Customer Success Consultant Visa Sponsorship Jobs in New York
New York's customer success consultant market is concentrated in Manhattan's tech and financial services sectors, with major employers including Salesforce, IBM, and a dense cluster of SaaS startups in the Flatiron District and Hudson Yards. Companies here regularly sponsor H-1B visa and other work visas for qualified candidates with strong client-facing and technical backgrounds.
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Get Access To All JobsWhy Socure?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
About the role
We are seeking a Principal Solution Consultant – Post-Sales (Platform) to drive the successful implementation, optimization, and adoption of our platform for enterprise clients. This role is instrumental in ensuring seamless onboarding, delivering tailored solutions, and maximizing client ROI. As a trusted advisor, you will work closely with clients and internal teams, including Engineering, Data Science, Product, Customer Success, and Support, to ensure smooth post-sales execution and long-term platform success.
Implementation & Solution Delivery
- Lead the end-to-end platform implementation process, ensuring timely and successful deployments.
- Collaborate with clients to define solution architecture, configure platform components, and tailor implementations to meet specific business needs.
- Develop and refine best practices for scalable, high-impact implementations.
Hyper-Care & Client Success
- Provide hands-on technical consultation during hyper-care, ensuring clients achieve stability and optimal performance.
- Partner with Customer Success, Engineering, and Support teams to proactively address issues and drive faster resolutions.
- Continuously refine risk mitigation strategies to improve system performance and security.
Solution Customization & Technical Expertise
- Work with clients to customize platform functionalities based on their operational and business needs.
- Act as a technical bridge between clients and internal teams, translating requirements into product enhancements.
- Diagnose and troubleshoot technical and product issues, ensuring minimal disruption.
Client Training & Enablement
- Lead training sessions and hands-on workshops to empower client teams and ensure successful platform adoption.
- Develop and maintain detailed documentation on implementation processes and platform configurations.
Cross-Functional Collaboration
- Partner with Product, Engineering, and Data Science teams to provide client feedback and inform roadmap priorities.
- Align with Customer Success to ensure ongoing client value realization beyond implementation.
- Support Sales & Pre-Sales by providing technical expertise for expansion opportunities within existing accounts.
Continuous Improvement & Strategic Impact
- Collect and analyze client feedback to enhance implementation strategies and platform usability.
- Conduct quarterly fraud and risk reviews for key accounts, identifying areas for optimization.
- Drive improvements in time-to-value, ensuring faster go-live and measurable business impact.
What you bring
- Bachelor’s degree in Computer Science, Engineering, Data Science, Statistics or related field (MBA or advanced technical degree a plus).
- Experience working in post sales capacity in fraud detection and risk mitigation ecosystem.
- 7+ years of experience in technical implementation, platform solutions, or post-sales consulting.
- Strong expertise in SaaS platforms, API integrations, enterprise IT environments, and technical troubleshooting.
- Proven ability to lead enterprise-level implementations with measurable client outcomes.
- Excellent communication, problem-solving, and stakeholder management skills.
- Ability to balance strategic thinking and hands-on execution in a fast-paced, client-facing role.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
Compensation Range: $170K - $190K
Why Socure?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
About the role
We are seeking a Principal Solution Consultant – Post-Sales (Platform) to drive the successful implementation, optimization, and adoption of our platform for enterprise clients. This role is instrumental in ensuring seamless onboarding, delivering tailored solutions, and maximizing client ROI. As a trusted advisor, you will work closely with clients and internal teams, including Engineering, Data Science, Product, Customer Success, and Support, to ensure smooth post-sales execution and long-term platform success.
Implementation & Solution Delivery
- Lead the end-to-end platform implementation process, ensuring timely and successful deployments.
- Collaborate with clients to define solution architecture, configure platform components, and tailor implementations to meet specific business needs.
- Develop and refine best practices for scalable, high-impact implementations.
Hyper-Care & Client Success
- Provide hands-on technical consultation during hyper-care, ensuring clients achieve stability and optimal performance.
- Partner with Customer Success, Engineering, and Support teams to proactively address issues and drive faster resolutions.
- Continuously refine risk mitigation strategies to improve system performance and security.
Solution Customization & Technical Expertise
- Work with clients to customize platform functionalities based on their operational and business needs.
- Act as a technical bridge between clients and internal teams, translating requirements into product enhancements.
- Diagnose and troubleshoot technical and product issues, ensuring minimal disruption.
Client Training & Enablement
- Lead training sessions and hands-on workshops to empower client teams and ensure successful platform adoption.
- Develop and maintain detailed documentation on implementation processes and platform configurations.
Cross-Functional Collaboration
- Partner with Product, Engineering, and Data Science teams to provide client feedback and inform roadmap priorities.
- Align with Customer Success to ensure ongoing client value realization beyond implementation.
- Support Sales & Pre-Sales by providing technical expertise for expansion opportunities within existing accounts.
Continuous Improvement & Strategic Impact
- Collect and analyze client feedback to enhance implementation strategies and platform usability.
- Conduct quarterly fraud and risk reviews for key accounts, identifying areas for optimization.
- Drive improvements in time-to-value, ensuring faster go-live and measurable business impact.
What you bring
- Bachelor’s degree in Computer Science, Engineering, Data Science, Statistics or related field (MBA or advanced technical degree a plus).
- Experience working in post sales capacity in fraud detection and risk mitigation ecosystem.
- 7+ years of experience in technical implementation, platform solutions, or post-sales consulting.
- Strong expertise in SaaS platforms, API integrations, enterprise IT environments, and technical troubleshooting.
- Proven ability to lead enterprise-level implementations with measurable client outcomes.
- Excellent communication, problem-solving, and stakeholder management skills.
- Ability to balance strategic thinking and hands-on execution in a fast-paced, client-facing role.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
Compensation Range: $170K - $190K
Customer Success Consultant Job Roles in New York
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Search Customer Success Consultant Jobs in New YorkCustomer Success Consultant Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer success consultants in New York?
Large technology and enterprise software firms are the most active sponsors for customer success consultant roles in New York. Companies like Salesforce, IBM, Oracle, SAP, and Adobe have consistent H-1B sponsorship histories in New York. Beyond large enterprises, SaaS startups headquartered in Manhattan and Brooklyn also sponsor regularly, particularly those backed by institutional investors that have established HR infrastructure for visa processing.
Which visa types are most common for customer success consultant roles in New York?
The H-1B is the most common visa for customer success consultants in New York, provided the role requires at least a bachelor's degree in a relevant specialty field such as business, information technology, or communications. Some candidates enter through the L-1B (intracompany transfer for specialized knowledge) if they're moving from a foreign office of a multinational. Australian citizens may also qualify for the E-3 visa as an alternative to H-1B.
Which cities in New York have the most customer success consultant sponsorship jobs?
Manhattan accounts for the overwhelming majority of customer success consultant sponsorship opportunities in New York State, driven by its concentration of enterprise tech firms, financial services companies, and SaaS headquarters. Brooklyn's tech community, particularly DUMBO and the Navy Yard area, is a secondary hub. Albany and Buffalo have a smaller but present demand, primarily from healthcare technology and government-adjacent software vendors.
How to find customer success consultant visa sponsorship jobs in New York?
Migrate Mate is built specifically for international job seekers and filters customer success consultant roles in New York by visa sponsorship status, so you're not sifting through listings that won't support work authorization. Because New York's market moves quickly and many roles fill through enterprise recruiting cycles, setting up alerts on Migrate Mate for this role and location combination helps you respond to new sponsorship-eligible postings early.
Are there state-specific considerations for customer success consultant sponsorship jobs in New York?
New York follows federal H-1B prevailing wage requirements, but the New York City metro area is designated a high-cost region, which means the Department of Labor's prevailing wage determinations for customer success roles here tend to be among the highest in the country. Employers filing Labor Condition Applications must certify they're meeting these wage levels. Candidates from universities in the SUNY or CUNY systems or programs like Cornell Tech on Roosevelt Island sometimes have established pipelines with New York-based tech employers who sponsor visas.
What is the prevailing wage for sponsored customer success consultant jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.