Customer Success Consultant Visa Sponsorship Jobs in Utah
Utah's customer success consultant hiring is concentrated in Salt Lake City and Lehi's Silicon Slopes corridor, home to companies like Qualtrics, Domo, and Pluralsight that regularly staff international professionals. The state's fast-growing SaaS sector creates consistent demand for customer success talent, making it one of the more active sponsorship markets in the Mountain West.
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ABOUT THIS POSITION
The Solution Adoption Consultant serves as the primary client-facing consultant for Waystar solution configuration, workflow design, and implementation execution during the implementation lifecycle. This role partners directly with health systems and hospital organizations to support the adoption and optimization of patient financial workflows and technology solutions.
The ideal candidate brings strong patient financial experience within healthcare systems or hospitals, including an understanding of operational and technical workflows that support patient payments, reimbursement, reconciliation, cash management, and financial system integration. This individual will work closely with operational leaders, IT teams, revenue cycle stakeholders, and executive leadership to ensure successful solution adoption and long-term client success.
- Serve as the Subject Matter Expert (SME) for Waystar solution implementations supporting patient financial operations within healthcare systems and hospitals.
- Lead implementation and workflow design discussions focused on patient payment operations, reconciliation processes, cash management activities, financial posting workflows, merchant onboarding, and healthcare financial system integrations.
- Partner with hospital and health system stakeholders across Patient Financial Services (PFS), revenue cycle, treasury, accounting, and IT departments to ensure successful implementation and adoption of Waystar solutions.
- Consult with clients on operational and technical workflows related to payment processing, healthcare financial transactions, general ledger integration, API connectivity, and data exchange processes.
- Support integration design, testing, validation, and issue resolution activities between Waystar solutions and client healthcare systems, including EMR and ERP platforms.
- Establish trusted relationships with client project teams, executive stakeholders, operational leaders, and technical resources throughout the implementation lifecycle.
- Clearly communicate implementation risks, dependencies, challenges, and recommended solutions while driving collaborative problem solving across internal and client teams.
- Develop and communicate a clear vision of customer success and regularly provide status updates to key stakeholders and leadership teams.
- Drive workflow optimization and adoption best practices that improve operational efficiency, financial visibility, and patient financial engagement outcomes.
- Manage multiple projects and priorities simultaneously while meeting implementation timelines and customer satisfaction goals.
- Experience working with Epic, Cerner, or other healthcare EMR platforms, including payment and financial workflow integrations preferred.
- Knowledge of healthcare revenue cycle management (RCM) operations, including Patient Financial Services (PFS), payment posting, reconciliation, billing, and collections workflows.
- Experience with patient payment platforms, payment processing operations, merchant onboarding, and healthcare financial transaction management.
- Understanding of healthcare financial integrations, APIs, HL7/FHIR interfaces, and data exchange methodologies.
- Familiarity with healthcare ERP, general ledger, treasury, or cash management systems and related reconciliation workflows.
- Experience supporting integrations between EMR, payment, and financial systems within hospital or health system environments.
- Knowledge of healthcare reimbursement methodologies, payer workflows, remittance processes, and financial reporting requirements.
- Understanding of healthcare code sets, transaction standards, and HIPAA compliance requirements related to healthcare financial data exchange.
- Experience working with large health systems or multi-facility hospital organizations preferred.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Customer Success Consultant Job Roles in Utah
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Search Customer Success Consultant Jobs in UtahCustomer Success Consultant Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer success consultants in Utah?
Utah's Silicon Slopes tech corridor includes several employers with documented H-1B visa sponsorship histories in customer-facing roles. Qualtrics, Domo, Pluralsight, and Adobe's Utah offices have sponsored international professionals in customer success and related positions. Larger enterprise software companies operating out of Salt Lake City and Lehi tend to have established immigration processes and legal support, making them more likely to navigate sponsorship for qualified candidates.
Which visa types are most common for customer success consultant roles in Utah?
The H-1B is the most common visa for customer success consultants in Utah, provided the role requires a bachelor's degree or higher in a specific field such as business, communications, or a technical discipline. Some professionals also work under L-1B intracompany transfer visas when moving within a multinational employer. O-1 visas are less common for this role type but may apply in cases of demonstrated extraordinary ability in the field.
Which cities in Utah have the most customer success consultant sponsorship jobs?
Salt Lake City and Lehi account for the majority of customer success consultant positions in Utah. Lehi sits at the heart of Silicon Slopes, a concentration of SaaS and enterprise software companies that collectively employ thousands of customer-facing professionals. Provo and Sandy also have a notable presence of tech employers. Remote-friendly companies headquartered in these cities sometimes hire internationally based candidates into Utah-registered roles as well.
How to find customer success consultant visa sponsorship jobs in Utah?
Migrate Mate is built specifically for international job seekers and filters customer success consultant roles in Utah by visa sponsorship availability, saving you from manually screening hundreds of postings. The platform focuses on employers with active sponsorship histories, which is particularly useful in Utah's Silicon Slopes market where sponsorship practices vary significantly between early-stage startups and established SaaS companies. Searching by role and state on Migrate Mate gives you a targeted starting point.
What should international candidates know about the customer success consultant market in Utah?
Utah's tech sector has grown significantly around enterprise SaaS, meaning customer success consultants here often work with business software products requiring both technical fluency and client management skills. The H-1B specialty occupation standard requires that the role necessitate a specific degree, so candidates should ensure their background aligns with the job description. Utah's prevailing wage requirements apply through the Labor Condition Application process, and employers must certify they are meeting those standards before sponsoring a visa.
What is the prevailing wage for sponsored customer success consultant jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.