Customer Success Consultant Visa Sponsorship Jobs in North Carolina
North Carolina's growing tech corridor, anchored by the Research Triangle Park area and Charlotte's financial and fintech sector, creates steady demand for customer success consultants. Companies like Red Hat, Fidelity Investments, Cisco, and Bandwidth have a track record of sponsoring international talent for client-facing professional roles in the state.
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Position Information
Division Academic Affairs
Department Academic Affairs Dept
Working Title Associate Vice Chancellor of Student Success
Vacancy Type Exempt Professional Staff (EPS)
Min T/E Requirements
Candidates must possess a master’s degree, PhD or EdD from an accredited institution. Must have at least seven years of higher education administrative leadership experience including at least five years of leadership experience working within a student success unit or role. Administrative history must include experience with budgeting, personnel management, operational oversight and program assessment.
FTE 1
Recruitment Range Commensurate with Education and Experience
Anticipated Hiring Range Commensurate with Education and Experience
Position # 2952
FLSA Status Exempt
Months per year 12
Is this a grant funded position? No
If yes, please indicate the end date of the grant.(if applicable) N/A
Primary Purpose of Organization Unit
The Center for Student Success advances the University’s mission by providing comprehensive academic advising, academic support services, transition programming, and student success initiatives designed to promote student persistence, academic achievement, retention, and degree completion for all learners.
The Center serves undergraduate and graduate students, traditional and non-traditional students, full-time and part-time students, transfer students, readmitted students, and students identified as academically at-risk. The unit coordinates integrated advising and transition support for first- and second-year students, transfer students, and readmitted students, while also providing targeted interventions and holistic support services that enhance student learning and success.
The Center for Student Success houses academic advising, tutoring and Supplemental Instruction programs, academic engagement initiatives, and federally funded TRIO programs, including a STEM-focused TRIO grant. Through peer and professional tutoring, mentoring, academic support programming, and collaborative partnerships across the institution, the Center promotes equitable student outcomes and a culture of student success grounded in data-informed practice and continuous improvement.
The Center also serves as a strategic partner within Academic Affairs by supporting the collection, analysis, interpretation, and communication of student success data and metrics that inform institutional planning, assessment, retention initiatives, accreditation efforts, and student success strategies across the University.
Primary Purpose of Position
The Associate Vice Chancellor for Student Success serves as the senior academic affairs leader responsible for institutional student success strategy, assessment, academic support services, and coordinated student success initiatives. Reporting to the Provost and Vice Chancellor for Academic Affairs, the Associate Vice Chancellor provides vision, leadership, and direction for university-wide efforts to improve retention, persistence, academic achievement, and degree completion for all learners.
The Associate Vice Chancellor leads institutional efforts related to the development, tracking, analysis, interpretation, and presentation of student success data and metrics across the Center for Student Success, the Division of Academic Affairs, and the broader institution. The position utilizes institutional, divisional, and unit-level data to inform strategic planning, support policy development, assess program effectiveness, identify barriers to student achievement, and advance continuous improvement initiatives related to student success outcomes.
The position oversees the Center for Student Success, including academic advising for first- and second-year students, transfer students, readmitted students, and academically at-risk students; tutoring and Supplemental Instruction programs; academic engagement initiatives; and TRIO programs, including STEM-focused programming. The Associate Vice Chancellor directly supervises the Director of Academic Advising, Director of Academic Engagement, Director of Transfer Transitions, and Director of TRIO Programs and collaborates closely with Deans, department chairs, faculty, and staff to advance a coordinated institutional approach to student success.
Job Description
The Associate Vice Chancellor for Student Success will provide strategic leadership for campus-wide student success initiatives and integrated academic support services that support students from admission through graduation. The position’s primary focus is on advancing student success through data-informed decision making, coordinated advising and support services, evidence-based interventions, and high-impact educational practices.
The Associate Vice Chancellor will lead institutional efforts to collect, analyze, interpret, and communicate student success data related to retention, progression, persistence, credit completion, academic standing, graduation, equity gaps, and student engagement. The position will collaborate with institutional leadership, faculty, and staff to utilize student success metrics in strategic planning, policy development, assessment, accreditation support, and continuous improvement initiatives.
The Associate Vice Chancellor will assume leadership of the Center for Student Success, which encompasses academic advising for first- and second-year students, transfer students, readmitted students, and academically at-risk students; TRIO Programs, including STEM-focused initiatives; peer and professional tutoring; Supplemental Instruction; academic engagement and outreach initiatives; and additional student support programs designed to improve student persistence and achievement.
The position will directly supervise the Director of Academic Advising, Director of Academic Engagement, Director of Transfer Transitions, and Director of TRIO Programs, and will provide leadership and coordination for student success personnel and initiatives across the institution.
The Associate Vice Chancellor will work closely with the Deans, department chairs, faculty, and staff across the university and provide vision, leadership, and direction for university-wide efforts to increase retention, strengthen academic support services, close equity gaps, and improve student outcomes for all learner populations.
Strategic Leadership, Assessment, and Student Success Analytics – 35%
- Provide leadership, vision, and direction for campus-wide student success programs and initiatives that promote persistence, achievement, retention, and degree completion.
- Lead institutional efforts related to the collection, tracking, analysis, interpretation, and presentation of student success data and metrics.
- Develop and monitor key performance indicators related to retention, progression, academic standing, graduation, equity gaps, and student engagement.
- Utilize institutional and unit-level data to inform strategic planning, resource allocation, policy recommendations, accreditation support, and continuous improvement initiatives.
- Prepare reports, presentations, and analyses related to student success outcomes for university leadership, divisional leadership, faculty, governing boards, and external stakeholders.
- Collaborate with Institutional Research and other campus partners to assess effectiveness of student success initiatives and identify opportunities for improvement.
- Promote evidence-based and data-informed approaches to student success planning and intervention development.
- Pursue, secure, and oversee external funding opportunities, including federal, state, and private grants, to support student success initiatives, academic support programs, advising innovation, retention strategies, and services for diverse student populations.
Administrative Leadership and Personnel Supervision – 30%
- Provide executive leadership and administrative oversight for the Center for Student Success and its programs and services.
- Directly supervise leadership personnel within the unit, including the Director of Academic Advising, Director of Academic Engagement, Director of Transfer Transitions, and Director of TRIO Programs.
- Provide leadership, mentoring, evaluation, and professional development for directors and staff within the unit.
- Oversee strategic planning, operational effectiveness, budgeting, personnel management, and assessment activities for the Center for Student Success.
- Ensure compliance with institutional, state, federal, and grant-related policies and regulations, including oversight of federally funded TRIO programs.
- Coordinate divisional and institutional student success initiatives in collaboration with Academic Affairs leadership and campus stakeholders.
Student Success Programs and Academic Support Services – 25%
- Oversee comprehensive academic advising services for first- and second-year students, transfer students, readmitted students, and academically at-risk students.
- Provide leadership for tutoring services, Supplemental Instruction, peer academic support initiatives, and academic engagement programming.
- Oversee federally funded TRIO programs, including STEM-focused initiatives, ensuring successful implementation of grant objectives and student outcomes.
- Lead the development and implementation of integrated support strategies for undergraduate and graduate students, traditional and non-traditional students, and full-time and part-time learners.
- Promote holistic and inclusive student support practices designed to improve academic achievement, persistence, engagement, and degree completion.
- Collaborate with faculty and academic departments to strengthen student learning support initiatives and transition programs.
Institutional Collaboration and University Service – 10%
- Work collaboratively with Deans, department chairs, faculty, staff, and university leadership to advance institutional student success goals.
- Participate in university committees, strategic planning initiatives, accreditation activities, and divisional projects related to student success and academic affairs.
- Represent the Division of Academic Affairs and the Center for Student Success in campus, community, state, and professional organizations and initiatives.
- Support institutional efforts related to student success policy development, enrollment management, and academic planning.
Management Preference
Preference will be given to candidates with demonstrated success leading comprehensive student success initiatives in higher education. Experience with predictive analytics, early alert systems, CRM/advising technologies or student success platforms. Experience leading or managing federally funded TRIO or grant-funded student support programs. Experience securing external funding, grants or partnerships to support student success initiatives.
Preference will also be given to candidates with experience supervising directors or multiple functional areas within a student success organization and with demonstrated ability to lead through collaboration, assessment, strategic planning and data-informed decision making.
Experience working with student populations, including transfer students, adult learners, part-time students, graduate students, first-generation students and academically at-risk students, is strongly preferred.
Lic or Certification required by statute or regulation
N/A
Posting Information
Job Opening Date 06/19/2026
Job Closing Date
Open Until Filled Yes
Posting Category Managerial/Non-Faculty Professional
Posting Number EPA01144
Special Instructions to Applicants
Please view our Senior Leadership Profile.
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Applicant Documents
Required Documents
- C V/Resume
- Cover Letter
Position Details
Position Information
Division Academic Affairs
Department Academic Affairs Dept
Working Title Associate Vice Chancellor of Student Success
Vacancy Type Exempt Professional Staff (EPS)
Min T/E Requirements
Candidates must possess a master’s degree, PhD or EdD from an accredited institution. Must have at least seven years of higher education administrative leadership experience including at least five years of leadership experience working within a student success unit or role. Administrative history must include experience with budgeting, personnel management, operational oversight and program assessment.
FTE 1
Recruitment Range Commensurate with Education and Experience
Anticipated Hiring Range Commensurate with Education and Experience
Position # 2952
FLSA Status Exempt
Months per year 12
Is this a grant funded position? No
If yes, please indicate the end date of the grant.(if applicable) N/A
Primary Purpose of Organization Unit
The Center for Student Success advances the University’s mission by providing comprehensive academic advising, academic support services, transition programming, and student success initiatives designed to promote student persistence, academic achievement, retention, and degree completion for all learners.
The Center serves undergraduate and graduate students, traditional and non-traditional students, full-time and part-time students, transfer students, readmitted students, and students identified as academically at-risk. The unit coordinates integrated advising and transition support for first- and second-year students, transfer students, and readmitted students, while also providing targeted interventions and holistic support services that enhance student learning and success.
The Center for Student Success houses academic advising, tutoring and Supplemental Instruction programs, academic engagement initiatives, and federally funded TRIO programs, including a STEM-focused TRIO grant. Through peer and professional tutoring, mentoring, academic support programming, and collaborative partnerships across the institution, the Center promotes equitable student outcomes and a culture of student success grounded in data-informed practice and continuous improvement.
The Center also serves as a strategic partner within Academic Affairs by supporting the collection, analysis, interpretation, and communication of student success data and metrics that inform institutional planning, assessment, retention initiatives, accreditation efforts, and student success strategies across the University.
Primary Purpose of Position
The Associate Vice Chancellor for Student Success serves as the senior academic affairs leader responsible for institutional student success strategy, assessment, academic support services, and coordinated student success initiatives. Reporting to the Provost and Vice Chancellor for Academic Affairs, the Associate Vice Chancellor provides vision, leadership, and direction for university-wide efforts to improve retention, persistence, academic achievement, and degree completion for all learners.
The Associate Vice Chancellor leads institutional efforts related to the development, tracking, analysis, interpretation, and presentation of student success data and metrics across the Center for Student Success, the Division of Academic Affairs, and the broader institution. The position utilizes institutional, divisional, and unit-level data to inform strategic planning, support policy development, assess program effectiveness, identify barriers to student achievement, and advance continuous improvement initiatives related to student success outcomes.
The position oversees the Center for Student Success, including academic advising for first- and second-year students, transfer students, readmitted students, and academically at-risk students; tutoring and Supplemental Instruction programs; academic engagement initiatives; and TRIO programs, including STEM-focused programming. The Associate Vice Chancellor directly supervises the Director of Academic Advising, Director of Academic Engagement, Director of Transfer Transitions, and Director of TRIO Programs and collaborates closely with Deans, department chairs, faculty, and staff to advance a coordinated institutional approach to student success.
Job Description
The Associate Vice Chancellor for Student Success will provide strategic leadership for campus-wide student success initiatives and integrated academic support services that support students from admission through graduation. The position’s primary focus is on advancing student success through data-informed decision making, coordinated advising and support services, evidence-based interventions, and high-impact educational practices.
The Associate Vice Chancellor will lead institutional efforts to collect, analyze, interpret, and communicate student success data related to retention, progression, persistence, credit completion, academic standing, graduation, equity gaps, and student engagement. The position will collaborate with institutional leadership, faculty, and staff to utilize student success metrics in strategic planning, policy development, assessment, accreditation support, and continuous improvement initiatives.
The Associate Vice Chancellor will assume leadership of the Center for Student Success, which encompasses academic advising for first- and second-year students, transfer students, readmitted students, and academically at-risk students; TRIO Programs, including STEM-focused initiatives; peer and professional tutoring; Supplemental Instruction; academic engagement and outreach initiatives; and additional student support programs designed to improve student persistence and achievement.
The position will directly supervise the Director of Academic Advising, Director of Academic Engagement, Director of Transfer Transitions, and Director of TRIO Programs, and will provide leadership and coordination for student success personnel and initiatives across the institution.
The Associate Vice Chancellor will work closely with the Deans, department chairs, faculty, and staff across the university and provide vision, leadership, and direction for university-wide efforts to increase retention, strengthen academic support services, close equity gaps, and improve student outcomes for all learner populations.
Strategic Leadership, Assessment, and Student Success Analytics – 35%
- Provide leadership, vision, and direction for campus-wide student success programs and initiatives that promote persistence, achievement, retention, and degree completion.
- Lead institutional efforts related to the collection, tracking, analysis, interpretation, and presentation of student success data and metrics.
- Develop and monitor key performance indicators related to retention, progression, academic standing, graduation, equity gaps, and student engagement.
- Utilize institutional and unit-level data to inform strategic planning, resource allocation, policy recommendations, accreditation support, and continuous improvement initiatives.
- Prepare reports, presentations, and analyses related to student success outcomes for university leadership, divisional leadership, faculty, governing boards, and external stakeholders.
- Collaborate with Institutional Research and other campus partners to assess effectiveness of student success initiatives and identify opportunities for improvement.
- Promote evidence-based and data-informed approaches to student success planning and intervention development.
- Pursue, secure, and oversee external funding opportunities, including federal, state, and private grants, to support student success initiatives, academic support programs, advising innovation, retention strategies, and services for diverse student populations.
Administrative Leadership and Personnel Supervision – 30%
- Provide executive leadership and administrative oversight for the Center for Student Success and its programs and services.
- Directly supervise leadership personnel within the unit, including the Director of Academic Advising, Director of Academic Engagement, Director of Transfer Transitions, and Director of TRIO Programs.
- Provide leadership, mentoring, evaluation, and professional development for directors and staff within the unit.
- Oversee strategic planning, operational effectiveness, budgeting, personnel management, and assessment activities for the Center for Student Success.
- Ensure compliance with institutional, state, federal, and grant-related policies and regulations, including oversight of federally funded TRIO programs.
- Coordinate divisional and institutional student success initiatives in collaboration with Academic Affairs leadership and campus stakeholders.
Student Success Programs and Academic Support Services – 25%
- Oversee comprehensive academic advising services for first- and second-year students, transfer students, readmitted students, and academically at-risk students.
- Provide leadership for tutoring services, Supplemental Instruction, peer academic support initiatives, and academic engagement programming.
- Oversee federally funded TRIO programs, including STEM-focused initiatives, ensuring successful implementation of grant objectives and student outcomes.
- Lead the development and implementation of integrated support strategies for undergraduate and graduate students, traditional and non-traditional students, and full-time and part-time learners.
- Promote holistic and inclusive student support practices designed to improve academic achievement, persistence, engagement, and degree completion.
- Collaborate with faculty and academic departments to strengthen student learning support initiatives and transition programs.
Institutional Collaboration and University Service – 10%
- Work collaboratively with Deans, department chairs, faculty, staff, and university leadership to advance institutional student success goals.
- Participate in university committees, strategic planning initiatives, accreditation activities, and divisional projects related to student success and academic affairs.
- Represent the Division of Academic Affairs and the Center for Student Success in campus, community, state, and professional organizations and initiatives.
- Support institutional efforts related to student success policy development, enrollment management, and academic planning.
Management Preference
Preference will be given to candidates with demonstrated success leading comprehensive student success initiatives in higher education. Experience with predictive analytics, early alert systems, CRM/advising technologies or student success platforms. Experience leading or managing federally funded TRIO or grant-funded student support programs. Experience securing external funding, grants or partnerships to support student success initiatives.
Preference will also be given to candidates with experience supervising directors or multiple functional areas within a student success organization and with demonstrated ability to lead through collaboration, assessment, strategic planning and data-informed decision making.
Experience working with student populations, including transfer students, adult learners, part-time students, graduate students, first-generation students and academically at-risk students, is strongly preferred.
Lic or Certification required by statute or regulation
N/A
Posting Information
Job Opening Date 06/19/2026
Job Closing Date
Open Until Filled Yes
Posting Category Managerial/Non-Faculty Professional
Posting Number EPA01144
Special Instructions to Applicants
Please view our Senior Leadership Profile.
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Applicant Documents
Required Documents
- C V/Resume
- Cover Letter
Customer Success Consultant Job Roles in North Carolina
See all 311+ Customer Success Consultant Jobs in North Carolina
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Search Customer Success Consultant Jobs in North CarolinaCustomer Success Consultant Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for customer success consultants in North Carolina?
Technology and financial services employers in North Carolina are among the most active sponsors for customer success consultant roles. Companies like Red Hat and Bandwidth in the Research Triangle, along with Fidelity Investments and LendingTree in Charlotte, have sponsored H-1B visa workers in client-facing and technical advisory positions. Enterprise SaaS companies with North Carolina offices also regularly file sponsorship petitions for this role type.
Which visa types are most common for customer success consultant roles in North Carolina?
The H-1B is the most common visa for customer success consultants in North Carolina, provided the role requires a relevant bachelor's degree in a specific field such as computer science, business, or information systems. The TN visa is an option for Canadian and Mexican nationals in qualifying business or computer-related occupations. Australians holding an E-3 visa may also be eligible if the position meets specialty occupation requirements.
Which cities in North Carolina have the most customer success consultant sponsorship jobs?
The Research Triangle area, encompassing Raleigh, Durham, and Chapel Hill, concentrates the highest number of customer success consultant opportunities due to its dense technology sector and Research Triangle Park. Charlotte is the second-largest hub, driven by fintech, banking, and enterprise software companies. Smaller but growing markets include Cary, which hosts several major tech company offices, and Morrisville, home to companies like Cisco.
How to find customer success consultant visa sponsorship jobs in North Carolina?
Migrate Mate is built specifically for international job seekers and filters customer success consultant roles in North Carolina by visa sponsorship availability, saving you from sifting through listings from employers who won't sponsor. You can filter by location, role type, and visa category to find positions matched to your situation. Migrate Mate also surfaces employers with an active H-1B sponsorship history, which is a reliable signal of willingness to sponsor new hires.
Are there any state-specific considerations for customer success consultants seeking visa sponsorship in North Carolina?
North Carolina's Research Triangle is home to several universities, including NC State, Duke, and UNC Chapel Hill, which produce strong pipelines of international graduates who often seek OPT-to-H-1B transitions in customer success roles. Employers in the Triangle are generally experienced with the sponsorship process as a result. For customer success roles to qualify as a specialty occupation under H-1B, the position typically needs to require a specific degree field rather than accepting any bachelor's degree.
What is the prevailing wage for sponsored customer success consultant jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.