Cloud Solutions Engineer Visa Sponsorship Jobs in North Carolina
North Carolina's cloud solutions engineer job market is anchored by major employers in the Research Triangle Park area, including Cisco, IBM, and Lenovo's North American headquarters in Morrisville. Charlotte's growing financial technology sector and Raleigh-Durham's dense concentration of tech firms create strong demand for cloud specialists who need visa sponsorship.
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We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
Join our elite Technical Services team as a Services Solutions Engineer, where you will be the last line of defense before issues reach our Development teams. You will tackle the most complex and challenging customer problems involving our cutting-edge cloud and storage technologies. Your mission is to minimize escalations to Engineering by applying deep technical expertise, mentoring support staff, and developing innovative, high-impact solutions for our global customer base.
- Lead the resolution of high-priority, complex service requests and escalations from our worldwide customer base, aiming to resolve issues quickly and prevent further escalation to Development.
- Mentor and coach Technical Support Engineers, providing expert guidance on troubleshooting methodologies, diagnostics, and next steps to elevate the team's overall technical skill.
- Drive issue isolation by collaborating directly with customers, partners, and our Engineering teams, leveraging your expertise to analyze logs, reproduce complex scenarios, and define comprehensive strategies for code-level resolution.
- Become a subject matter expert in modern infrastructure, specifically focusing on containers (e.g., Docker, Kubernetes, OpenShift) and hybrid/multi-cloud deployments (AWS, Azure), ensuring seamless support for our Everpure Cloud Block Store product.
- Contribute significantly to knowledge sharing by creating high-quality, actionable documentation (FAQs, KB articles) for both internal and external use, effectively reducing future support volume.
WHAT YOU BRING
- Must have 6 years of experience in a similar role
- Proven mastery in technical escalation management and problem-solving, with a track record of successfully resolving highly complex, critical customer issues in a production environment.
- Experience with installing and supporting large-scale enterprise software and systems
- Experience working with public cloud environments like AWS, Azure and GCE desired
- Experience deploying and supporting Kubernetes and/or other cloud container and application management systems such as OpenShift is a plus
- Understanding of storage concepts, storage technologies, and/or experience troubleshooting storage deployment would be a plus (iSCSI, NVMEoTCP, EBS, Azure Blob Storage, S3)
- Ability to triage issues and escalate them to appropriate engineering groups as necessary
- Strong shell scripting skills desired
- We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh, North Carolina office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The Annual Base Salary Range Is: $122,000—$183,000 USD
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
Join our elite Technical Services team as a Services Solutions Engineer, where you will be the last line of defense before issues reach our Development teams. You will tackle the most complex and challenging customer problems involving our cutting-edge cloud and storage technologies. Your mission is to minimize escalations to Engineering by applying deep technical expertise, mentoring support staff, and developing innovative, high-impact solutions for our global customer base.
- Lead the resolution of high-priority, complex service requests and escalations from our worldwide customer base, aiming to resolve issues quickly and prevent further escalation to Development.
- Mentor and coach Technical Support Engineers, providing expert guidance on troubleshooting methodologies, diagnostics, and next steps to elevate the team's overall technical skill.
- Drive issue isolation by collaborating directly with customers, partners, and our Engineering teams, leveraging your expertise to analyze logs, reproduce complex scenarios, and define comprehensive strategies for code-level resolution.
- Become a subject matter expert in modern infrastructure, specifically focusing on containers (e.g., Docker, Kubernetes, OpenShift) and hybrid/multi-cloud deployments (AWS, Azure), ensuring seamless support for our Everpure Cloud Block Store product.
- Contribute significantly to knowledge sharing by creating high-quality, actionable documentation (FAQs, KB articles) for both internal and external use, effectively reducing future support volume.
WHAT YOU BRING
- Must have 6 years of experience in a similar role
- Proven mastery in technical escalation management and problem-solving, with a track record of successfully resolving highly complex, critical customer issues in a production environment.
- Experience with installing and supporting large-scale enterprise software and systems
- Experience working with public cloud environments like AWS, Azure and GCE desired
- Experience deploying and supporting Kubernetes and/or other cloud container and application management systems such as OpenShift is a plus
- Understanding of storage concepts, storage technologies, and/or experience troubleshooting storage deployment would be a plus (iSCSI, NVMEoTCP, EBS, Azure Blob Storage, S3)
- Ability to triage issues and escalate them to appropriate engineering groups as necessary
- Strong shell scripting skills desired
- We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh, North Carolina office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The Annual Base Salary Range Is: $122,000—$183,000 USD
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Cloud Solutions Engineer Job Roles in North Carolina
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Search Cloud Solutions Engineer Jobs in North CarolinaCloud Solutions Engineer Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for cloud solutions engineers in North Carolina?
Several large employers in North Carolina have consistent records of sponsoring work visas for cloud solutions engineers. Cisco Systems and IBM operate significant engineering hubs in Research Triangle Park. Lenovo's North American headquarters in Morrisville, SAS Institute in Cary, and Red Hat in Raleigh are also active sponsors. Charlotte-based financial firms like Bank of America and Truist regularly sponsor cloud engineering roles tied to their technology modernization programs.
Which visa types are most common for cloud solutions engineer roles in North Carolina?
The H-1B is the most common work visa for cloud solutions engineers in North Carolina, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in computer science, information systems, or a related field. L-1B visas are also used when engineers transfer from an overseas office of the same employer. Australians may qualify for the E-3 visa, which has no lottery and faster processing.
Which cities in North Carolina have the most cloud solutions engineer sponsorship jobs?
The Research Triangle area, covering Raleigh, Durham, and Cary, concentrates the highest number of cloud solutions engineer sponsorship opportunities in North Carolina. Research Triangle Park itself hosts dozens of multinational tech and life sciences companies. Charlotte is the second-largest hub, driven by its financial services industry and the cloud infrastructure needs of major banks. Morrisville and Chapel Hill also see consistent hiring from companies like Cisco and UNC Health.
How to find cloud solutions engineer visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search cloud solutions engineer roles in North Carolina without having to sift through listings from employers who don't sponsor. The platform surfaces positions from companies with verified sponsorship histories across the Research Triangle, Charlotte, and Morrisville. Setting up role and location filters on Migrate Mate helps you track new postings as they appear from active sponsors in the state.
Are there any North Carolina-specific factors that affect visa sponsorship for cloud solutions engineers?
North Carolina participates in federal prevailing wage requirements, meaning employers sponsoring H-1B visas must pay cloud solutions engineers at or above the Department of Labor's prevailing wage for the relevant geographic area. Wages in the Research Triangle and Charlotte are benchmarked separately, so offers can differ by city. The state's strong university pipeline from NC State, UNC Chapel Hill, and Duke also means many employers have established sponsorship processes already in place for international graduates.
What is the prevailing wage for sponsored cloud solutions engineer jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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