Customer Program Manager Visa Sponsorship Jobs in Rhode Island
Customer program manager roles in Rhode Island are concentrated in Providence, with employers like Atrion Networking, Lifespan Health System, and Textron Systems among the state's active hiring organizations. The state's mix of healthcare, defense, and technology sectors creates steady demand for program management professionals who coordinate client relationships at scale.
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Get Access To All JobsINTRODUCTION
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
We are seeking a Concur Expense & Insights Manager to lead the enterprise Concur Expense program by combining operational excellence, expense governance, and business insight generation. This role ensures an efficient, compliant, and user-friendly expense experience while leveraging expense data to identify trends, improve controls, support strategic decision-making, and drive continuous improvement.
This role is responsible for the end-to-end integrity of the travel and expense process, partnering with internal stakeholders and third-party support teams, and driving continuous improvements that strengthen compliance, enhance user experience, and improve operational efficiency.
The position partners closely with Procurement, Finance, HR, Compliance, IT, and business leaders to strengthen operations, enhance governance, and deliver actionable business insights—advancing the program from a primarily transactional model to a more structured, controlled, and scalable operation.
Key Responsibilities
1. Concur Expense Program Leadership
- Lead the day-to-day SAP Concur Expense program, including submission, audit, approval, reimbursement, and policy execution
- Serve as the primary point of contact for external support partners; oversee daily operations, including ticket management, escalations, and SLA performance
- Partner with stakeholders and third-party support teams to deliver an excellent colleague experience
- Develop SOPs, training materials, and user guidance
- Identify opportunities to simplify processes, address bottlenecks and recurring user challenges, and improve operational efficiency
2. Expense Governance & Business Insights
- Analyze expense data to identify trends, risks, compliance issues, and improvement opportunities
- Conduct research and translate findings into actionable recommendations
- Develop executive-ready reports, dashboards, and presentations
- Evaluate operational and financial impacts of policy or process changes
- Support sourcing initiatives with expense-related insights
- Enforce company Concur Expense policy through consistent, structured processes; review and resolve policy exceptions, noncompliant spend, and escalation cases
- Partner with leadership to address repeat exceptions or higher-risk behaviors, and recommend long-term solutions to recurring issues
3. Compliance & Continuous Improvement
- Strengthen governance through proactive monitoring and preventive controls
- Support the implementation of controls to reduce misuse and improve policy adherence
- Evaluate automation and AI opportunities, including AI-driven solutions for expense validation and anomaly detection, to improve efficiency and oversight
- Support modernization initiatives across the Concur Expense program, including enhanced reporting, monitoring, and new tools
- Partner with analytics teams to translate insights into actionable process and system improvements
4. Business Partnership
- Build partnerships across Procurement, Finance, HR, Compliance, IT, and business teams
- Act as a trusted, solution-oriented partner, providing clear and professional guidance to employees and business partners
- Improve the overall user experience by reducing friction in submission and resolution processes
- Translate business needs into process improvements and reporting solutions
- Support leadership with actionable insights and recommendations
Required Qualifications
- 5+ years of experience in Concur Expense, Finance, Procurement, or Business Operations
- Experience supporting SAP Concur or comparable expense platforms, with a proven understanding of travel expense policies, compliance frameworks, and internal controls
- Proven experience managing third-party vendors or offshore support teams
- Strong analytical, research, and problem-solving skills, including the ability to diagnose process or system issues and drive resolution
- Experience working with cross-functional stakeholders
- Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels
Preferred Qualifications
- SAP Concur administration experience, including configuring audit rules
- Experience with expense data analysis and governance
- Experience developing executive reporting
- Experience using AI or automation to improve business processes
- Exposure to process improvement or transformation initiatives, including support of large, complex enterprise environments
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
INTRODUCTION
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
We are seeking a Concur Expense & Insights Manager to lead the enterprise Concur Expense program by combining operational excellence, expense governance, and business insight generation. This role ensures an efficient, compliant, and user-friendly expense experience while leveraging expense data to identify trends, improve controls, support strategic decision-making, and drive continuous improvement.
This role is responsible for the end-to-end integrity of the travel and expense process, partnering with internal stakeholders and third-party support teams, and driving continuous improvements that strengthen compliance, enhance user experience, and improve operational efficiency.
The position partners closely with Procurement, Finance, HR, Compliance, IT, and business leaders to strengthen operations, enhance governance, and deliver actionable business insights—advancing the program from a primarily transactional model to a more structured, controlled, and scalable operation.
Key Responsibilities
1. Concur Expense Program Leadership
- Lead the day-to-day SAP Concur Expense program, including submission, audit, approval, reimbursement, and policy execution
- Serve as the primary point of contact for external support partners; oversee daily operations, including ticket management, escalations, and SLA performance
- Partner with stakeholders and third-party support teams to deliver an excellent colleague experience
- Develop SOPs, training materials, and user guidance
- Identify opportunities to simplify processes, address bottlenecks and recurring user challenges, and improve operational efficiency
2. Expense Governance & Business Insights
- Analyze expense data to identify trends, risks, compliance issues, and improvement opportunities
- Conduct research and translate findings into actionable recommendations
- Develop executive-ready reports, dashboards, and presentations
- Evaluate operational and financial impacts of policy or process changes
- Support sourcing initiatives with expense-related insights
- Enforce company Concur Expense policy through consistent, structured processes; review and resolve policy exceptions, noncompliant spend, and escalation cases
- Partner with leadership to address repeat exceptions or higher-risk behaviors, and recommend long-term solutions to recurring issues
3. Compliance & Continuous Improvement
- Strengthen governance through proactive monitoring and preventive controls
- Support the implementation of controls to reduce misuse and improve policy adherence
- Evaluate automation and AI opportunities, including AI-driven solutions for expense validation and anomaly detection, to improve efficiency and oversight
- Support modernization initiatives across the Concur Expense program, including enhanced reporting, monitoring, and new tools
- Partner with analytics teams to translate insights into actionable process and system improvements
4. Business Partnership
- Build partnerships across Procurement, Finance, HR, Compliance, IT, and business teams
- Act as a trusted, solution-oriented partner, providing clear and professional guidance to employees and business partners
- Improve the overall user experience by reducing friction in submission and resolution processes
- Translate business needs into process improvements and reporting solutions
- Support leadership with actionable insights and recommendations
Required Qualifications
- 5+ years of experience in Concur Expense, Finance, Procurement, or Business Operations
- Experience supporting SAP Concur or comparable expense platforms, with a proven understanding of travel expense policies, compliance frameworks, and internal controls
- Proven experience managing third-party vendors or offshore support teams
- Strong analytical, research, and problem-solving skills, including the ability to diagnose process or system issues and drive resolution
- Experience working with cross-functional stakeholders
- Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels
Preferred Qualifications
- SAP Concur administration experience, including configuring audit rules
- Experience with expense data analysis and governance
- Experience developing executive reporting
- Experience using AI or automation to improve business processes
- Exposure to process improvement or transformation initiatives, including support of large, complex enterprise environments
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Customer Program Manager Job Roles in Rhode Island
See all Customer Program Manager Jobs in Rhode Island
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Search Customer Program Manager Jobs in Rhode IslandCustomer Program Manager Jobs in Rhode Island: Frequently Asked Questions
Which companies sponsor visas for customer program managers in Rhode Island?
Rhode Island employers with documented H-1B visa sponsorship activity in program management include Textron Systems, Atrion Networking, and larger healthcare networks such as Lifespan and Care New England. Financial services firms in Providence, including Fidelity Investments and Amica Mutual, have also filed for program management roles. Sponsorship is not guaranteed and varies by role, headcount, and the employer's existing immigration infrastructure.
Which visa types are most common for customer program manager roles in Rhode Island?
The H-1B is the most common visa for customer program managers in Rhode Island, as the role typically requires a bachelor's degree in business, communications, or a related field, which satisfies the specialty occupation standard. Candidates already in the U.S. on OPT or STEM OPT may also find employers willing to support an H-1B petition. The TN visa is an option for Canadian and Mexican nationals where the role aligns with qualifying TN categories.
Which cities in Rhode Island have the most customer program manager sponsorship jobs?
Providence accounts for the large majority of customer program manager openings in Rhode Island, given its concentration of corporate headquarters, healthcare systems, and professional services firms. Warwick and Woonsocket also see activity, particularly from healthcare and insurance employers. For international candidates, focusing applications on Providence-based employers with established HR and legal teams generally increases the likelihood of finding structured sponsorship support.
How to find customer program manager visa sponsorship jobs in Rhode Island?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship, and it filters customer program manager roles in Rhode Island by sponsorship history. Rather than sifting through general postings, you can search directly for Rhode Island employers who have previously filed for program management positions. Creating a profile and setting up alerts helps you respond quickly when new sponsoring employers post openings in the state.
Are there state-specific considerations for customer program managers seeking sponsorship in Rhode Island?
Rhode Island's relatively small labor market means fewer total openings compared to neighboring Massachusetts, but competition for individual roles can be lower. Brown University, University of Rhode Island, and Providence College generate local talent pipelines, and employers familiar with OPT transitions from those institutions are more likely to have existing immigration processes in place. The state's strong healthcare and defense sectors favor candidates with experience managing complex client programs in regulated industries.
What is the prevailing wage for sponsored customer program manager jobs in Rhode Island?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.