IT Support Technician Visa Sponsorship Jobs in Maryland

INTRODUCTION

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced ITS Technician local to the Baltimore, Maryland area to support our fast-growing Voice (MSS) division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• Verifying the performance of Intelligent Transportation Society (ITS) systems using commercial off-the-shelf software (COTS) tools and/or software tools available from the TBU.
• Testing, repairing, and maintaining various types of electronic equipment.
• Safeguarding sensitive systems data, contact information, passwords, combinations, keys, etc.
• Providing support to TBU officials with training development and research development efforts, as needed.
• Communicating with the designated Technical Business Unit (TBU) and/or Contractor personnel when arriving at a field site and when completing work activities.
• Completing all required paperwork and documentation.
• Obtaining security clearances and badges as required.

WHAT YOU WILL BRING TO THE TEAM:

• At least one (1) year of hands-on installation and technical servicing experience for various electronic equipment.
• Travel to various work locations statewide is required.
• Ability to work in a constant state of alertness and a safe manner.
• Good verbal and written communication skills.
• Ability to work independently and as a team to meet our customers' needs.
• Ability to follow and enforce safety procedures.
• A valid driver's license.
• Ability to pass a background check, drug screening, and motor vehicle record (MVR) check.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.

On-call for critical systems maintenance may be required. First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

TRAVEL REQUIREMENTS:

Travel to various work sites statewide as necessary to support company and customer needs. A company vehicle and fuel card will be provided for business-related use. An individual must possess and maintain a valid driver's license and a clean driving record.

DIRECT REPORTS:

No Direct Reports

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”