Service Tech Visa Sponsorship Jobs in Rhode Island
Service tech roles in Rhode Island span medical device maintenance, industrial equipment, and HVAC systems, with employers like Atrion, Textron, and Lifespan Health System driving demand. Providence and Warwick concentrate the most openings. International candidates with technical degrees and hands-on experience can find visa-sponsored positions across manufacturing and healthcare service sectors statewide.
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Get Access To All JobsLOCATION:
Lincoln, RI, US, 02865
Requisition ID: 18965
INTRODUCTION
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world-class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long-term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here.
Responsibilities
The Field Service Technician is responsible for maintaining and servicing IGT equipment at Twin River Casino (Bally's) in Lincoln, RI. Responds to routine calls in your assigned area of the gaming floor to help assist with bill and paper jams, guest disputes, player tracking equipment issues, and other activities as needed.
- Responsible for various troubleshooting and repair of multiple vendors gaming machines.
- Support Technical teams to install, remove, convert, perform preventive maintenance, and prepare games, set options and repair games in a field environment.
- Support various projects including expansions.
- Knowledge share with internal and external customers on new products.
- Document repair, preventive maintenance.
- Follow documentation, policies and procedures and perform tasks with minimal supervision.
- Resolve technical problems and perform program upgrades, and download set up.
- Troubleshoot with input and output tests.
- Test various devices.
- Test pay table, reel strip and bonus awards.
- Knowledge share with customers on basic game functionality.
- Maintain a positive image of IGT with co-workers and IGT’s customers.
QUALIFICATIONS
Education Required
- High School Diploma or equivalent required.
- Technical and customer service experience a plus.
Experience Required
- Entry level
Skills Required
- Must be computer literate
- Knowledge and experience with basic hand tools
- Ability, flexibility, and willingness to work varied shifts, overtime
- Must be able to lift 50 pounds and be able to walk a full 8.5-hour shift
- Ability to follow policies, procedures, and safety guidelines
- Strong interpersonal communication skills and customer service ability
KEYS TO SUCCESS
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $22/hr – $24/hr USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable.
Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.
LOCATION:
Lincoln, RI, US, 02865
Requisition ID: 18965
INTRODUCTION
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world-class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long-term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here.
Responsibilities
The Field Service Technician is responsible for maintaining and servicing IGT equipment at Twin River Casino (Bally's) in Lincoln, RI. Responds to routine calls in your assigned area of the gaming floor to help assist with bill and paper jams, guest disputes, player tracking equipment issues, and other activities as needed.
- Responsible for various troubleshooting and repair of multiple vendors gaming machines.
- Support Technical teams to install, remove, convert, perform preventive maintenance, and prepare games, set options and repair games in a field environment.
- Support various projects including expansions.
- Knowledge share with internal and external customers on new products.
- Document repair, preventive maintenance.
- Follow documentation, policies and procedures and perform tasks with minimal supervision.
- Resolve technical problems and perform program upgrades, and download set up.
- Troubleshoot with input and output tests.
- Test various devices.
- Test pay table, reel strip and bonus awards.
- Knowledge share with customers on basic game functionality.
- Maintain a positive image of IGT with co-workers and IGT’s customers.
QUALIFICATIONS
Education Required
- High School Diploma or equivalent required.
- Technical and customer service experience a plus.
Experience Required
- Entry level
Skills Required
- Must be computer literate
- Knowledge and experience with basic hand tools
- Ability, flexibility, and willingness to work varied shifts, overtime
- Must be able to lift 50 pounds and be able to walk a full 8.5-hour shift
- Ability to follow policies, procedures, and safety guidelines
- Strong interpersonal communication skills and customer service ability
KEYS TO SUCCESS
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $22/hr – $24/hr USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable.
Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.
Service Tech Job Roles in Rhode Island
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Search Service Tech Jobs in Rhode IslandService Tech Jobs in Rhode Island: Frequently Asked Questions
Which companies sponsor visas for service techs in Rhode Island?
Rhode Island employers with documented H-1B visa sponsorship histories in technical roles include Textron, which operates several manufacturing divisions in the state, along with healthcare networks such as Lifespan and Care New England that employ biomedical equipment technicians. Defense contractors and precision manufacturing firms in the Providence metro area also appear in Department of Labor disclosure data as sponsors for technically skilled workers.
Which visa types are most common for service tech roles in Rhode Island?
The H-1B is the most frequently used visa for service tech roles that require a bachelor's degree in engineering, electronics, or a closely related field. Roles in biomedical equipment servicing or industrial automation may qualify as specialty occupations. The TN visa is available to Canadian and Mexican nationals in certain engineering technician categories. O-1 visas are uncommon for this role category.
Which cities in Rhode Island have the most service tech sponsorship jobs?
Providence accounts for the largest share of service tech sponsorship activity in Rhode Island, given its concentration of hospitals, universities, and corporate headquarters. Warwick is a secondary hub, particularly for HVAC and facilities-related technical roles near T.F. Green Airport's commercial corridor. Woonsocket and Cranston also see activity tied to manufacturing and medical device service operations.
How to find service tech visa sponsorship jobs in Rhode Island?
Migrate Mate filters service tech jobs in Rhode Island specifically to roles where employers have indicated visa sponsorship availability, saving you the work of screening hundreds of unsponsored listings. Because Rhode Island's market is smaller than neighboring Massachusetts, sponsored openings appear less frequently, so setting up alerts on Migrate Mate for new service tech postings in the state helps ensure you don't miss positions when they do become available.
Are there state-specific considerations for service tech visa sponsorship in Rhode Island?
Rhode Island's small geographic size means many employers look regionwide, and candidates may need to be open to worksites across Providence, Kent, and Newport counties. The state has a strong medical device and defense manufacturing base influenced by proximity to Brown University and the University of Rhode Island engineering programs, which creates a pipeline that employers tap. Prevailing wage requirements still apply and are set by the Department of Labor based on local Rhode Island wage data.
What is the prevailing wage for sponsored service tech jobs in Rhode Island?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.