific considerations for support associate visa sponsorship in New Jersey?
New Jersey's concentration of pharmaceutical, financial services, and IT outsourcing firms means prevailing wage requirements for support associate roles are generally benchmarked to a competitive regional labor market. Employers filing an H-1B Labor Condition Application must attest they are meeting the prevailing wage for the specific occupation and location. International candidates targeting New Jersey should confirm their role qualifies as a specialty occupation before pursuing H-1B sponsorship.
What is the prevailing wage for sponsored support associate jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.