IT Support Technician Visa Sponsorship Jobs in North Carolina
IT support technician visa sponsorship jobs in North Carolina are concentrated in the Research Triangle, Charlotte, and the Triad, where employers like Lenovo, Bank of America, and Duke University Health System maintain large IT infrastructure teams. State government agencies, financial institutions, and research universities collectively drive steady demand for sponsored technicians across the state.
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AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.
All physical requirements are expected with reasonable accommodations:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Managing work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaborating with various stakeholders to remove project obstacles
- Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
A day in the life
Our team has three primary tasks:
-
Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
-
There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
-
Work with ID-Scaling peers to build higher-level networking devices.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
- Do you own or have consistent access to a personal vehicle?
PREFERRED QUALIFICATIONS
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- industry standard certification (CompTIA, CCENT, or Network+), or experience working in a colocation data center facility
- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NC, HAMLET - 30.00 - 54.00 USD hourly
DESCRIPTION
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.
All physical requirements are expected with reasonable accommodations:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Managing work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaborating with various stakeholders to remove project obstacles
- Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
A day in the life
Our team has three primary tasks:
-
Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
-
There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
-
Work with ID-Scaling peers to build higher-level networking devices.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
- Do you own or have consistent access to a personal vehicle?
PREFERRED QUALIFICATIONS
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- industry standard certification (CompTIA, CCENT, or Network+), or experience working in a colocation data center facility
- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NC, HAMLET - 30.00 - 54.00 USD hourly
IT Support Technician Job Roles in North Carolina
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Search IT Support Technician Jobs in North CarolinaIT Support Technician Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for IT support technicians in North Carolina?
Employers with documented H-1B visa sponsorship histories for IT support roles in North Carolina include Lenovo's North American headquarters in Morrisville, Bank of America and Wells Fargo in Charlotte, Duke University and its health system in Durham, and state government technology agencies. Large managed service providers and federal contractors operating in the Research Triangle also appear in Department of Labor disclosure data as repeat sponsors for IT support positions.
Which visa types are most common for IT support technician roles in North Carolina?
The H-1B is the most commonly filed visa for IT support technicians in North Carolina, though approval depends on whether the specific role qualifies as a specialty occupation requiring a bachelor's degree in a directly related field. Some employers also use the TN visa for Canadian and Mexican nationals under USMCA. For entry-level roles, F-1 graduates on OPT or STEM OPT extension often fill positions while employers initiate H-1B sponsorship.
How to find it support technician visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse IT support technician roles in North Carolina without sifting through positions that don't offer sponsorship. You can narrow results by location, including the Research Triangle, Charlotte, and Greensboro, where sponsoring employers are most active. Migrate Mate's job board is built for international candidates, so every listing reflects employers open to work authorization support.
Which cities in North Carolina have the most IT support technician sponsorship jobs?
The Research Triangle area, covering Raleigh, Durham, and Chapel Hill, consistently produces the highest volume of sponsored IT support roles due to its concentration of tech companies, universities, and healthcare systems. Charlotte is the second major hub, driven by its large financial services sector. Greensboro and Winston-Salem also see activity from logistics, manufacturing, and university employers, though at a lower volume than the Triangle or Charlotte.
Are there any North Carolina-specific considerations for IT support technician sponsorship?
North Carolina employers sponsoring H-1B workers must pay the Department of Labor's prevailing wage for the specific role and location, which is calculated at the county level and differs between, for example, Wake County in the Triangle versus rural counties. The state's large public university system, including NC State and UNC Chapel Hill, generates a pipeline of international graduates on OPT who are actively recruited by in-state employers familiar with the sponsorship process, which can work in candidates' favor.
What is the prevailing wage for sponsored it support technician jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.