Customer Program Manager Visa Sponsorship Jobs in Washington DC
Washington DC's customer program manager market is anchored by federal contractors, technology firms, and global associations concentrated across the District and nearby Northern Virginia corridors. Major employers including Booz Allen Hamilton, Leidos, and Salesforce have sponsored this role. Demand is driven by government-adjacent tech projects and enterprise software deployments requiring dedicated customer success leadership.
Find Customer Program Manager JobsOverview
Showing 5 of 65+ Customer Program Manager Jobs in Washington DC with Visa Sponsorship
See all 65+ Customer Program Manager Jobs in Washington DC with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Program Manager Jobs in Washington DC with Visa Sponsorship.
Get Access To All JobsSUMMARY: We are seeking a proactive and results-driven professional to support day-to-day program operations, staff management, and performance improvement for DHS-contracted services. In this role, you will help oversee program performance, strengthen operational processes, and drive continuous improvement initiatives to enhance efficiency and service delivery. You will play a key role in implementing effective business processes, supporting staff success, and ensuring exceptional customer service and positive performance outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide day-to-day operational support to staff and manage daily operations.
- Conduct cross-training and other events to promote relationship building between the various offices, divisions, and partnering agencies.
- Conduct file and computer audits, document results, and administer training and corrective action.
- Oversee caseload assignments.
- Serve as a liaison to partners, prospective employers, training programs, and the participants.
- Evaluate assigned employee performance, prepare performance appraisals, and recommend and document disciplinary action.
- Attend meetings, trainings, seminars, and workshops as directed.
- Provide other related duties as required and directed.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. All applicants must be able to work occasional weekend hours.
CORE COMPETENCIES
- Ability to professionally adjust to unforeseen circumstances or programmatic changes.
- Strong organizational and time management skills.
- Strong interpersonal and staff management skills.
- Must be resourceful and able to work independently as well as in a team setting.
- Excellent analytical, verbal and written communication skills.
EDUCATION and/or EXPERIENCE
- Bachelor's degree from an accredited US college or university in business, management, or related field.
- Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business.
- Demonstrated competencies in communication, strategic planning, problem solving, financial management, and team leadership.
- Experience working with adults in the workforce system and those disconnected from services.
- Knowledge of TANF customers and challenges.
OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, video conferencing (Teams) and Microsoft Office (Word, Excel, PowerPoint, and Outlook).
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
WORK ENVIRONMENT: The noise level in the work environment is usually moderate.
You will also have access to our comprehensive benefits package, which includes standard healthcare benefits, in addition to student loan repayment assistance, professional development funds, lifestyle wellness dollars, and so much more!
For more information, please visit the KRA website: Careers – Join KRA's Workforce Development Team.
SUMMARY: We are seeking a proactive and results-driven professional to support day-to-day program operations, staff management, and performance improvement for DHS-contracted services. In this role, you will help oversee program performance, strengthen operational processes, and drive continuous improvement initiatives to enhance efficiency and service delivery. You will play a key role in implementing effective business processes, supporting staff success, and ensuring exceptional customer service and positive performance outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide day-to-day operational support to staff and manage daily operations.
- Conduct cross-training and other events to promote relationship building between the various offices, divisions, and partnering agencies.
- Conduct file and computer audits, document results, and administer training and corrective action.
- Oversee caseload assignments.
- Serve as a liaison to partners, prospective employers, training programs, and the participants.
- Evaluate assigned employee performance, prepare performance appraisals, and recommend and document disciplinary action.
- Attend meetings, trainings, seminars, and workshops as directed.
- Provide other related duties as required and directed.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. All applicants must be able to work occasional weekend hours.
CORE COMPETENCIES
- Ability to professionally adjust to unforeseen circumstances or programmatic changes.
- Strong organizational and time management skills.
- Strong interpersonal and staff management skills.
- Must be resourceful and able to work independently as well as in a team setting.
- Excellent analytical, verbal and written communication skills.
EDUCATION and/or EXPERIENCE
- Bachelor's degree from an accredited US college or university in business, management, or related field.
- Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business.
- Demonstrated competencies in communication, strategic planning, problem solving, financial management, and team leadership.
- Experience working with adults in the workforce system and those disconnected from services.
- Knowledge of TANF customers and challenges.
OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, video conferencing (Teams) and Microsoft Office (Word, Excel, PowerPoint, and Outlook).
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
WORK ENVIRONMENT: The noise level in the work environment is usually moderate.
You will also have access to our comprehensive benefits package, which includes standard healthcare benefits, in addition to student loan repayment assistance, professional development funds, lifestyle wellness dollars, and so much more!
For more information, please visit the KRA website: Careers – Join KRA's Workforce Development Team.
Customer Program Manager Job Roles in Washington DC
See all 65+ Customer Program Manager Jobs in Washington DC
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Program Manager Jobs in Washington DCCustomer Program Manager Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for customer program managers in Washington DC?
Federal technology contractors and enterprise software companies are the most active sponsors in the DC area. Firms like Booz Allen Hamilton, Leidos, SAIC, and Salesforce have filed Labor Condition Applications for customer program manager roles. Large consulting firms such as Deloitte and Accenture, which maintain significant DC-area offices serving government clients, also sponsor this role with some regularity.
Which visa types are most common for customer program manager roles in Washington DC?
The H-1B visa is the most common visa for customer program manager roles in DC, provided the position requires a bachelor's degree in a specific field such as business, information systems, or a related discipline. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals may explore the TN visa under the management consultant category, depending on how the role is defined.
How to find customer program manager visa sponsorship jobs in Washington DC?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it practical to search for customer program manager roles in Washington DC without sorting through positions that don't support international candidates. Because federal contractors and tech firms in the DC area post regularly, checking Migrate Mate with location filters set to DC and Northern Virginia gives you the most relevant sponsorship-confirmed listings for this role.
Which areas in Washington DC have the most customer program manager sponsorship jobs?
Most sponsorship activity for customer program managers is concentrated in the District itself, particularly in the Foggy Bottom and downtown corridors where consulting firms and tech companies cluster. The Northern Virginia suburbs, including Tysons Corner, Reston, and Arlington, also generate significant hiring volume due to the density of federal contractors and SaaS companies with government contracts based there.
Are there any DC-specific considerations for customer program managers seeking visa sponsorship?
Many DC-area customer program manager roles involve work on or adjacent to federal government contracts, which can add security clearance considerations that affect hiring timelines for international candidates. Employers sponsoring H-1B visas must pay the Department of Labor prevailing wage for the role's occupational classification and geographic area, which in the DC metro tends to be higher than the national average given the region's cost of living and market rates.
What is the prevailing wage for sponsored customer program manager jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.