Customer Program Manager Visa Sponsorship Jobs in South Carolina

Inspire health. Serve with compassion. Be the difference.

Job Summary

Accountable for the collaborative integration, implementation, and optimization of the Prisma Health Supply Chain Operations strategy at the entity level. Responsible for departmental logistics operations including implementing standardized system-developed Supply Chain strategic plans and policies, overseeing functions (Distribution/Receiving/Materials Operations/Warehousing/Pars/Inventory), directing operations staff, managing local vendor relationships and serving as a champion and liaison to entity department personnel.

Responsible for working with key business and operational stakeholders; participating in, leading, and partnering with others on strategic integration efforts and programs; executing strategic plans around initiatives; ensuring a compliant, effective, and streamlined operational experience at the entity for business and patient constituent groups; and assisting entity efforts for system contract implementation, conversion and compliance efforts.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Assists in leading entity level Supply Chain operations structure which includes storage, inventory management/control, point of use/low unit of measure, and distribution operations.
• Supply Chain point of contact and liaison to entity department directors/managers, other clinicians and physicians, ensuring they are kept informed of Prisma Health Supply Chain contract and process improvement initiatives; champion and execute supply expense reduction efforts for the entity; provide active communication with entity leadership on new contracts and assists the entity leadership in bringing forward Supply Chain related needs and requirements to support their entity.
• Optimizes use of Enterprise Resource Planning (ERP) system and other Supply Chain automation tools that work to eliminate, simplify, centralize, and automate centralized work.
• Implements system wide standardized inventory control and cycle counting. Improves supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes.
• Ensures delivery systems such as Low Unit of Measure (LUM), Just in Time (JIT), and/or point of use are evaluated and implemented in a standardized manner.
• Assists in the implementation of contract and efficiency-related cost-saving initiatives. Implements standardized continuous process improvement strategies to include Six Sigma and Lean.
• Optimizes use of existing facilities and staffing to ensure appropriate product stocking levels and utilization.
• Develops policies and procedures related to inventory requirements in conjunction with leadership and Emergency preparedness leaders to meet required on hand inventory minimums and to meet requirements to support local disasters.
• Utilizes dashboard analytics to measure inventory levels, ensure key metrics of performance are measured, monitored and goals are achieved.
• Ensures compliance for Joint Commission Accreditation and other regulatory bodies for storage and delivery of supplies as well as recalled or suspended inventory products.
• Oversees equipment tracking for the facility, mailroom operations, and equipment.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• Job has direct and/or indirect supervision of team members that may include final budget authority, hire/termination authority, performance appraisal responsibility and disciplinary authority. The job will be considered a member of management staff at Prisma Health or affiliate and will have direct reports.

Minimum Requirements

• Education - Bachelor's degree in related field of study.
• Experience - Five (5) years of experience in Supply Chain, Business Management, or related field. Experience using metrics to drive decisions and working with external vendors. Supply chain experience in a hospital, multiple campus facility preferred.

In Lieu Of

In lieu of education and experience noted above, an equivalent combination of work/academic experience may be considered (i.e., 9 years of related experience OR Associate degree and seven years of related experience OR Master’s degree and three years of related work experience).

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Understanding of supply chain requirements in healthcare environments.
• Interpersonal skills. Ability to build and maintain strong, effective working relationships with a variety of internal and external stakeholders.
• Communication / facilitation skills. Critical thinking skills.
• Project management skills. Ability to establish and articulate strategic priorities and objectives.
• Attention to detail.
• Analytical skills.
• Business acumen.
• Customer satisfaction and service excellence skills.
• Planning and project management skills. Ability to organize multiple projects, schedules, demands, and to meet shifting priorities.
• Ability to solve complex problems effectively and manage multiple high priority deliverables.
• Ability to rapidly summarize information and present it to others.
• Ability to set challenging objectives and work against self-defined standards of excellence to continually improve personal performance.
• Ability to resolve conflicts through diplomatic facilitation, sound negotiation skills and consensus building techniques.
• Knowledge of ERP capabilities and proficiency with the MS Office suite of products.

Work Shift

Day (United States of America)

Location

Laurens County Medical Campus

Facility

1062 Laurens County Hospital

Department

10627350 Material Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.