At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

• Responsible for establishing and improving Quality Assurance practices and procedures.
• Responsible for design and evaluation of Quality Systems sampling plans and inspection methods.
• Responsible for reviewing and recommending solutions to quality problems.

DUTIES & RESPONSIBILITIES

Under limited supervision and in accordance with all applicable federal, state and local laws/regulations and Jabil procedures and guidelines, this position:

• Know & follow Jabil policies and procedures and assure that direct reports know & follow Jabil policies & procedures related to work activities performed in area of responsibility.
• Evaluate and/or design sampling plans and process control plans for lot acceptance and control processes.
• Study the effectiveness of inspection activities.
• Design means for measuring accuracy and documenting of inspection work.
• Evaluate and recommend inspection gauges and test equipment.
• Investigate causes of sporadic defects.
• Provide consultation services to Quality Systems and Manufacturing departments.
• Implement process control systems.
• Provide technical support for component, product and process validations.
• Provide technical support for new product transfer.
• Coordinate training of manufacturing associates as applicable.
• Establish and maintain appropriate documentation as required for Quality Systems activities.
• Report to Quality Manager or Site Quality Lead.
• Other responsibilities may be assigned and not all responsibilities listed may be assigned.
• Investigate identified quality problems.
• Develop systems for new processes as required.
• Coordinate Customer Complaint investigations on items returned to the Albuquerque facility for analysis.
• Support CAPA investigations and tasks, to determine root cause and corrective actions needed.
• Maintain trend information on field failures/investigations.
• Support manufacturing in analyzing manufacturing product lines to determine how or where, within the manufacturing or inspection process, the root cause of non-conformances or customer complaints exist.
• Execute Statistical Analysis that include: ANOVA, DOE, Weibull, GR&R, Capability, FMEA, KTA and SPC as required.
• Perform, enhance and validations: for manufacturing processes, gauges, equipment, software and computerized systems as required.
• Prepare written protocols as necessary.
• Provide leadership and initiative to QS organization through continuous improvement projects.
• Interface with manufacturing area and other support groups to ensure department objectives are met.
• Follow all company safety policies and other safety precautions within the work area.
• Promote safety to all associates that enter the work area.
• Attend required safety training.
• Environmental – Participate in EMS management structure toward implementation and maintenance of EMS including continual improvement; pollution prevention; objectives and targets; and regulatory compliance. Participate and support the ISO 14001 Certification and Regulatory Audit process. Implement and follow all applicable EMS procedures. Adhere to the site’s EHS Code of Conduct.
• Responsible for communicating business related issues or opportunities to next management level.
• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Performs other duties assigned as needed.

EXPERIENCE AND EDUCATION

Bachelor's degree required and two years related experience; or equivalent combination of education and experience.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

• Excellent written and oral skills and the ability to organize and follow up on multiple priorities.
• Able to make solid decisions that will effectively support the business and company policies.
• Able to work in a self-paced environment and provide leadership to team as appropriate.
• Team player.
• Project Management.
• Able to understand application of regulatory requirements to the business.
• Able to analyze and develop quality methods. Responsible for writing clear and concise protocols, study reports, and procedures.
• This position requires consistent involvement with and knowledge of changes in regulations and standards.
• Aptitude to respond to shifting priorities through appropriate realignment of required tasks.
• COMPUTER SKILLS
• Personal computers Proficiency required.
• Skilled in use of PC based systems including, but not limited to: word processing, inventory management, quality system, non-conforming product systems and data base management.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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