Support Associate Visa Sponsorship Jobs in Michigan
Michigan's support associate roles span automotive giants like General Motors and Ford, healthcare systems including Henry Ford Health and Beaumont, and a growing tech sector in Detroit and Ann Arbor. Employers across these industries have sponsored work visas for qualified support associates, making Michigan a realistic target for international job seekers in this field.
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Jackson's Strategic Support Program (SSP) is designed to provide on-demand staffing to various departments and create a talent pipeline within our organization. As a Strategic Support Associate (SSA), you will join our talented population of associates, performing critical daily business support functions which directly impact the customer experience. The Operations Process Engineer (OPE) SSA will support Jackson's Operations Process Engineering team. They will support a variety of process improvement activities, including assisting with mapping and documentation of workflows, gathering and analyzing operational data, and identifying opportunities for increased quality and efficiency. This individual will also participate in problem-solving and troubleshooting efforts and collaborate with cross-functional teams throughout the entire customer journey.
Essential Responsibilities
- Assist in mapping and documenting existing Operations processes.
- Collect, organize, and analyze production and operational data to identify trends and areas for improvement.
- Support the implementation of process improvement initiatives, including department strategic projects.
- Participate in root cause analysis and help troubleshoot process-related issues.
- Collaborate with cross-functional teams, with all levels of associates, to aid in process documentation and project implementation.
- Contribute to the development and updating of standard operating procedures (SOPs) and work instructions.
- Maintain accurate records of project activities and findings.
- Assist with other engineering tasks and projects as assigned.
Other Duties
Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
- Demonstrate a willingness to learn business processes and administrative systems.
- Work well independently and within a team.
- Basic understanding of engineering principles.
- Ability to effectively communicate technical and non-technical matters both verbally and in writing.
- Experience with analyzing data and statistics.
- Experience with Microsoft Suite with an emphasis in Excel.
- Working hours:
- Shifts offered from 8:00am – 6:00pm, Monday-Friday.
- Minimum requirement of 18 hours per week, maximum of 29.
- Duration of individual shift segments must be a minimum of 3 hours.
Qualifications
- Sophomores, Juniors, or Seniors enrolled in a 4-year degree program focused on a STEM discipline strongly preferred, Engineering disciplines or equivalent work experience required.
- Knowledge of Lean Manufacturing or Six Sigma methodologies preferred.
- Experience with process documentation tools/software preferred.
- Experience with automation software (e.g. Robotic Process Automation, PowerAutomate/CoPilot 360) preferred.
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
Job Purpose
Jackson's Strategic Support Program (SSP) is designed to provide on-demand staffing to various departments and create a talent pipeline within our organization. As a Strategic Support Associate (SSA), you will join our talented population of associates, performing critical daily business support functions which directly impact the customer experience. The Operations Process Engineer (OPE) SSA will support Jackson's Operations Process Engineering team. They will support a variety of process improvement activities, including assisting with mapping and documentation of workflows, gathering and analyzing operational data, and identifying opportunities for increased quality and efficiency. This individual will also participate in problem-solving and troubleshooting efforts and collaborate with cross-functional teams throughout the entire customer journey.
Essential Responsibilities
- Assist in mapping and documenting existing Operations processes.
- Collect, organize, and analyze production and operational data to identify trends and areas for improvement.
- Support the implementation of process improvement initiatives, including department strategic projects.
- Participate in root cause analysis and help troubleshoot process-related issues.
- Collaborate with cross-functional teams, with all levels of associates, to aid in process documentation and project implementation.
- Contribute to the development and updating of standard operating procedures (SOPs) and work instructions.
- Maintain accurate records of project activities and findings.
- Assist with other engineering tasks and projects as assigned.
Other Duties
Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
- Demonstrate a willingness to learn business processes and administrative systems.
- Work well independently and within a team.
- Basic understanding of engineering principles.
- Ability to effectively communicate technical and non-technical matters both verbally and in writing.
- Experience with analyzing data and statistics.
- Experience with Microsoft Suite with an emphasis in Excel.
- Working hours:
- Shifts offered from 8:00am – 6:00pm, Monday-Friday.
- Minimum requirement of 18 hours per week, maximum of 29.
- Duration of individual shift segments must be a minimum of 3 hours.
Qualifications
- Sophomores, Juniors, or Seniors enrolled in a 4-year degree program focused on a STEM discipline strongly preferred, Engineering disciplines or equivalent work experience required.
- Knowledge of Lean Manufacturing or Six Sigma methodologies preferred.
- Experience with process documentation tools/software preferred.
- Experience with automation software (e.g. Robotic Process Automation, PowerAutomate/CoPilot 360) preferred.
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
Support Associate Job Roles in Michigan
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Search Support Associate Jobs in MichiganSupport Associate Jobs in Michigan: Frequently Asked Questions
Which companies in Michigan sponsor visas for support associate roles?
Michigan employers with documented H-1B visa and other work visa sponsorship histories include General Motors, Ford Motor Company, Stellantis, Henry Ford Health System, and University of Michigan. Large automotive suppliers like Magna International and BorgWarner have also sponsored support roles. Sponsorship activity tends to be highest at large enterprise employers with established HR and immigration infrastructure.
Which visa types are most common for support associate jobs in Michigan?
The H-1B is the most common work visa for support associate roles where the position requires a bachelor's degree in a specific field, such as IT support or technical account management. The TN visa is available to Canadian and Mexican nationals in qualifying occupational categories. OPT and STEM OPT are also frequently used by recent graduates already in the U.S. on F-1 status.
Which cities in Michigan have the most support associate visa sponsorship jobs?
Detroit and its suburbs, particularly Dearborn, Troy, and Southfield, concentrate the most support associate sponsorship activity due to the density of automotive and corporate headquarters. Ann Arbor is a secondary hub, driven by the University of Michigan, tech firms, and healthcare employers. Grand Rapids also has growing demand, especially in healthcare and manufacturing support functions.
How to find support associate visa sponsorship jobs in Michigan?
Migrate Mate filters support associate jobs specifically to employers who sponsor work visas, saving you from applying to roles that won't support international candidates. You can narrow results to Michigan and browse by employer and visa type. This is particularly useful for support associate roles, where sponsorship eligibility varies significantly depending on whether the position qualifies as a specialty occupation under H-1B standards.
Are there any Michigan-specific considerations for support associates seeking visa sponsorship?
Michigan's prevailing wage requirements for H-1B support associate roles are benchmarked to metropolitan areas, so wages in the Detroit metro area will differ from those in smaller markets like Kalamazoo or Flint. Michigan also has a strong university pipeline through the University of Michigan and Michigan State University, meaning employers in Ann Arbor and East Lansing are often familiar with OPT and H-1B sponsorship processes for support functions.
What is the prevailing wage for sponsored support associate jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.