IT Support Technician Visa Sponsorship Jobs in Florida
Florida's IT support technician market spans major employers like Lockheed Martin, Northrop Grumman, and Citigroup across tech and defense corridors in Orlando, Miami, and Tampa. International candidates with hands-on hardware, networking, or helpdesk experience will find active visa sponsorship opportunities across the state's growing healthcare IT, financial services, and government contracting sectors.
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Get Access To All JobsINTRODUCTION
We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
ROLE AND RESPONSIBILITIES
The Associate Field Support Technician assists higher level technicians on routine activities relating to network monitoring, operations, and maintenance. The incumbent in this role provides support to end-users for PC, server or mainframe applications and hardware. He/She may interact with network services, software systems, and/or applications development to restore service and/or identify and correct core problems; refers more complex problems to intermediate and/or senior level technicians.
Essential Job Duties/Responsibilities
- Provides level 1-2 technical support in a professional manner to customers by researching and answering questions, troubleshooting problems, maintaining hardware performance and documenting and closing tickets efficiently.
- Documents and updates troubleshooting procedures, operating manuals and user guides.
- Completes tasks via email, ticket system or remotely with some phone contact and/or travel to site locations to troubleshoot equipment hardware and software problems.
- Sets up computers and installs desktop software applications. Tests network connections to ensure proper functioning of computer systems.
- Communicates customer concerns and recommends improvements to our development and engineering staff.
- Responds to escalated request from help desk for issues related to computers, phones, printers, faxes, and scanners.
- Adheres to policies and procedures as per corporate manuals and directives.
Other Responsibilities May Include
- Handles daily technical support activities on desktop support, data network and server management.
- Provides LAN (Local Area Network) and WAN (Wide Area Network) support to remote end-users.
- Provides answers to clients by identifying problems; researching solutions and guiding clients through corrective steps.
- Interacts with staff on desktop problems to ensure customer satisfaction and resolution.
- Ensures that tickets in the system queue are being completed in a timely manner.
- Assists all users with questions, complications, and/or problems when using proprietary software.
- Provides afterhours, weekend and/or on-call support to both Chen Medical Centers and JenCare Medical Centers as needed.
- Administers in-house systems including marketing video appliances throughout Chen Medical Centers and JenCare Medical Centers.
- Ensures that all mobile devices are set up within ChenMed electronic device policy guidelines.
- Assists with and updates assigned support service requests.
- Collaborates with IT market leaders to purchase computer systems through the purchase and supplies department.
- Administers active directory as related to group policy creation and development and user administration.
- Works on IT projects (independently or with collaboration from others).
- Manages hardware and software inventory according to the needs of the department.
- With direction from leader, sets up of Linux Android G-Boxes and ensures they are in proper working order.
- Configures new servers and reconfigures established servers as determined by leader.
- Performs other duties as assigned and modified at manager’s discretion.
Knowledge, Skills And Abilities
- Solid Understanding of Computer hardware, software, networking technology
- Smart phone configuration knowledge (Android and iPhone)
- Ability to troubleshoot issues with minimal supervision
- Excellent customer service skills
- Ability to multi-task in a fast-paced environment
- Organizational and prioritizing skills
- Ability to complete duties with limited guidance or supervision and achieve superior outcomes
- Skills on Windows 7 and Windows 8.1 operating systems
- Basic knowledge of medical equipment
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Ability and willingness to travel locally, regionally and nationwide up to 20% of the time; must have reliable transportation
- Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA
- Bachelor’s degree in Information Technology, Computer Science or a related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
- A minimum of 1 year of work experience in Information Technology or a related field required
- Certifications in A+ and N+ preferred, additional Certifications a plus
- Prior IT Help Desk or Desktop Support experience desired
- Experience with VPN, firewalls, DNS, DHCP, Windows Active directory, Junos Pulse, Android and iPhone mobile devices
- Experience with IT ticketing system a plus
- This position requires possession and maintenance of a current, valid Driver’s License
PAY RANGE
$22.0 - $31.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.
EMPLOYEE BENEFITS
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
INTRODUCTION
We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
ROLE AND RESPONSIBILITIES
The Associate Field Support Technician assists higher level technicians on routine activities relating to network monitoring, operations, and maintenance. The incumbent in this role provides support to end-users for PC, server or mainframe applications and hardware. He/She may interact with network services, software systems, and/or applications development to restore service and/or identify and correct core problems; refers more complex problems to intermediate and/or senior level technicians.
Essential Job Duties/Responsibilities
- Provides level 1-2 technical support in a professional manner to customers by researching and answering questions, troubleshooting problems, maintaining hardware performance and documenting and closing tickets efficiently.
- Documents and updates troubleshooting procedures, operating manuals and user guides.
- Completes tasks via email, ticket system or remotely with some phone contact and/or travel to site locations to troubleshoot equipment hardware and software problems.
- Sets up computers and installs desktop software applications. Tests network connections to ensure proper functioning of computer systems.
- Communicates customer concerns and recommends improvements to our development and engineering staff.
- Responds to escalated request from help desk for issues related to computers, phones, printers, faxes, and scanners.
- Adheres to policies and procedures as per corporate manuals and directives.
Other Responsibilities May Include
- Handles daily technical support activities on desktop support, data network and server management.
- Provides LAN (Local Area Network) and WAN (Wide Area Network) support to remote end-users.
- Provides answers to clients by identifying problems; researching solutions and guiding clients through corrective steps.
- Interacts with staff on desktop problems to ensure customer satisfaction and resolution.
- Ensures that tickets in the system queue are being completed in a timely manner.
- Assists all users with questions, complications, and/or problems when using proprietary software.
- Provides afterhours, weekend and/or on-call support to both Chen Medical Centers and JenCare Medical Centers as needed.
- Administers in-house systems including marketing video appliances throughout Chen Medical Centers and JenCare Medical Centers.
- Ensures that all mobile devices are set up within ChenMed electronic device policy guidelines.
- Assists with and updates assigned support service requests.
- Collaborates with IT market leaders to purchase computer systems through the purchase and supplies department.
- Administers active directory as related to group policy creation and development and user administration.
- Works on IT projects (independently or with collaboration from others).
- Manages hardware and software inventory according to the needs of the department.
- With direction from leader, sets up of Linux Android G-Boxes and ensures they are in proper working order.
- Configures new servers and reconfigures established servers as determined by leader.
- Performs other duties as assigned and modified at manager’s discretion.
Knowledge, Skills And Abilities
- Solid Understanding of Computer hardware, software, networking technology
- Smart phone configuration knowledge (Android and iPhone)
- Ability to troubleshoot issues with minimal supervision
- Excellent customer service skills
- Ability to multi-task in a fast-paced environment
- Organizational and prioritizing skills
- Ability to complete duties with limited guidance or supervision and achieve superior outcomes
- Skills on Windows 7 and Windows 8.1 operating systems
- Basic knowledge of medical equipment
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Ability and willingness to travel locally, regionally and nationwide up to 20% of the time; must have reliable transportation
- Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA
- Bachelor’s degree in Information Technology, Computer Science or a related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
- A minimum of 1 year of work experience in Information Technology or a related field required
- Certifications in A+ and N+ preferred, additional Certifications a plus
- Prior IT Help Desk or Desktop Support experience desired
- Experience with VPN, firewalls, DNS, DHCP, Windows Active directory, Junos Pulse, Android and iPhone mobile devices
- Experience with IT ticketing system a plus
- This position requires possession and maintenance of a current, valid Driver’s License
PAY RANGE
$22.0 - $31.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.
EMPLOYEE BENEFITS
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
IT Support Technician Job Roles in Florida
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Search IT Support Technician Jobs in FloridaIT Support Technician Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for IT support technicians in Florida?
Large employers with established sponsorship programs in Florida include Lockheed Martin, Northrop Grumman, Citigroup, AdventHealth, and major managed service providers operating out of Orlando, Miami, and Tampa. Defense contractors in the Space Coast corridor and healthcare systems in Central Florida have historically filed H-1B visa petitions for IT support roles, though sponsorship decisions vary by position and headcount needs.
Which visa types are most common for IT support technician roles in Florida?
The H-1B is the most common work visa for IT support technicians in Florida, but it requires the role to qualify as a specialty occupation, meaning a bachelor's degree in a relevant field is typically required. Candidates from Australia may qualify for the E-3 visa, and those from Canada or Mexico may use the TN visa under the USMCA. F-1 graduates can also work under OPT or STEM OPT before pursuing employer sponsorship.
Which cities in Florida have the most IT support technician sponsorship jobs?
Miami leads for financial services and corporate IT support roles, while Orlando is strong for hospitality tech, healthcare IT, and defense contractors near the Space Coast. Tampa's growing tech sector, anchored by companies like Raymond James and WillowTree, also generates consistent demand. Jacksonville and Fort Lauderdale round out the market, particularly for banking and logistics IT support positions.
How to find IT support technician visa sponsorship jobs in Florida?
Migrate Mate filters IT support technician jobs in Florida specifically by visa sponsorship, so you're not sifting through postings that won't consider international candidates. The platform surfaces roles from employers who have sponsored work visas in the past, which is particularly useful in Florida where sponsorship availability varies significantly between the defense, healthcare, and financial services sectors.
Are there any state-specific considerations for IT support technicians seeking sponsorship in Florida?
Florida has no state income tax, which affects how employers structure compensation relative to federal prevailing wage requirements for H-1B petitions, a factor worth understanding when evaluating offers. The state also has a large university system, including the University of Florida and Florida International University, creating active OPT pipelines that employers in Miami and Orlando are familiar with, making them more accustomed to sponsoring international IT hires.
What is the prevailing wage for sponsored it support technician jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.