IT Support Engineer Visa Sponsorship Jobs in New York
IT support engineer visa sponsorship jobs in New York are concentrated in New York City, where financial institutions like JPMorgan Chase and Citigroup, tech firms, and media companies maintain large IT infrastructure teams. The state's density of enterprise employers and global headquarters makes it one of the more active markets for sponsored IT support roles in the country.
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Get Access To All JobsWho We Are
Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
What We Value
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
- Seek Excellence.
- Be Selective To Be Effective.
- Be Highly Aligned, Loosely Coupled.
- Disagree Transparently.
- Encourage Independent Decision-Making.
- Build Dream Teams.
Who You Are
You’re an early-career IT professional who loves solving problems and helping people. You take pride in delivering exceptional support while continuously looking for smarter, faster ways to work. You’re comfortable getting hands-on with systems, scripting small automations, and improving day-to-day workflows. You see IT as a foundation for learning modern infrastructure and automation, and you’re eager to grow in a technical, fast-paced environment surrounded by smart, collaborative peers.
What You’ll Do
- Provide high-quality deskside and remote support to Galaxy employees for hardware, software, and network issues.
- Deliver white-glove support to executive users while proactively improving their technical experience.
- Perform laptop and mobile device imaging, configuration, and deployment (macOS, Windows, and iOS).
- Handle onboarding/offboarding, device provisioning, asset tracking, and SaaS administration.
- Partner with Security, Engineering, and Infrastructure teams to ensure smooth IT operations in a highly technical, fast-paced environment.
- Collaborate with global support teams to refine shared processes, establish standards, and improve efficiency.
- Develop lightweight tools or scripts to automate repetitive workflows and reduce ticket volume (a plus, not a core expectation).
- Participate in an on-call rotation and assist with off-hours projects as needed.
What We’re Looking For
- An early-career professional in a technical support or helpdesk role, including deskside or trade floor experience.
- A degree in Computer Science, Engineering, or a related field.
- Experience with scripting languages: Python, Bash, PowerShell, etc.
- Strong understanding of operating systems (macOS, Windows) and networking fundamentals (TCP/IP, DNS, DHCP).
- Experience with SaaS administration and mobile device management (MDM) tools such as Jamf or Intune.
- Hands-on experience supporting Microsoft 365 environments, including Outlook, OneDrive, and related productivity tools.
- Excellent customer service skills — patient, proactive, and positive under pressure — with a strong sense of ownership and follow-through.
- A strong communicator with a service-oriented mindset, comfortable supporting a range of users including executives and traders.
- A natural curiosity for how systems work—and how they break.
- Detail-oriented, self-starter who thrives in a fast-paced environment.
Nice to Have
- Exposure to Git, APIs, RESTful services, or automation frameworks.
- Familiarity with SaaS platforms like Slack, Zoom, Box, and Atlassian tools.
What We Offer
- Competitive base salary and discretionary bonus
- Flexible Time Off (i.e. unlimited paid vacation days)
- Company paid Holidays (11)
- Company paid sick leave
- Company-paid health and protective benefits for employees, partners, and other dependents
- 3% 401(k) company contribution
- Generous paid Parental Leave
- Free virtual coaching and counseling sessions through Headspace
- Opportunities to learn about the Crypto industry
- Free daily snacks in-office
- Smart, entrepreneurial, and fun colleagues
- Employee Resource Groups
Apply now and join us on our mission to engineer a new economic paradigm. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$100,000 - $125,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.
Who We Are
Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
What We Value
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
- Seek Excellence.
- Be Selective To Be Effective.
- Be Highly Aligned, Loosely Coupled.
- Disagree Transparently.
- Encourage Independent Decision-Making.
- Build Dream Teams.
Who You Are
You’re an early-career IT professional who loves solving problems and helping people. You take pride in delivering exceptional support while continuously looking for smarter, faster ways to work. You’re comfortable getting hands-on with systems, scripting small automations, and improving day-to-day workflows. You see IT as a foundation for learning modern infrastructure and automation, and you’re eager to grow in a technical, fast-paced environment surrounded by smart, collaborative peers.
What You’ll Do
- Provide high-quality deskside and remote support to Galaxy employees for hardware, software, and network issues.
- Deliver white-glove support to executive users while proactively improving their technical experience.
- Perform laptop and mobile device imaging, configuration, and deployment (macOS, Windows, and iOS).
- Handle onboarding/offboarding, device provisioning, asset tracking, and SaaS administration.
- Partner with Security, Engineering, and Infrastructure teams to ensure smooth IT operations in a highly technical, fast-paced environment.
- Collaborate with global support teams to refine shared processes, establish standards, and improve efficiency.
- Develop lightweight tools or scripts to automate repetitive workflows and reduce ticket volume (a plus, not a core expectation).
- Participate in an on-call rotation and assist with off-hours projects as needed.
What We’re Looking For
- An early-career professional in a technical support or helpdesk role, including deskside or trade floor experience.
- A degree in Computer Science, Engineering, or a related field.
- Experience with scripting languages: Python, Bash, PowerShell, etc.
- Strong understanding of operating systems (macOS, Windows) and networking fundamentals (TCP/IP, DNS, DHCP).
- Experience with SaaS administration and mobile device management (MDM) tools such as Jamf or Intune.
- Hands-on experience supporting Microsoft 365 environments, including Outlook, OneDrive, and related productivity tools.
- Excellent customer service skills — patient, proactive, and positive under pressure — with a strong sense of ownership and follow-through.
- A strong communicator with a service-oriented mindset, comfortable supporting a range of users including executives and traders.
- A natural curiosity for how systems work—and how they break.
- Detail-oriented, self-starter who thrives in a fast-paced environment.
Nice to Have
- Exposure to Git, APIs, RESTful services, or automation frameworks.
- Familiarity with SaaS platforms like Slack, Zoom, Box, and Atlassian tools.
What We Offer
- Competitive base salary and discretionary bonus
- Flexible Time Off (i.e. unlimited paid vacation days)
- Company paid Holidays (11)
- Company paid sick leave
- Company-paid health and protective benefits for employees, partners, and other dependents
- 3% 401(k) company contribution
- Generous paid Parental Leave
- Free virtual coaching and counseling sessions through Headspace
- Opportunities to learn about the Crypto industry
- Free daily snacks in-office
- Smart, entrepreneurial, and fun colleagues
- Employee Resource Groups
Apply now and join us on our mission to engineer a new economic paradigm. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$100,000 - $125,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.
IT Support Engineer Job Roles in New York
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Search IT Support Engineer Jobs in New YorkIT Support Engineer Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for IT support engineers in New York?
Large financial institutions, including JPMorgan Chase, Citigroup, and Goldman Sachs, are among the more active H-1B sponsors for IT support roles in New York. Major tech firms with New York offices, such as Google, Amazon, and IBM, also appear regularly in Department of Labor disclosure data for this occupation. Healthcare systems and media conglomerates headquartered in New York City round out the sponsorship picture.
Which visa types are most common for IT support engineer roles in New York?
The H-1B is the most common visa category for IT support engineers in New York, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field. Candidates already authorized through OPT or STEM OPT extension may also work in these roles while an employer initiates sponsorship. Nationals of Australia or Canada may qualify for E-3 or TN visas respectively, depending on the specific role requirements.
Which cities in New York have the most IT support engineer sponsorship jobs?
New York City accounts for the significant majority of IT support engineer sponsorship opportunities in New York state, driven by its concentration of corporate headquarters, financial services firms, and technology companies. Buffalo and Rochester have a smaller but active market tied to manufacturing, healthcare, and regional university institutions. Albany sees sponsorship activity through state government contractors and healthcare technology employers.
How to find it support engineer visa sponsorship jobs in New York?
Migrate Mate filters job listings specifically for IT support engineer roles that include visa sponsorship in New York, saving time compared to manually reviewing general job postings. On Migrate Mate, you can search by role type and state to surface employers with an active sponsorship track record. Focusing your applications on larger enterprise employers in New York City's finance and tech sectors tends to yield more sponsorship-eligible openings.
Are there any state-specific considerations for IT support engineers seeking sponsorship in New York?
New York follows federal prevailing wage requirements for H-1B positions, but roles located in New York City typically fall into higher wage tiers given the metropolitan area's cost of living, which affects what employers must pay sponsored workers. Candidates with degrees from New York universities such as NYU, Columbia, or Cornell may find alumni employer networks useful for identifying sponsorship-friendly firms. Competition for sponsored roles in New York City is generally higher than in other parts of the state.
What is the prevailing wage for sponsored it support engineer jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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