Customer Program Manager Visa Sponsorship Jobs in New Mexico
Customer program manager roles in New Mexico are concentrated around Albuquerque, where technology and defense contractors such as Sandia National Laboratories and science-driven enterprises attract international talent. Organizations here regularly manage complex client portfolios requiring skilled program managers, and some pursue H-1B visa or TN visa sponsorship for qualified international candidates with relevant degrees and enterprise experience.
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Mgr, Facility Operations
Requisition ID req37610
Working Title Mgr, Facility Operations
Position Grade 13
Position Summary
PLEASE NOTE: This position is for the UNM Gallup Branch, located in Gallup, NM, approximately 138 miles west of Albuquerque, NM.
The University of New Mexico Gallup Branch Facilities Management Department is seeking a well-rounded, self-motivated individual for the position of Manager of Facility Operations. The selected candidate will manage and oversee all aspects of the Facilities Management Department operations and services. Oversees the supervision of a talented team engaged in activities associated with the operations, maintenance, and housekeeping, guides their development through hiring, training, and performance evaluations. Plans, oversees, and coordinates the implementation of construction and capital improvement projects, and directly participates in overall facilities planning.
Duties and Responsibilities:
- Provides technical leadership for the Facilities Management Department activities and programs, to include maintenance and construction, facilities management, custodial services, and grounds.
- Oversees all facets of the daily operations of the organizational unit, ensuring compliance with the University, state, and federal laws, policies, and regulations.
- Works with the University's Facilities Planning department to oversee the planning, coordination, and implementation of major capital improvement projects for the facility.
- Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
- Oversees the activities of external and/or internal contract personnel; monitors and inspects work to ensure adherence to contract specifications and industry standards.
- Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.
- Develops and implements systems and processes to establish and maintain records for the operating unit.
- Evaluates preventive maintenance programs; modifies programs to increase efficiency and effectiveness.
- Develops, implements, and administers a large, multifaceted operating budget, to include salaries and benefits, utilities, and supplies.
- Establishes and maintains appropriate customer services procedures and standards; interfaces with customers and resolves problems and conflicts as necessary.
- Remains available to the component on a 24-hour, 7-day on-call basis as principal respondent to physical plant emergencies and off-standard situations, as required.
- Oversees the development and implementation of physical security, safety, and disaster recovery programs, procedures, and operations for the facility.
- Consults and interacts with Facilities Planning, Physical Plant Department, Purchasing Department, and external consultants as appropriate regarding facilities modification/repair options, strategies, and cost; develops project specifications and prepares bid documentation.
- Performs miscellaneous job-related duties as assigned.
See the Position Description for additional information.
Conditions of Employment
- Possession of a valid New Mexico driver's license is a requirement for this job.
Minimum Qualifications
High school diploma or GED; at least 10 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
- Project management and planning skills.
- Ability to respond as needed on a 24/7 basis.
- Skill in organizing resources and establishing priorities.
- Knowledge and integrated understanding of the physical plant and facilities services operations of a large, complex institutional facility.
- Knowledge of all federal, state, and local codes and ordinances pertinent to facilities planning, design, construction, and maintenance.
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
- Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
- Ability to develop and implement facility safety, security, and disaster recovery programs and procedures.
Additional Requirements
Campus Gallup
Department Gallup Branch
Employment Type Staff
Staff Type Regular - Full-Time
Status Exempt
Pay Monthly: $4,277.87 - $6,009.47
Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.
ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 8/27/2026
Eligible for Hiring Incentive
Eligible for Remote Work No
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
A complete application consists of:
1.) a completed UNM Jobs online application;
2.) a cover letter specifically addressing why you would be the best candidate for the position description;
3.) an updated resume; and
4.) three (3) references that includes the names and contact information. Each of these items MUST be uploaded for applicant consideration. When submitting your application materials, please ensure all attachments are provided in PDF format for optimal viewing and processing.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
Customer Program Manager Job Roles in New Mexico
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Search Customer Program Manager Jobs in New MexicoCustomer Program Manager Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for customer program managers in New Mexico?
Sandia National Laboratories in Albuquerque is among the most prominent employers in New Mexico with a history of sponsoring skilled professionals. Technology service firms, government contractors, and healthcare management organizations in the Albuquerque metro also appear in sponsorship records. Smaller SaaS or cloud technology companies based in New Mexico occasionally sponsor customer program managers when candidates bring specialized enterprise or federal client management experience.
Which visa types are most common for customer program manager roles in New Mexico?
The H-1B is the most frequently used visa category for customer program manager positions, as the role typically requires a bachelor's degree in business, computer science, or a related field, qualifying it as a specialty occupation. Canadian and Mexican nationals may also qualify under the TN visa category in management or business analyst capacities. Australian citizens holding an E-3 visa are another group that employers in New Mexico can sponsor for this type of role.
Which cities in New Mexico have the most customer program manager sponsorship jobs?
Albuquerque accounts for the large majority of customer program manager sponsorship opportunities in New Mexico, given its concentration of technology companies, federal research institutions, and defense contractors. Santa Fe has a smaller but active professional services sector. Rio Rancho, adjacent to Albuquerque, hosts several manufacturing and technology operations that occasionally carry program management roles open to sponsored candidates.
How to find customer program manager visa sponsorship jobs in New Mexico?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to identify customer program manager openings in New Mexico without sorting through roles that do not offer sponsorship. You can search by role title and state to surface active listings from employers already willing to sponsor. This saves significant time compared to reviewing general job postings where sponsorship availability is rarely stated upfront.
Are there any state-specific considerations for customer program managers pursuing visa sponsorship in New Mexico?
New Mexico's economy is heavily shaped by federal research, defense, and energy sectors, so customer program managers with experience managing government or enterprise accounts tend to be most competitive here. Employers sponsoring through the H-1B must pay the Department of Labor prevailing wage for the role and location, which is determined by the Albuquerque or relevant metropolitan wage data. Candidates with a degree in a field directly tied to the program management function strengthen their specialty occupation case considerably.
What is the prevailing wage for sponsored customer program manager jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.