Customer Program Manager Visa Sponsorship Jobs in Kentucky
Kentucky's customer program manager roles are concentrated in Louisville and Lexington, with major employers like Humana, Kindred Healthcare, and Tempur Sealy regularly hiring for client-facing program management positions. The state's healthcare, manufacturing, and logistics sectors drive consistent demand, making Kentucky a viable target for international professionals seeking visa sponsorship in this field.
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AWS Infrastructure Services is the backbone of Amazon's cloud computing operations, responsible for every aspect of AWS's global infrastructure — from design and planning to delivery and operations. Our team ensures millions of customers have uninterrupted access to AWS services by managing data centers worldwide, including all servers, storage systems, networks, and critical facility infrastructure. We tackle complex supply chain challenges at an unprecedented scale, optimizing thousands of variables to keep the cloud running smoothly. We're seeking innovative problem-solvers ready to help shape the future of global cloud infrastructure.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers — all within an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Cloud Logistics team is seeking an experienced Supply Chain professional to join our Florence, KY location. In this role, you'll take ownership of transportation operations for one of the world's fastest-growing industries, driving continuous improvement and leading day-to-day operational execution with limited oversight. This is a hands-on operations role where no two days look the same — you'll regularly navigate ambiguous situations, make sound judgment calls, and find practical solutions without always having a defined playbook to follow.
The ideal candidate is a self-starter who thrives in a fast-paced, ever-changing environment. You operate with autonomy, own your segment of the business end-to-end, and know when to escalate versus when to act. You're comfortable working through uncertainty, building structure where it doesn't exist, and keeping operations running smoothly even when the path forward isn't always clear.
This role is a great fit if you:
- Take full ownership of a transportation mode or customer-focused subset within the region, including SOP creation and process documentation
- Thrive on leading and participating in cross-functional improvement projects
- Drive automation and process simplification initiatives independently
- Mentor peers and serve as a point of escalation and support for team members
- Communicate performance insights clearly through regular business reviews with Logistics Service Providers and senior leadership
- Are energized by ambiguity and can prioritize effectively when problems and solutions aren't yet well-defined
Key job responsibilities
- Own and manage day-to-day transportation operations for an assigned segment, including SOP development and ongoing process improvement
- Navigate ambiguous operational situations with sound judgment, escalating risks and roadblocks proactively while providing recommended solutions
- Lead root cause analysis and implement corrective actions to eliminate recurring transportation defects and inefficiencies
- Own performance metrics and dashboards; present findings in regular business reviews with Logistics Service Providers and senior leadership
- Program manage standard customer requirements and operational initiatives, maintaining a consistent focus on best-in-class service
- Identify and act on process improvement opportunities to optimize overall operational effectiveness and achieve performance targets
- Collaborate across Supply Chain teams to develop and implement standardized solutions with limited oversight
- Mentor and peer coach team members; serve as a point of escalation and support for newly hired employees
- Actively engage in hiring activities and contribute to document reviews with senior leadership audiences
- Develop and maintain effective communication with Business Partners and external stakeholders
About the team
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 4+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
- 3+ years of vendor management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, KY, Florence
Salary: 85,800.00 - 128,600.00 USD annually
DESCRIPTION
AWS Infrastructure Services is the backbone of Amazon's cloud computing operations, responsible for every aspect of AWS's global infrastructure — from design and planning to delivery and operations. Our team ensures millions of customers have uninterrupted access to AWS services by managing data centers worldwide, including all servers, storage systems, networks, and critical facility infrastructure. We tackle complex supply chain challenges at an unprecedented scale, optimizing thousands of variables to keep the cloud running smoothly. We're seeking innovative problem-solvers ready to help shape the future of global cloud infrastructure.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers — all within an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Cloud Logistics team is seeking an experienced Supply Chain professional to join our Florence, KY location. In this role, you'll take ownership of transportation operations for one of the world's fastest-growing industries, driving continuous improvement and leading day-to-day operational execution with limited oversight. This is a hands-on operations role where no two days look the same — you'll regularly navigate ambiguous situations, make sound judgment calls, and find practical solutions without always having a defined playbook to follow.
The ideal candidate is a self-starter who thrives in a fast-paced, ever-changing environment. You operate with autonomy, own your segment of the business end-to-end, and know when to escalate versus when to act. You're comfortable working through uncertainty, building structure where it doesn't exist, and keeping operations running smoothly even when the path forward isn't always clear.
This role is a great fit if you:
- Take full ownership of a transportation mode or customer-focused subset within the region, including SOP creation and process documentation
- Thrive on leading and participating in cross-functional improvement projects
- Drive automation and process simplification initiatives independently
- Mentor peers and serve as a point of escalation and support for team members
- Communicate performance insights clearly through regular business reviews with Logistics Service Providers and senior leadership
- Are energized by ambiguity and can prioritize effectively when problems and solutions aren't yet well-defined
Key job responsibilities
- Own and manage day-to-day transportation operations for an assigned segment, including SOP development and ongoing process improvement
- Navigate ambiguous operational situations with sound judgment, escalating risks and roadblocks proactively while providing recommended solutions
- Lead root cause analysis and implement corrective actions to eliminate recurring transportation defects and inefficiencies
- Own performance metrics and dashboards; present findings in regular business reviews with Logistics Service Providers and senior leadership
- Program manage standard customer requirements and operational initiatives, maintaining a consistent focus on best-in-class service
- Identify and act on process improvement opportunities to optimize overall operational effectiveness and achieve performance targets
- Collaborate across Supply Chain teams to develop and implement standardized solutions with limited oversight
- Mentor and peer coach team members; serve as a point of escalation and support for newly hired employees
- Actively engage in hiring activities and contribute to document reviews with senior leadership audiences
- Develop and maintain effective communication with Business Partners and external stakeholders
About the team
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 4+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
- 3+ years of vendor management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, KY, Florence
Salary: 85,800.00 - 128,600.00 USD annually
Customer Program Manager Job Roles in Kentucky
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Search Customer Program Manager Jobs in KentuckyCustomer Program Manager Jobs in Kentucky: Frequently Asked Questions
Which companies sponsor visas for customer program managers in Kentucky?
Louisville-based employers lead sponsorship activity for customer program manager roles in Kentucky. Humana, one of the largest health insurance companies in the U.S., has a strong track record of H-1B visa sponsorship for program management positions. Other notable sponsors include Kindred Healthcare, Tempur Sealy International, and logistics firms operating in the Louisville metro. Manufacturing companies in the Lexington area also sponsor for client-facing program roles periodically.
Which visa types are most common for customer program manager roles in Kentucky?
The H-1B is the most common visa category for customer program manager positions in Kentucky, as the role typically requires a bachelor's degree in business, communications, or a related field, meeting the specialty occupation standard. L-1B visas are an option for intracompany transferees moving into a program management role from an overseas office. TN visas are available to Canadian and Mexican nationals whose qualifications align with applicable USMCA professional categories.
Which cities in Kentucky have the most customer program manager sponsorship jobs?
Louisville accounts for the majority of customer program manager sponsorship activity in Kentucky, driven by its concentration of healthcare, logistics, and corporate headquarters. Lexington is the secondary market, with demand coming from manufacturing, technology services, and the University of Kentucky's affiliated research and commercial partnerships. Smaller markets like Bowling Green occasionally have openings tied to automotive manufacturing supply chain management.
How to find customer program manager visa sponsorship jobs in Kentucky?
Migrate Mate is built specifically for international professionals seeking visa sponsorship, making it a practical starting point for customer program manager roles in Kentucky. You can filter by state and role to see employers actively open to sponsoring. Because Kentucky's sponsorship activity is concentrated in Louisville's healthcare and logistics sectors, focusing your search on those industries within Migrate Mate will return the most relevant results for this specific role.
What should international professionals know about customer program manager roles and visa sponsorship in Kentucky?
Kentucky employers sponsoring H-1B visas for customer program managers must meet the Department of Labor's prevailing wage requirements for the Louisville or Lexington metropolitan statistical areas, which differ from national benchmarks. The state has a smaller H-1B sponsorship volume than major hubs like New York or California, so competition among applicants is lower, but the total number of openings is also more limited. A degree closely aligned with the specific program management function strengthens a sponsorship petition considerably.
What is the prevailing wage for sponsored customer program manager jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.