IT Support Technician Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's IT support technician jobs span healthcare systems like UPMC and Penn Medicine, financial institutions in Philadelphia, and technology firms across Pittsburgh and the Lehigh Valley. Employers in these sectors have a track record of sponsoring H-1B visa and other work visas for qualified candidates, making Pennsylvania a strong state for international job seekers pursuing IT support careers.
Find IT Support Technician JobsOverview
Showing 5 of 78+ IT Support Technician Jobs in Pennsylvania with Visa Sponsorship
See all 78+ IT Support Technician Jobs in Pennsylvania with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Technician Jobs in Pennsylvania with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.
We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
The IT Support Associate works on the Infrastructure Operations team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This person’s primary responsibilities include user on-boarding and off-boarding, resolving general technology problems, and ensuring the correct operation of company workstations. This person will maintain proper documentation of all equipment and procedures and log all work within the company’s incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support ConnectiveRx business operations.
Responsibilities
- Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote.
- Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
- Image, configure, and deploy Windows 11 workstations.
- Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
- Proactively troubleshoot production issues as needed and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
- Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
- Work to meet all Service Level Agreements (SLAs) for production systems.
- Assist the extended IT Infrastructure Team as needed.
BASIC QUALIFICATIONS
- 0 to 2 years supporting IT Infrastructure functions.
- Windows 11 workstations, printers, and basic networking.
- Healthcare IT Infrastructure and HIPAA compliance experience a plus.
- Solid understanding of desktop systems and OTS applications.
- Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
- Support of Apple Macs and mobile devices in a corporate environment is a plus.
- Excellent customer service skills.
- Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
- Excellent knowledge of Windows 11, Active Directory, Group Policy, DNS, and DHCP.
- Good knowledge of cloud-based infrastructure support tools and technology.
- Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure; ability to provide support outside of regular business hours as needed.
Education
Bachelor’s degree or higher in Computer Science or Engineering. MCSA, A+, Net+ certifications preferred.
COMPENSATION & BENEFITS
Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.
TIME-OFF & HOLIDAYS
ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.
The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.
POSTED SALARY RANGE
USD $23.50 - USD $28.95 /Hr.
INTRODUCTION
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.
We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
The IT Support Associate works on the Infrastructure Operations team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This person’s primary responsibilities include user on-boarding and off-boarding, resolving general technology problems, and ensuring the correct operation of company workstations. This person will maintain proper documentation of all equipment and procedures and log all work within the company’s incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support ConnectiveRx business operations.
Responsibilities
- Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote.
- Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
- Image, configure, and deploy Windows 11 workstations.
- Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
- Proactively troubleshoot production issues as needed and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
- Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
- Work to meet all Service Level Agreements (SLAs) for production systems.
- Assist the extended IT Infrastructure Team as needed.
BASIC QUALIFICATIONS
- 0 to 2 years supporting IT Infrastructure functions.
- Windows 11 workstations, printers, and basic networking.
- Healthcare IT Infrastructure and HIPAA compliance experience a plus.
- Solid understanding of desktop systems and OTS applications.
- Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
- Support of Apple Macs and mobile devices in a corporate environment is a plus.
- Excellent customer service skills.
- Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
- Excellent knowledge of Windows 11, Active Directory, Group Policy, DNS, and DHCP.
- Good knowledge of cloud-based infrastructure support tools and technology.
- Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure; ability to provide support outside of regular business hours as needed.
Education
Bachelor’s degree or higher in Computer Science or Engineering. MCSA, A+, Net+ certifications preferred.
COMPENSATION & BENEFITS
Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.
TIME-OFF & HOLIDAYS
ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.
The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.
POSTED SALARY RANGE
USD $23.50 - USD $28.95 /Hr.
IT Support Technician Job Roles in Pennsylvania
See all 78+ IT Support Technician Jobs in Pennsylvania
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search IT Support Technician Jobs in PennsylvaniaIT Support Technician Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for IT support technicians in Pennsylvania?
Large healthcare networks like UPMC, Penn Medicine, and Jefferson Health have sponsored work visas for IT support roles in Pennsylvania. Financial institutions including PNC Bank and Vanguard, along with technology consultancies operating in Philadelphia and Pittsburgh, also appear in federal labor condition application records as sponsors. University IT departments at Penn State and Temple University are additional sources of sponsored positions.
Which visa types are most common for IT support technician roles in Pennsylvania?
The H-1B is the most common visa for IT support technicians in Pennsylvania, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a directly related field such as information technology or computer science. Some candidates also enter through the TN visa if they are Canadian or Mexican citizens, or through employer-sponsored EB-3 immigrant visa petitions when a company is willing to pursue permanent sponsorship.
Which cities in Pennsylvania have the most IT support technician sponsorship jobs?
Philadelphia and Pittsburgh account for the largest share of sponsored IT support technician positions in Pennsylvania. Philadelphia benefits from dense concentrations of hospitals, universities, and financial firms, while Pittsburgh's growing technology sector and strong university presence drive demand. The Lehigh Valley corridor, home to logistics and manufacturing companies with large IT teams, and Harrisburg, the state capital with significant government contracting activity, also generate sponsorship opportunities.
How to find it support technician visa sponsorship jobs in Pennsylvania?
Migrate Mate lists IT support technician roles in Pennsylvania filtered specifically for positions open to visa sponsorship, saving you from sorting through listings that won't work for your situation. Searching on Migrate Mate by state and role lets you focus on employers who have sponsored similar positions before, which is particularly useful in Pennsylvania where sponsoring industries like healthcare, finance, and higher education are concentrated in specific metro areas.
Are there state-specific considerations for IT support technician visa sponsorship in Pennsylvania?
Pennsylvania's prevailing wage requirements under H-1B rules are benchmarked to metropolitan statistical areas, so wages for IT support technicians differ between Philadelphia, Pittsburgh, and smaller markets like Altoona or Erie. Employers must certify they are paying at least the prevailing wage for the specific location of work. Pennsylvania's large healthcare and higher education sectors are particularly active sponsors, and candidates with certifications such as CompTIA A+ or relevant degrees in computer science tend to have stronger applications.
What is the prevailing wage for sponsored it support technician jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.