IT Support Technician Visa Sponsorship Jobs in North Carolina
IT support technician visa sponsorship jobs in North Carolina are concentrated in the Research Triangle, Charlotte, and the Triad, where employers like Lenovo, Bank of America, and Duke University Health System maintain large IT infrastructure teams. State government agencies, financial institutions, and research universities collectively drive steady demand for sponsored technicians across the state.
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About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
BASIC QUALIFICATIONS
- Experience working with computer systems and troubleshooting
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, NC, Concord - 23.50 - 37.74 USD hourly
DESCRIPTION
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
BASIC QUALIFICATIONS
- Experience working with computer systems and troubleshooting
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, NC, Concord - 23.50 - 37.74 USD hourly
IT Support Technician Job Roles in North Carolina
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Search IT Support Technician Jobs in North CarolinaIT Support Technician Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for IT support technicians in North Carolina?
Employers with documented H-1B visa sponsorship histories for IT support roles in North Carolina include Lenovo's North American headquarters in Morrisville, Bank of America and Wells Fargo in Charlotte, Duke University and its health system in Durham, and state government technology agencies. Large managed service providers and federal contractors operating in the Research Triangle also appear in Department of Labor disclosure data as repeat sponsors for IT support positions.
Which visa types are most common for IT support technician roles in North Carolina?
The H-1B is the most commonly filed visa for IT support technicians in North Carolina, though approval depends on whether the specific role qualifies as a specialty occupation requiring a bachelor's degree in a directly related field. Some employers also use the TN visa for Canadian and Mexican nationals under USMCA. For entry-level roles, F-1 graduates on OPT or STEM OPT extension often fill positions while employers initiate H-1B sponsorship.
How to find it support technician visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse IT support technician roles in North Carolina without sifting through positions that don't offer sponsorship. You can narrow results by location, including the Research Triangle, Charlotte, and Greensboro, where sponsoring employers are most active. Migrate Mate's job board is built for international candidates, so every listing reflects employers open to work authorization support.
Which cities in North Carolina have the most IT support technician sponsorship jobs?
The Research Triangle area, covering Raleigh, Durham, and Chapel Hill, consistently produces the highest volume of sponsored IT support roles due to its concentration of tech companies, universities, and healthcare systems. Charlotte is the second major hub, driven by its large financial services sector. Greensboro and Winston-Salem also see activity from logistics, manufacturing, and university employers, though at a lower volume than the Triangle or Charlotte.
Are there any North Carolina-specific considerations for IT support technician sponsorship?
North Carolina employers sponsoring H-1B workers must pay the Department of Labor's prevailing wage for the specific role and location, which is calculated at the county level and differs between, for example, Wake County in the Triangle versus rural counties. The state's large public university system, including NC State and UNC Chapel Hill, generates a pipeline of international graduates on OPT who are actively recruited by in-state employers familiar with the sponsorship process, which can work in candidates' favor.
What is the prevailing wage for sponsored it support technician jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.