Technology F-1 STEM OPT Sponsorship Jobs in North Dakota
Technology F-1 STEM OPT sponsorship jobs in North Dakota are concentrated in Fargo, where companies like Microsoft, Sanford Health's IT division, and agricultural technology firms actively hire software engineers, data analysts, and systems developers. The state's growing tech sector, anchored by Fargo's emerging startup ecosystem and NDSU's STEM pipeline, supports a steady flow of OPT-eligible roles.
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INTRODUCTION
This position reports to the Mandan, North Dakota, office. Candidates need to be local to the Mandan area and have the ability to work on-site during the week. A hybrid office/work-from-home schedule is a possibility after training. The work schedule will be discussed during the interview process.
We are unable to accommodate candidates requesting remote work for this opening.
PRIMARY RESPONSIBILITIES
NISC is ranked in ComputerWorld’s Best Places to Work survey for 20 consecutive years and we are looking for a qualified individual to join our Broadband area on our Customer Engagement Support team. Become part of a team that is responsible for providing exceptional customer service via the telephone and e-mail, while supporting NISC Member/Customers in their use of NISC’s applications. This team member will assist customers in all aspects of application support including troubleshooting, training, and on-going support for NISC’s payments, SmartHub, and Multi-Channel Messenger solutions.
ESSENTIAL FUNCTIONS
- Provides superior customer support to internal and external customers in all encounters.
- Assist Member/Customers in all aspects of application support for NISC developed suite of products related to payments, SmartHub, and Multi-Channel Messenger.
- Prepares Change Requests (CRs) and follow-up to resolution.
- Performs research of difficult application problems, resolves issues for Member/Customers who are using and recommends changes or enhancements as directed.
- Facilitate and follow up with Member/Customers on difficult requests and procedures.
- Assists with mass communications to Member/Customers.
- Assists with software release process.
- Gather, maintains and audits Member information in the configuration database.
- Utilizes all support tools as directed.
- Conveys customer feedback to product development staff as appropriate.
- Perform on-site training or deliver remote application training to Member/Customers via Web Tools.
- Provides after hours support.
- May develop and deliver training to co-workers as assigned.
- May perform training or deliver remote application training to Member/Customers via remote learning tools.
- May prepare materials and deliver Member information Conference (MIC) sessions.
- May be called upon to assist in other support areas.
- May be called upon to participate on design teams regarding application enhancements.
- May be called upon to participate in testing of new product development or enhancements.
- Travel as necessary to meet the goals and objectives of this position.
- Other duties as assigned.
DESIRED JOB EXPERIENCE
- Generally requires 3-5 years of product usage or support experience either at NISC or similar related experience.
- Basic knowledge of NISC's products’ features and functionality.
- Basic knowledge of Project Management processes and theory.
- Basic knowledge of Service Level Management (SLM) best practices.
- Basic knowledge of the Utility or Telecom industry a plus.
- Familiarity with other integrated applications and services.
IMPORTANT SKILLS
- Excellent verbal and written interpersonal and communication skills.
- Excellent presentation and training skills.
- Excellent telephone etiquette and an ability to deal effectively with Member/Customers.
- Excellent research and problem solving skills with a strong attention to detail.
- Strong PC skills.
- Ability to effectively lead, influence and teach others.
- Ability to organize and prioritize.
- Ability to interact in a positive manner with internal and external contacts.
- Ability to work independently, as well as in a team environment.
- Ability to travel as often as necessary to meet the goals and objectives of the position.
- Commitment to NISC’s Statement of Shared Values.
DESIRED EDUCATION
Bachelor's degree in a business-related field or equivalent experience.
Technology Job Roles in North Dakota
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Search Technology Jobs in North DakotaTechnology Jobs in North Dakota: Frequently Asked Questions
Which technology companies sponsor F-1 STEM OPT visas in North Dakota?
Technology employers in North Dakota with F-1 STEM OPT hiring history include Microsoft's Fargo operations, Sanford Health's information technology teams, Basin Electric Power Cooperative, and regional software firms like Appareo Systems and Bushel. Agricultural technology companies headquartered in the state also recruit OPT-eligible engineers and developers, particularly for roles in embedded systems, data engineering, and software development.
Which cities in North Dakota have the most technology F-1 STEM OPT sponsorship jobs?
Fargo accounts for the large majority of technology F-1 STEM OPT sponsorship opportunities in North Dakota, driven by its concentration of software companies, health technology employers, and proximity to North Dakota State University. Bismarck offers a secondary cluster, primarily in government IT contracting and energy sector technology roles. Grand Forks, home to the University of North Dakota, has a smaller but active technology hiring presence.
How do I find technology F-1 STEM OPT sponsorship jobs in North Dakota?
Migrate Mate lets you filter specifically for technology roles with verified F-1 STEM OPT sponsorship history in North Dakota, so you can see which employers have filed Labor Condition Applications for STEM-eligible positions in the state. This is more targeted than a general job search because it surfaces employers with a documented pattern of sponsoring OPT workers in technology occupations, not just those who say they are open to it.
What types of technology roles typically qualify for F-1 STEM OPT sponsorship in North Dakota?
Roles that typically meet the STEM OPT eligibility standard in North Dakota's technology sector include software engineer, data analyst, systems administrator, cybersecurity analyst, embedded systems developer, and IT project manager positions. Qualification depends on whether the role is directly tied to an approved STEM field listed by USCIS and whether the employer is enrolled in E-Verify, as both conditions are required for a 24-month STEM OPT extension.
Are there state-specific considerations for F-1 STEM OPT sponsorship in North Dakota's technology sector?
North Dakota's technology market is smaller than coastal hubs, so the pool of E-Verify-enrolled employers who actively sponsor STEM OPT workers is more concentrated. Many opportunities are tied to specific industry verticals including agricultural technology, energy sector software, and health information systems. Employers in these sectors often prioritize practical experience with domain-specific tools, so candidates whose OPT work aligns with North Dakota's core industries tend to find more relevant sponsorship opportunities.