Cloud Solutions Engineer Visa Sponsorship Jobs in Michigan
Michigan's cloud solutions engineer job market centers on Detroit's automotive tech corridor, with major employers like General Motors, Ford, and Stellantis investing heavily in cloud infrastructure alongside regional healthcare systems and manufacturing firms. Ann Arbor and Grand Rapids add additional opportunities, particularly within software and enterprise technology companies that actively file H-1B visa petitions for qualified engineers.
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At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.
Job Description
Working under general direction of the Project Manager, Manager or the Director: Leads the overall architecture for the Genesys ecosystem and ensures the platform can support the required growth. The Architect is a key leader of a team that is accountable for production support (tier 2 & tier 3) 24X7 as well as new projects to upgrade and improve the application architecture, development and integration between Genesys and other systems to meet the organizational requirements and ensure sustained efficiency and performance. The ideal candidate will have experience using technical & business analytical skills to seek out, research and evaluate a variety of solutions to provide clients with high quality, efficient workflows that promote enterprise-wide standardization as well as meet various industry standards/functionalities. The ideal candidate will have experience in the contact center technology space, Genesys On-Prem and Cloud solutions and experience with designing, managing and optimizing the integration of contact center systems with third party solutions.
Qualifications
Education & Experience:
- Bachelor's degree in Information Technology/Computer Science discipline or equivalent experience is required. Equivalent experience for this position is eight years of applicable Information Technology experience.
- 10 years experience in application development and maintenance of vendor-provided systems.
- 2 years experience in designing system/solution architecture in cloud or on-premise solutions, preferably both environments.
- 3-5 years experience in leading voice application systems or similar complex state of the art/leading edge vendor applications that are parameter/configuration driven (such as Epic, Salesforce).
- Demonstrated strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, web protocols XML, SOAP, JSON, REST, cloud/virtualization technologies, such as OpenStack, Java and other development frameworks.
- Working experience with designing, managing, and optimizing the integrations with third party solutions and custom developed solutions-REST APIs, Web Service Integration and/or other API technologies.
- 2 years of systems integration experience with applications such as Genesys, Epic, Salesforce. Highly prefer applications experience with all three products (Genesys, Epic, Salesforce).
- Demonstrated ability to diagnose production issues and work with Genesys, Carrier, and other product/services vendors in order to resolve in expedited manner.
- Excellent communication, presentation and interpersonal skills. Able to develop and present complex material effectively to a variety of audiences-technical, non-technical, management and leadership (including in-house and vendor).
- Ability to apply leading practices for architecture design and translate them to use case-specific applications.
- Ability to foster and maintain strong customer relationship. Ability to apply business development and leadership skills. Strong technical writing abilities. Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. Highly prefer applications experience with all three of these products: Genesys, Epic, Salesforce.
- 3 years hands-on experience with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application) with Contact Center Architecture, preferred.
- 1-2 years of experience as Genesys Engineer/Administrator monitoring and supporting Genesys framework, preferred.
- 5+ years of experience in the Contact Center technology space, preferred.
- Good understanding of the Genesys Platform and call routing connections with customers across multiple interactions with a given customer, across multiple media channels, preferred.
- Knowledge of SIP/RTP and TCP/IP protocols, with ability to run captures and review logs and troubleshoot problems, preferred.
- Expertise with overall Genesys Routing, Interaction Routing Designer and Universal Routing Server -GVP, Routing Developer, preferred.
- Experience with Genesys Composer and Genesys Orchestration Server, preferred.
- Proficiency working with various telecom carriers and cloud providers AWS and Azure cloud services, preferred.
- Experience with Genesys WWE, GA, GAX, Speechminer, Pulse, GCXI, GMS, WFM, preferred.
- Experience with Cloud network architecture &/or On Premise to Cloud migration, preferred. Previous supervisory experience, preferred.
Company Description
At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.
Job Description
Working under general direction of the Project Manager, Manager or the Director: Leads the overall architecture for the Genesys ecosystem and ensures the platform can support the required growth. The Architect is a key leader of a team that is accountable for production support (tier 2 & tier 3) 24X7 as well as new projects to upgrade and improve the application architecture, development and integration between Genesys and other systems to meet the organizational requirements and ensure sustained efficiency and performance. The ideal candidate will have experience using technical & business analytical skills to seek out, research and evaluate a variety of solutions to provide clients with high quality, efficient workflows that promote enterprise-wide standardization as well as meet various industry standards/functionalities. The ideal candidate will have experience in the contact center technology space, Genesys On-Prem and Cloud solutions and experience with designing, managing and optimizing the integration of contact center systems with third party solutions.
Qualifications
Education & Experience:
- Bachelor's degree in Information Technology/Computer Science discipline or equivalent experience is required. Equivalent experience for this position is eight years of applicable Information Technology experience.
- 10 years experience in application development and maintenance of vendor-provided systems.
- 2 years experience in designing system/solution architecture in cloud or on-premise solutions, preferably both environments.
- 3-5 years experience in leading voice application systems or similar complex state of the art/leading edge vendor applications that are parameter/configuration driven (such as Epic, Salesforce).
- Demonstrated strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, web protocols XML, SOAP, JSON, REST, cloud/virtualization technologies, such as OpenStack, Java and other development frameworks.
- Working experience with designing, managing, and optimizing the integrations with third party solutions and custom developed solutions-REST APIs, Web Service Integration and/or other API technologies.
- 2 years of systems integration experience with applications such as Genesys, Epic, Salesforce. Highly prefer applications experience with all three products (Genesys, Epic, Salesforce).
- Demonstrated ability to diagnose production issues and work with Genesys, Carrier, and other product/services vendors in order to resolve in expedited manner.
- Excellent communication, presentation and interpersonal skills. Able to develop and present complex material effectively to a variety of audiences-technical, non-technical, management and leadership (including in-house and vendor).
- Ability to apply leading practices for architecture design and translate them to use case-specific applications.
- Ability to foster and maintain strong customer relationship. Ability to apply business development and leadership skills. Strong technical writing abilities. Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. Highly prefer applications experience with all three of these products: Genesys, Epic, Salesforce.
- 3 years hands-on experience with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application) with Contact Center Architecture, preferred.
- 1-2 years of experience as Genesys Engineer/Administrator monitoring and supporting Genesys framework, preferred.
- 5+ years of experience in the Contact Center technology space, preferred.
- Good understanding of the Genesys Platform and call routing connections with customers across multiple interactions with a given customer, across multiple media channels, preferred.
- Knowledge of SIP/RTP and TCP/IP protocols, with ability to run captures and review logs and troubleshoot problems, preferred.
- Expertise with overall Genesys Routing, Interaction Routing Designer and Universal Routing Server -GVP, Routing Developer, preferred.
- Experience with Genesys Composer and Genesys Orchestration Server, preferred.
- Proficiency working with various telecom carriers and cloud providers AWS and Azure cloud services, preferred.
- Experience with Genesys WWE, GA, GAX, Speechminer, Pulse, GCXI, GMS, WFM, preferred.
- Experience with Cloud network architecture &/or On Premise to Cloud migration, preferred. Previous supervisory experience, preferred.
Cloud Solutions Engineer Job Roles in Michigan
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Search Cloud Solutions Engineer Jobs in MichiganCloud Solutions Engineer Jobs in Michigan: Frequently Asked Questions
Which companies in Michigan sponsor visas for cloud solutions engineers?
General Motors, Ford Motor Company, and Stellantis are among the most active H-1B sponsors in Michigan for cloud and technology roles, reflecting the automotive industry's shift toward connected vehicle platforms and cloud infrastructure. Healthcare organizations like Henry Ford Health and Beaumont Health also sponsor cloud engineers, as do enterprise technology firms operating out of Detroit and Ann Arbor. Consulting firms with Michigan offices, including Deloitte and Accenture, regularly sponsor cloud professionals as well.
Which visa types are most common for cloud solutions engineer roles in Michigan?
The H-1B is the most common visa for cloud solutions engineers in Michigan, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in computer science, information systems, or a related field. Candidates already holding L-1B visas through intracompany transfers are also placed in cloud roles at Michigan's large multinational automotive and manufacturing firms. Those with extraordinary ability may pursue the O-1A, though it requires substantial documented achievements in the field.
Which cities in Michigan have the most cloud solutions engineer sponsorship jobs?
Detroit and its broader metropolitan area account for the largest share of cloud solutions engineer sponsorship activity in Michigan, driven by automotive technology, manufacturing, and professional services employers headquartered there. Ann Arbor is a secondary hub with a strong presence of software companies, research institutions, and University of Michigan spin-offs that hire cloud engineers. Grand Rapids has a growing healthcare and manufacturing technology sector that generates additional sponsorship opportunities, particularly for mid-level cloud roles.
How to find cloud solutions engineer visa sponsorship jobs in Michigan?
Migrate Mate filters cloud solutions engineer roles specifically by visa sponsorship willingness, so you can search Michigan without sifting through positions that don't support international candidates. The platform surfaces employers with an established H-1B filing history in the state, which is particularly useful given Michigan's concentration of automotive and healthcare firms that sponsor at different rates across departments. Setting up role and location alerts on Migrate Mate helps you catch new Michigan postings as they appear.
Are there any Michigan-specific considerations for cloud solutions engineers seeking visa sponsorship?
Michigan's prevailing wage requirements for H-1B cloud solutions engineer roles are set by the Department of Labor based on the Detroit-Warren-Dearborn metropolitan area or other local wage zones, which tend to be lower than coastal tech hubs, making sponsorship comparatively more accessible for employers here. The University of Michigan and Michigan State University produce a significant pipeline of international graduates in computer science who compete for the same roles, so employers in Ann Arbor and East Lansing have established sponsorship processes. OPT and STEM OPT extensions are commonly used by recent graduates bridging toward H-1B sponsorship in Michigan.
What is the prevailing wage for sponsored cloud solutions engineer jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.