Service Engineer Visa Sponsorship Jobs in Ohio
Ohio's service engineer job market is anchored by manufacturing, automation, and technology sectors, with major employers including Rockwell Automation, Parker Hannifell, and Emerson operating facilities across Columbus, Cleveland, and Cincinnati. Companies in these hubs have established track records of sponsoring H-1B visa and TN visas for qualified service engineers.
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Get Access To All JobsLocation: Akron, OH and surrounding area
Travel: Local and regional travel within assigned territory, occasional overnight stays
On-Call: Rotating weekend coverage required
As a Field Service Engineer at ASP, you’ll play a critical role in ensuring hospitals and surgical teams have life-saving sterilization equipment that works flawlessly. You’ll be the technical expert on-site, solving complex problems, maintaining critical systems, and directly impacting patient safety and clinical outcomes. This is a hands-on, highly autonomous role with a clear career path, professional development opportunities, and the chance to work with cutting-edge medical technology.
Responsibilities:
- Partner with sales and clinical education field team to deliver our customers with high value business solutions that drive customer loyalty and sustain ASP’s installed base. Work as a part of a multi-functional work group.
- Manage all responsibilities of primary territory, including compliance and documentation requirements.
- Schedule and perform the installation, operation, planned maintenance, repair, and modification of ASP systems within assigned territory.
- Perform preventive maintenance and document performance and maintenance records on equipment.
- Work with leadership and customers and scheduling personnel to schedule all aspects of technical/service work required to support all products supported and serviced by Advanced Sterilization Products technical service business division.
- Provide support to customers related to emergency service. Respond to customer requests for emergency service.
- Determine cause(s), troubleshoot and take corrective action.
- Finish the assigned training and documentation within assigned dates.
- May advise and assist in affecting design changes to improve equipment efficiency, quality and/or reduce cost of operation.
- Devise project plans for the installation-planning phase of new equipment.
- Manage customer expectations on a regular basis before & after various interactions to ensure customer satisfaction.
- Successfully complete activities within the Service Management System (Siebel) through daily updates and documentation.
- Responsible for processing RMA returns to support individual usage of supporting parts and equipment.
- Manage personal “trunk” inventory and complete required audits to support thereof.
- Provide guidance to Customers to include hospital Biomedical engineers along with Field Service Technicians and/or Representatives and assist when customer satisfaction issues arise.
- Provide insights/suggestions for design improvement opportunity.
- Beta site support/installation.
- Additional responsibilities assigned as needed.
Physical demands:
- Able to lift 80 lbs. to a height of four (4) feet.
- Operate company vehicles.
- Sitting/driving for long periods of time.
- Occasional airline travel.
- Excessive standing, bending and stooping.
Work environment:
- Home office (10%) and hospital/surgery center environments (90%).
- Adheres to customer protective, safety, and security protocols.
- This position requires on-call responsibilities including weekend call coverage on a rotating basis.
Education:
Required:
- High School diploma with 3 years proven experience in customer support/customer relations/technical support or Associates’ Degree with 3 years related work experience.
- Minimum of two (2) years customer service experience.
Preferred:
- Two (2) year degree in electronics, technology, computer science, electrical engineering or other related major.
- Four (4) years work experience in a related field (Medical Device).
- Experience working in a field service environment.
KEY SKILLS REQUIRED:
- Demonstrate excellence in providing customer service.
- Highly motivated to achieve top level customer satisfaction in all accounts.
- Ability to perform successfully in a matrix/team environment applying excellent verbal and written communication, time management and teamwork skills.
COMPUTER SKILLS:
- Experience using office based and customized computer programs/applications for territory management and administrative activities.
- Basic knowledge of office-based computer programs such as Word, Excel and Access, and their application in administrative activities.
- Knowledge of service management systems.
JOB EXPERIENCE:
- At least three (3) years experience in a Field Service environment preferably in the electronics or medical device industry, OR minimum of three (3) years experience as a Biomedical Engineer in a hospital environment.
- Knowledge of inventory management practices in order to maintain and account for parts inventory.
- Basic understanding of business practices, processes and associated costs of managing primary territory.
What We Offer:
- Comprehensive onboarding and ASP certification programs.
- Competitive compensation and benefits.
- Company vehicle and travel support.
- A chance to make a daily impact on patient safety and healthcare quality.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Pay Range
The salary range for this position (in local currency) is $51,300 - $85,700.
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Advanced Sterilization Products
ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology. ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Pay Range
The salary range for this position (in local currency) is 51,300.00 - 85,700.00.
Location: Akron, OH and surrounding area
Travel: Local and regional travel within assigned territory, occasional overnight stays
On-Call: Rotating weekend coverage required
As a Field Service Engineer at ASP, you’ll play a critical role in ensuring hospitals and surgical teams have life-saving sterilization equipment that works flawlessly. You’ll be the technical expert on-site, solving complex problems, maintaining critical systems, and directly impacting patient safety and clinical outcomes. This is a hands-on, highly autonomous role with a clear career path, professional development opportunities, and the chance to work with cutting-edge medical technology.
Responsibilities:
- Partner with sales and clinical education field team to deliver our customers with high value business solutions that drive customer loyalty and sustain ASP’s installed base. Work as a part of a multi-functional work group.
- Manage all responsibilities of primary territory, including compliance and documentation requirements.
- Schedule and perform the installation, operation, planned maintenance, repair, and modification of ASP systems within assigned territory.
- Perform preventive maintenance and document performance and maintenance records on equipment.
- Work with leadership and customers and scheduling personnel to schedule all aspects of technical/service work required to support all products supported and serviced by Advanced Sterilization Products technical service business division.
- Provide support to customers related to emergency service. Respond to customer requests for emergency service.
- Determine cause(s), troubleshoot and take corrective action.
- Finish the assigned training and documentation within assigned dates.
- May advise and assist in affecting design changes to improve equipment efficiency, quality and/or reduce cost of operation.
- Devise project plans for the installation-planning phase of new equipment.
- Manage customer expectations on a regular basis before & after various interactions to ensure customer satisfaction.
- Successfully complete activities within the Service Management System (Siebel) through daily updates and documentation.
- Responsible for processing RMA returns to support individual usage of supporting parts and equipment.
- Manage personal “trunk” inventory and complete required audits to support thereof.
- Provide guidance to Customers to include hospital Biomedical engineers along with Field Service Technicians and/or Representatives and assist when customer satisfaction issues arise.
- Provide insights/suggestions for design improvement opportunity.
- Beta site support/installation.
- Additional responsibilities assigned as needed.
Physical demands:
- Able to lift 80 lbs. to a height of four (4) feet.
- Operate company vehicles.
- Sitting/driving for long periods of time.
- Occasional airline travel.
- Excessive standing, bending and stooping.
Work environment:
- Home office (10%) and hospital/surgery center environments (90%).
- Adheres to customer protective, safety, and security protocols.
- This position requires on-call responsibilities including weekend call coverage on a rotating basis.
Education:
Required:
- High School diploma with 3 years proven experience in customer support/customer relations/technical support or Associates’ Degree with 3 years related work experience.
- Minimum of two (2) years customer service experience.
Preferred:
- Two (2) year degree in electronics, technology, computer science, electrical engineering or other related major.
- Four (4) years work experience in a related field (Medical Device).
- Experience working in a field service environment.
KEY SKILLS REQUIRED:
- Demonstrate excellence in providing customer service.
- Highly motivated to achieve top level customer satisfaction in all accounts.
- Ability to perform successfully in a matrix/team environment applying excellent verbal and written communication, time management and teamwork skills.
COMPUTER SKILLS:
- Experience using office based and customized computer programs/applications for territory management and administrative activities.
- Basic knowledge of office-based computer programs such as Word, Excel and Access, and their application in administrative activities.
- Knowledge of service management systems.
JOB EXPERIENCE:
- At least three (3) years experience in a Field Service environment preferably in the electronics or medical device industry, OR minimum of three (3) years experience as a Biomedical Engineer in a hospital environment.
- Knowledge of inventory management practices in order to maintain and account for parts inventory.
- Basic understanding of business practices, processes and associated costs of managing primary territory.
What We Offer:
- Comprehensive onboarding and ASP certification programs.
- Competitive compensation and benefits.
- Company vehicle and travel support.
- A chance to make a daily impact on patient safety and healthcare quality.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Pay Range
The salary range for this position (in local currency) is $51,300 - $85,700.
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Advanced Sterilization Products
ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology. ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Pay Range
The salary range for this position (in local currency) is 51,300.00 - 85,700.00.
Service Engineer Job Roles in Ohio
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Search Service Engineer Jobs in OhioService Engineer Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for service engineers in Ohio?
Ohio-based manufacturers and technology firms are among the more active sponsors for service engineer roles. Companies like Rockwell Automation, Emerson, Parker Hannifin, and Siemens have Ohio operations and histories of H-1B sponsorship for engineering positions. Medical device and semiconductor firms in the Columbus and Dayton corridors also sponsor service engineers with specialized technical backgrounds.
Which visa types are most common for service engineer roles in Ohio?
H-1B is the most common visa for service engineers in Ohio, provided the role requires a relevant bachelor's degree in engineering, computer science, or a related field. Canadian and Mexican nationals may qualify for TN visas under the USMCA if the position maps to an eligible engineering category. Australians with qualifying roles can pursue the E-3 visa as an alternative to the H-1B lottery.
Which cities in Ohio have the most service engineer sponsorship jobs?
Columbus leads Ohio for service engineer sponsorship activity, driven by its technology and logistics sectors. Cleveland follows closely, with strong demand tied to manufacturing and industrial automation. Cincinnati and Dayton also produce consistent openings, particularly from aerospace, defense, and advanced manufacturing employers with large engineering workforces and established HR infrastructure for visa sponsorship.
How to find service engineer visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for international job seekers and filters service engineer roles in Ohio by visa sponsorship eligibility, saving you from sifting through listings where sponsorship is unclear. You can browse verified Ohio service engineer openings, filter by visa type, and identify employers with active sponsorship histories, making the job search significantly more targeted than general job boards.
Are there state-specific considerations for service engineers seeking visa sponsorship in Ohio?
Ohio's Department of Job and Family Services administers prevailing wage determinations for H-1B Labor Condition Applications, which employers must meet for the specific region where the work is performed. Service engineers placed at client sites across multiple Ohio locations may require separate LCA filings for each worksite. Ohio's strong university engineering pipeline, including Ohio State and Case Western Reserve, means employers are familiar with the sponsorship process.
What is the prevailing wage for sponsored service engineer jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.