Customer Program Manager Visa Sponsorship Jobs in New Mexico
Customer program manager roles in New Mexico are concentrated around Albuquerque, where technology and defense contractors such as Sandia National Laboratories and science-driven enterprises attract international talent. Organizations here regularly manage complex client portfolios requiring skilled program managers, and some pursue H-1B or TN sponsorship for qualified international candidates with relevant degrees and enterprise experience.
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Interviews are anticipated to be conducted within two weeks of closing date.
The Wildlife Management Division is responsible for providing long-term, sustainable management of New Mexico's game species. Within the Wildlife Management Division, the private land programs work with landowners to address concerns they have with wildlife on private deeded land.
Our Mission
It is the mission of New Mexico's Game and Fish Department: To conserve, regulate, propagate and protect the wildlife and fish within the state of New Mexico using a flexible management system that ensures sustainable use for public food supply, recreation and safety; and to provide for off-highway motor vehicle recreation that recognizes cultural, historic, and resource values while ensuring public safety.
Why does the job exist?
This position supervises the Department's Private Land Programs within the Wildlife Management Division. These programs include the Elk Private Land Use System (EPLUS) and Open Gate programs. The EPLUS (19.30.5 NMAC) program recognizes the contributions of private land and landowners to the management of elk and issues hunting permits to qualifying landowners. The Open Gate (OG) program (19.34.7 NMAC) works with private landowners to gain public hunting, fishing or trapping access to private land or improve access to public land.
How does it get done?
Oversee the Department's EPLUS and OG Programs:
1) Become familiar with the EPLUS and OG programs and the rules and policies that govern them.
2) Work with the coordinators of each program to ensure annual agreements, authorization statements, and other program documents are being sent out and processed in a timely manner and that program deadlines are met.
3) Establish and maintain policy and procedural consistency across regions for all programs.
4) Ensure each program is operating within the sideboards established by Department rules and policies.
5) Work with program coordinators to ensure there is good communication with Area offices regarding private land programs, ongoing and new projects.
6) Work with program coordinators to ensure there is good communication with the appropriate species biologist(s) and that each person is aware of changes that may affect the implementation or administration of their corresponding programs.
7) Work with EPLUS and OG program coordinators to identify ways each program could be improved. Work through direct supervisor and appropriate supervisory chains to implement changes that have been approved through proper Department procedures.
8) Review EPLUS and OG contracts, annual agreements, authorization statements and other program documents for accuracy.
9) Work with the OG program coordinator to develop a strategic plan to identify high priority areas of interest to pursue additional access opportunities.
10) Work with the OG program coordinator and other Department staff to ensure financial procedures are followed and payments to participants happen in a timely manner.
Administration and Customer Service:
1) Develop a strong understanding of what can and cannot be accomplished through Department programs.
2) Communicate regularly with supervised staff. Work through supervisory chain to ensure they have the tools necessary to do their jobs. Ensure they are completing tasks in a timely manner and are producing good quality work.
3) Develop an understanding of other department programs so customers can be directed to other programs that may be of assistance.
4) Submit all required reports, receipts, or other documents in a timely manner.
5) Keep all equipment clean and in good working order. Conduct regularly scheduled maintenance (e.g., oil changes) in a timely manner.
6) Communicate effectively within your chain of command. When working with other divisions, be sure to adhere to the proper chain of command and follow proper protocols.
7) Communication - Always maintaining the highest level of professionalism when communicating (written or verbal) with both external and internal customers. Providing landowners, staff from other agencies, and any other external customers with the best possible customer service is expected. Professionally written reports, memos and e-mails, are expected. Establishing and maintaining regular contact with immediate supervisor, Private Land Specialists, Area staff, Field Operations staff, and WMD staff (as appropriate) is expected. Constantly evaluating the lines of communication for all customers, while identifying and correcting any communication problems is expected. Notifying immediate supervisor of issues, concerns, and problems or issues that may develop into problems down the road is expected.
8) Provide customer service and answer phone calls related to hunting and fishing regulations.
9) Other duties may include: Assisting with field surveys to determine animal populations and herd composition. Assisting with animal trap and transplant operations. Assisting with field check stations. Assisting with population management hunts. Serving as backup for managers of the other private land programs including EPLUS and OG.
Oversee the Department's Private Land Management Program:
1) Develop an outreach program and educational materials to promote the private land program. As appropriate, work with the IandE division to develop and produce these materials. Attend landowner workshops, conferences and other meetings to promote the program.
2) Work through established department programs to assist landowners interested in learning how their property could be improved for the benefit of wildlife. Be familiar with programs offered through other agencies that may be able to assist landowners conduct or implement these projects.
3) In conjunction with the Private Land Specialist Supervisor, private land program staff or other WMD staff members (as appropriate), conduct field reviews of properties and assist these landowners to develop a conservation management plan that will help them reach their management goals and (if applicable) enhance their ability to participate in private land programs.
4) Work through direct supervisor and any appropriate chains of command to request help of the Department's PLS or other Department staff as needed to complete projects.
Who are the customers?
Landowners throughout the state of New Mexico. Other Department of Game and Fish staff, including biologists, district officers and administrators. Cooperating staff from other state or federal agencies.
Ideal Candidate
Landowners throughout the state of New Mexico. Other Department of Game and Fish staff, including biologists, district officers and administrators. Cooperating staff from other state or federal agencies.
Minimum Qualification
Bachelor's Degree in a relevant field of study from an accredited college or university and five (5) years of professional level experience operating within parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling nine (9) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.
Employment Requirements
Pre-employment background investigation is required and is conditional pending results. Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Working Conditions
This job requires both office work and field work. Office work - normal indoor environment with continuous sitting, significant amounts of time using a computer and talking on the phone. Some standing at fax and copy machines, lifting of moderately heavy items (10-40 lb.), such as boxes of paper, envelopes and annually prepared documents. Field work - normal outdoor environment including exposure to sun, wind, rain, snow and biting insects. Must be capable of walking or hiking in rough, sometimes mountainous terrain. Must be able to operate a 4x4 vehicle, operate an off-highway vehicle and pull trailers loaded with equipment and supplies. The ability to use power tools is required. The ability to lift and carry heavy objects (up to 80 pounds and sometimes more) such as fencing materials is required. Occasional out of office travel is required. Occasional overnight travel is required. Occasional weekend and/or evening work is required. The ability to work outside in inclement weather (hot, cold, rain, snow, etc.) is occasionally required.
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Robert Osborn. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
The Wildlife Management Division is responsible for providing long-term, sustainable management of New Mexico's game species. Within the Wildlife Management Division, the private land programs work with landowners to address concerns they have with wildlife on private deeded land.
Our Mission
It is the mission of New Mexico's Game and Fish Department: To conserve, regulate, propagate and protect the wildlife and fish within the state of New Mexico using a flexible management system that ensures sustainable use for public food supply, recreation and safety; and to provide for off-highway motor vehicle recreation that recognizes cultural, historic, and resource values while ensuring public safety.
Why does the job exist?
This position supervises the Department's Private Land Programs within the Wildlife Management Division. These programs include the Elk Private Land Use System (EPLUS) and Open Gate programs. The EPLUS (19.30.5 NMAC) program recognizes the contributions of private land and landowners to the management of elk and issues hunting permits to qualifying landowners. The Open Gate (OG) program (19.34.7 NMAC) works with private landowners to gain public hunting, fishing or trapping access to private land or improve access to public land.
How does it get done?
Oversee the Department's EPLUS and OG Programs:
1) Become familiar with the EPLUS and OG programs and the rules and policies that govern them.
2) Work with the coordinators of each program to ensure annual agreements, authorization statements, and other program documents are being sent out and processed in a timely manner and that program deadlines are met.
3) Establish and maintain policy and procedural consistency across regions for all programs.
4) Ensure each program is operating within the sideboards established by Department rules and policies.
5) Work with program coordinators to ensure there is good communication with Area offices regarding private land programs, ongoing and new projects.
6) Work with program coordinators to ensure there is good communication with the appropriate species biologist(s) and that each person is aware of changes that may affect the implementation or administration of their corresponding programs.
7) Work with EPLUS and OG program coordinators to identify ways each program could be improved. Work through direct supervisor and appropriate supervisory chains to implement changes that have been approved through proper Department procedures.
8) Review EPLUS and OG contracts, annual agreements, authorization statements and other program documents for accuracy.
9) Work with the OG program coordinator to develop a strategic plan to identify high priority areas of interest to pursue additional access opportunities.
10) Work with the OG program coordinator and other Department staff to ensure financial procedures are followed and payments to participants happen in a timely manner.
Administration and Customer Service:
1) Develop a strong understanding of what can and cannot be accomplished through Department programs.
2) Communicate regularly with supervised staff. Work through supervisory chain to ensure they have the tools necessary to do their jobs. Ensure they are completing tasks in a timely manner and are producing good quality work.
3) Develop an understanding of other department programs so customers can be directed to other programs that may be of assistance.
4) Submit all required reports, receipts, or other documents in a timely manner.
5) Keep all equipment clean and in good working order. Conduct regularly scheduled maintenance (e.g., oil changes) in a timely manner.
6) Communicate effectively within your chain of command. When working with other divisions, be sure to adhere to the proper chain of command and follow proper protocols.
7) Communication - Always maintaining the highest level of professionalism when communicating (written or verbal) with both external and internal customers. Providing landowners, staff from other agencies, and any other external customers with the best possible customer service is expected. Professionally written reports, memos and e-mails, are expected. Establishing and maintaining regular contact with immediate supervisor, Private Land Specialists, Area staff, Field Operations staff, and WMD staff (as appropriate) is expected. Constantly evaluating the lines of communication for all customers, while identifying and correcting any communication problems is expected. Notifying immediate supervisor of issues, concerns, and problems or issues that may develop into problems down the road is expected.
8) Provide customer service and answer phone calls related to hunting and fishing regulations.
9) Other duties may include: Assisting with field surveys to determine animal populations and herd composition. Assisting with animal trap and transplant operations. Assisting with field check stations. Assisting with population management hunts. Serving as backup for managers of the other private land programs including EPLUS and OG.
Oversee the Department's Private Land Management Program:
1) Develop an outreach program and educational materials to promote the private land program. As appropriate, work with the IandE division to develop and produce these materials. Attend landowner workshops, conferences and other meetings to promote the program.
2) Work through established department programs to assist landowners interested in learning how their property could be improved for the benefit of wildlife. Be familiar with programs offered through other agencies that may be able to assist landowners conduct or implement these projects.
3) In conjunction with the Private Land Specialist Supervisor, private land program staff or other WMD staff members (as appropriate), conduct field reviews of properties and assist these landowners to develop a conservation management plan that will help them reach their management goals and (if applicable) enhance their ability to participate in private land programs.
4) Work through direct supervisor and any appropriate chains of command to request help of the Department's PLS or other Department staff as needed to complete projects.
Who are the customers?
Landowners throughout the state of New Mexico. Other Department of Game and Fish staff, including biologists, district officers and administrators. Cooperating staff from other state or federal agencies.
Ideal Candidate
Landowners throughout the state of New Mexico. Other Department of Game and Fish staff, including biologists, district officers and administrators. Cooperating staff from other state or federal agencies.
Minimum Qualification
Bachelor's Degree in a relevant field of study from an accredited college or university and five (5) years of professional level experience operating within parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling nine (9) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.
Employment Requirements
Pre-employment background investigation is required and is conditional pending results. Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Working Conditions
This job requires both office work and field work. Office work - normal indoor environment with continuous sitting, significant amounts of time using a computer and talking on the phone. Some standing at fax and copy machines, lifting of moderately heavy items (10-40 lb.), such as boxes of paper, envelopes and annually prepared documents. Field work - normal outdoor environment including exposure to sun, wind, rain, snow and biting insects. Must be capable of walking or hiking in rough, sometimes mountainous terrain. Must be able to operate a 4x4 vehicle, operate an off-highway vehicle and pull trailers loaded with equipment and supplies. The ability to use power tools is required. The ability to lift and carry heavy objects (up to 80 pounds and sometimes more) such as fencing materials is required. Occasional out of office travel is required. Occasional overnight travel is required. Occasional weekend and/or evening work is required. The ability to work outside in inclement weather (hot, cold, rain, snow, etc.) is occasionally required.
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Robert Osborn. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
Customer Program Manager Job Roles in New Mexico
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Search Customer Program Manager Jobs in New MexicoCustomer Program Manager Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for customer program managers in New Mexico?
Sandia National Laboratories in Albuquerque is among the most prominent employers in New Mexico with a history of sponsoring skilled professionals. Technology service firms, government contractors, and healthcare management organizations in the Albuquerque metro also appear in sponsorship records. Smaller SaaS or cloud technology companies based in New Mexico occasionally sponsor customer program managers when candidates bring specialized enterprise or federal client management experience.
Which visa types are most common for customer program manager roles in New Mexico?
The H-1B is the most frequently used visa category for customer program manager positions, as the role typically requires a bachelor's degree in business, computer science, or a related field, qualifying it as a specialty occupation. Canadian and Mexican nationals may also qualify under the TN visa category in management or business analyst capacities. Australian citizens holding an E-3 visa are another group that employers in New Mexico can sponsor for this type of role.
Which cities in New Mexico have the most customer program manager sponsorship jobs?
Albuquerque accounts for the large majority of customer program manager sponsorship opportunities in New Mexico, given its concentration of technology companies, federal research institutions, and defense contractors. Santa Fe has a smaller but active professional services sector. Rio Rancho, adjacent to Albuquerque, hosts several manufacturing and technology operations that occasionally carry program management roles open to sponsored candidates.
How to find customer program manager visa sponsorship jobs in New Mexico?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to identify customer program manager openings in New Mexico without sorting through roles that do not offer sponsorship. You can search by role title and state to surface active listings from employers already willing to sponsor. This saves significant time compared to reviewing general job postings where sponsorship availability is rarely stated upfront.
Are there any state-specific considerations for customer program managers pursuing visa sponsorship in New Mexico?
New Mexico's economy is heavily shaped by federal research, defense, and energy sectors, so customer program managers with experience managing government or enterprise accounts tend to be most competitive here. Employers sponsoring through the H-1B must pay the Department of Labor prevailing wage for the role and location, which is determined by the Albuquerque or relevant metropolitan wage data. Candidates with a degree in a field directly tied to the program management function strengthen their specialty occupation case considerably.
What is the prevailing wage for sponsored customer program manager jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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