Service Tech Visa Sponsorship Jobs in North Carolina
Service tech visa sponsorship jobs in North Carolina are concentrated in the Research Triangle, Charlotte, and the Triad, where manufacturers, life sciences firms, and technology companies maintain large field service and equipment maintenance workforces. Major employers including Siemens, Honeywell, and ABB have North Carolina operations that have historically filed for sponsored service technician roles.
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Get Access To All JobsINTRODUCTION
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
This role will cover the Cherokee and Franklin North Carolina area and region.
Are you ready to level up your career? At Light & Wonder, we are committed to making the best games in the world. We are looking for smart, passionate, and creative people to join our team and help us transform the gaming world. We are a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our customer sites. If you are ready to play… come join us and let’s make games!
YOUR ROLE AND RESPONSIBILITIES
In this Customer facing role you will:
- Perform Preventative maintenance on EGM’s (Electronic Gaming Machines), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.
- Ensure proper operations of the EGM’s, and ETG’s via diagnostic tests, software settings, and functional testing
- Navigate Management Terminal (MT) daily to verify EGM’s status
- Where applicable, assemble and prepare accessories for installations per change order.
- Complete accurate Incident Reports in accordance with the Gaming Commission and company standards
- Complete required maintenance records in a clear and precise manner
- Complete detailed daily/weekly tech logs
- Adhere to L&W's Field Service established standards, policies, and procedures
- Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity)
- Ensures all tools and equipment used are kept in proper, safe, and working condition
- Stay current with all Light & Wonder Field Advisories and eLearning
- Review customer issues with management, and technical lead as they arise
QUALIFICATIONS
Qualifications:
- Must be at least 21 years of age, maintain a valid driver’s license, and be able to obtain and maintain gaming licenses as required
- One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.
- Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level
- Basic knowledge of electricity, electronics, and mechanics of gaming type devices
- Basic understanding of network communication, and network troubleshooting
- Must be able to lift and carry 50 lbs. on a regular basis for short distances
- Transport heavy equipment using proper moving devices
- Demonstrate safe and proper use of hand tools and power tools
- Basic knowledge of PC operation, and security risks relating to PC operation
- Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point)
- Ability to read and understand Light & Wonder schematics and service manuals
- Able to prepare conversion projects or installations with limited or no supervision
- Ability to maintain good customer relations, both internally and externally
- Basic knowledge of current Light & Wonder gaming devices to the assembly level
- Good problem-solving skills
- Travel requirements may include working at other facilities within our department
Education
High school diploma or equivalent.
College level electronics training helpful.
Work Conditions
The working conditions are representative and typical of similar jobs in comparable organizations.
Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
INTRODUCTION
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
This role will cover the Cherokee and Franklin North Carolina area and region.
Are you ready to level up your career? At Light & Wonder, we are committed to making the best games in the world. We are looking for smart, passionate, and creative people to join our team and help us transform the gaming world. We are a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our customer sites. If you are ready to play… come join us and let’s make games!
YOUR ROLE AND RESPONSIBILITIES
In this Customer facing role you will:
- Perform Preventative maintenance on EGM’s (Electronic Gaming Machines), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.
- Ensure proper operations of the EGM’s, and ETG’s via diagnostic tests, software settings, and functional testing
- Navigate Management Terminal (MT) daily to verify EGM’s status
- Where applicable, assemble and prepare accessories for installations per change order.
- Complete accurate Incident Reports in accordance with the Gaming Commission and company standards
- Complete required maintenance records in a clear and precise manner
- Complete detailed daily/weekly tech logs
- Adhere to L&W's Field Service established standards, policies, and procedures
- Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity)
- Ensures all tools and equipment used are kept in proper, safe, and working condition
- Stay current with all Light & Wonder Field Advisories and eLearning
- Review customer issues with management, and technical lead as they arise
QUALIFICATIONS
Qualifications:
- Must be at least 21 years of age, maintain a valid driver’s license, and be able to obtain and maintain gaming licenses as required
- One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.
- Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level
- Basic knowledge of electricity, electronics, and mechanics of gaming type devices
- Basic understanding of network communication, and network troubleshooting
- Must be able to lift and carry 50 lbs. on a regular basis for short distances
- Transport heavy equipment using proper moving devices
- Demonstrate safe and proper use of hand tools and power tools
- Basic knowledge of PC operation, and security risks relating to PC operation
- Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point)
- Ability to read and understand Light & Wonder schematics and service manuals
- Able to prepare conversion projects or installations with limited or no supervision
- Ability to maintain good customer relations, both internally and externally
- Basic knowledge of current Light & Wonder gaming devices to the assembly level
- Good problem-solving skills
- Travel requirements may include working at other facilities within our department
Education
High school diploma or equivalent.
College level electronics training helpful.
Work Conditions
The working conditions are representative and typical of similar jobs in comparable organizations.
Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Service Tech Job Roles in North Carolina
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Search Service Tech Jobs in North CarolinaService Tech Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for service techs in North Carolina?
Companies with a track record of sponsoring service technicians in North Carolina include Siemens, ABB, Honeywell, and Schneider Electric, all of which maintain operations in the Charlotte metro and Research Triangle. Life sciences equipment manufacturers with facilities in the Triangle, such as biotech and pharmaceutical instrumentation companies, also sponsor field service roles that require specialized technical training.
Which visa types are most common for service tech roles in North Carolina?
The H-1B visa is the most common visa for service technicians whose roles require a bachelor's degree in a relevant engineering or technical field, meeting the specialty occupation standard. The H-2B visa applies to temporary non-agricultural service roles, though it requires a seasonal or peak-load need justification. For Canadian or Mexican nationals, the TN visa is available for qualifying engineering technician classifications under USMCA.
Which cities in North Carolina have the most service tech sponsorship jobs?
The Research Triangle area spanning Raleigh, Durham, and Chapel Hill leads in sponsored service tech positions, driven by its dense concentration of life sciences, semiconductor, and technology employers. Charlotte is the second major hub, particularly for industrial automation and energy sector technicians. Greensboro and Winston-Salem in the Triad also generate sponsorship activity tied to manufacturing and logistics equipment services.
How to find service tech visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically for roles offering visa sponsorship, making it straightforward to browse service tech openings in North Carolina without sorting through positions that won't support your work authorization. Searching by metro area on Migrate Mate, such as Raleigh-Durham or Charlotte, lets you target the North Carolina markets where sponsored service technician demand is highest. Checking listings regularly matters because sponsored roles fill quickly.
Are there any North Carolina-specific considerations for service tech visa sponsorship?
North Carolina's prevailing wage requirements for H-1B service tech roles are set at the county level by the Department of Labor, and wages in the Research Triangle tend to be higher than in rural parts of the state. North Carolina State University and UNC Charlotte produce engineering technology graduates who enter the same talent pool, so international candidates should emphasize specialized certifications or manufacturer-specific training that distinguishes them from locally available applicants.
What is the prevailing wage for sponsored service tech jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.