Customer Success Consultant Visa Sponsorship Jobs in Kentucky
Customer success consultant roles in Kentucky are concentrated in Louisville and Lexington, where employers in healthcare technology, logistics, and financial services actively hire for these positions. Companies like Humana, Tempur Sealy, and regional SaaS firms have sponsored international workers for client-facing and account management roles requiring specialized knowledge.
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Get Access To All JobsINTRODUCTION
Schneider Electric has an exciting opportunity to join our Payment Services Team as a Payment Services Consultant.
ROLE AND RESPONSIBILITIES
- Serve as the primary program lead for assigned Payment Services customers, owning the end-to-end customer experience beginning in the implementation phase through the ongoing delivery
- Act as the central point of contact for all payment-related inquiries, providing guidance, resolving issues, and ensuring timely, high-quality support
- Lead customer engagement through recurring performance reviews, delivering insights on service performance, trends, and opportunities for improvement
- Own and communicate the narrative of service delivery, ensuring clear, consistent messaging while aligning customer expectations to defined service scope
- Partner with internal teams to troubleshoot and resolve payment, processing, and funding-related challenges, driving timely resolution and escalation when needed
- Advocate for customers while maintaining program integrity by balancing customer needs with established service models and organizational priorities
- Drive continuous improvement by identifying trends, documenting pain points, and coordinating solutions, including management of programming requests and pricing validation
BASIC QUALIFICATIONS
- Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & PowerPoint)
- Strong analytical and problem-solving skills with a mind to process improvement
- Strong initiative and ability to work in a fast paced, changing environment
- Strong desire to research problems and issues with ability to follow-through to resolution and gain closure on open items
- Ability to effectively manage multiple clients and priorities
- Excellent communication skills in English – verbal and written; fluency in other languages is an advantage; a confident telephone manner is a core requirement
- Bachelor’s degree or equivalent experience
PREFERRED QUALIFICATIONS
- Understand energy industry terminology and standards (preferred)
Let us learn about you! Apply today.
COMPANY INFORMATION
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150,000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
INTRODUCTION
Schneider Electric has an exciting opportunity to join our Payment Services Team as a Payment Services Consultant.
ROLE AND RESPONSIBILITIES
- Serve as the primary program lead for assigned Payment Services customers, owning the end-to-end customer experience beginning in the implementation phase through the ongoing delivery
- Act as the central point of contact for all payment-related inquiries, providing guidance, resolving issues, and ensuring timely, high-quality support
- Lead customer engagement through recurring performance reviews, delivering insights on service performance, trends, and opportunities for improvement
- Own and communicate the narrative of service delivery, ensuring clear, consistent messaging while aligning customer expectations to defined service scope
- Partner with internal teams to troubleshoot and resolve payment, processing, and funding-related challenges, driving timely resolution and escalation when needed
- Advocate for customers while maintaining program integrity by balancing customer needs with established service models and organizational priorities
- Drive continuous improvement by identifying trends, documenting pain points, and coordinating solutions, including management of programming requests and pricing validation
BASIC QUALIFICATIONS
- Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & PowerPoint)
- Strong analytical and problem-solving skills with a mind to process improvement
- Strong initiative and ability to work in a fast paced, changing environment
- Strong desire to research problems and issues with ability to follow-through to resolution and gain closure on open items
- Ability to effectively manage multiple clients and priorities
- Excellent communication skills in English – verbal and written; fluency in other languages is an advantage; a confident telephone manner is a core requirement
- Bachelor’s degree or equivalent experience
PREFERRED QUALIFICATIONS
- Understand energy industry terminology and standards (preferred)
Let us learn about you! Apply today.
COMPANY INFORMATION
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150,000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Customer Success Consultant Job Roles in Kentucky
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Search Customer Success Consultant Jobs in KentuckyCustomer Success Consultant Jobs in Kentucky: Frequently Asked Questions
Which companies in Kentucky sponsor visas for customer success consultants?
Louisville-based Humana is one of the more active sponsors for technology and client services roles in Kentucky. Regional SaaS platforms, healthcare IT firms, and logistics technology companies operating out of Louisville and Lexington also appear in federal sponsorship records. Sponsorship activity varies year to year, and not every open role comes with a sponsorship commitment, so confirming directly with the employer during the application process is important.
What visa types are most common for customer success consultant roles in Kentucky?
The H-1B visa is the most common visa category for customer success consultant positions in Kentucky, provided the role qualifies as a specialty occupation requiring a relevant bachelor's degree or higher. Fields like computer science, business information systems, or communications can support eligibility depending on how the employer defines the role. L-1B visas apply if you're transferring from an overseas office of the same company into a Kentucky-based position.
How to find customer success consultant visa sponsorship jobs in Kentucky?
Migrate Mate is built specifically for international job seekers and filters customer success consultant roles in Kentucky by visa sponsorship status, saving significant research time. Rather than sifting through general job boards and guessing which employers will sponsor, Migrate Mate surfaces roles where sponsorship has been indicated. Pairing that with outreach to Louisville and Lexington employers in healthcare tech and logistics gives you the strongest starting point.
Which cities in Kentucky have the most customer success consultant sponsorship jobs?
Louisville holds the largest concentration of sponsorship-eligible customer success roles in Kentucky, driven by its healthcare technology sector and the presence of large employers like Humana and Kindred Healthcare. Lexington is a secondary hub, particularly around university-affiliated technology companies and regional software vendors. Outside these two cities, sponsorship opportunities for this specific role type are considerably less common.
Are there any Kentucky-specific considerations for customer success consultant visa sponsorship?
Kentucky employers sponsoring H-1B workers must file a Labor Condition Application with the Department of Labor certifying they'll pay at least the prevailing wage for the role and location. Prevailing wages for customer success consultant positions in Louisville and Lexington differ from national averages, so the employer's LCA filing is tied to the specific metropolitan area. Kentucky does not have state-level immigration programs, so all sponsorship flows through federal channels.
What is the prevailing wage for sponsored customer success consultant jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.