Customer Program Manager Visa Sponsorship Jobs in Maine
Customer program manager roles in Maine are concentrated among healthcare systems like MaineHealth and technology-adjacent firms in Portland and Augusta. Employers in Maine's growing professional services sector have sponsored work visas for program management talent, with Portland emerging as the state's primary hub for customer-facing operations roles.
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Job no: 493106
Work type: Staff Full Time - Full Year
Location: Lewiston, ME
Categories: Other Departments: Admission & Student Financial Services
Title: Slate CRM & Enrollment Systems Manager
Position Purpose:
Slate CRM & Enrollment Systems Manager will oversee the vision, development, and optimization of our Customer Relations Management (CRM) system (Technolutions Slate) to drive enrollment success. The Manager will lead CRM initiatives that enable data-driven decision making, streamline processes, and foster collaboration across departments. Additionally, the role creates the CRM architecture used to design and maintain automated workflows for application review, decision release, enrollment data synchronization, and essential operations projects, ensuring the CRM supports seamless pathways from initial inquiry through enrollment and beyond.
Job Duties:
Slate Captain:
- Directs the technical and operational infrastructure of the admissions process, ensuring seamless functionality of Slate CRM to support recruitment, application processing, and enrollment goals.
- Maintains applicant and admitted student portals, and oversees Slate Working Group to identify opportunities to further leverage the use of technology to meet institutional enrollment goals.
- Enforces and revises the data system to ensure it is properly structured, maintainable, and conforming to best practices.
- Designs and maintains automated workflows for application review, leveraging emerging Slate AI features such as system prompts, chatbots, and potential Slate agent implementations.
- Manages communications and event capabilities along with routine system maintenance, while documenting CRM procedures and procedural changes in an up-to-date manual for staff and partners.
- Troubleshoots technical issues and implements automation to enhance efficiency within the department.
- Supervises and supports an Admission Data Analyst who manages the tactical aspects of all data analysis and reporting projects.
- Remains current with Slate’s latest features, best practices, and recommended configuration standards.
- Identifies opportunities to streamline manual processes and replace them with sustainable system-driven solutions; oversee annual cycle preparation, including rule updates, portal updates, campaign refreshes, and system clean-up.
Training and Support:
- Designs and delivers comprehensive training programs for Admission staff and cross-departmental users.
- Acts as the primary liaison between the Admission office, campus partners, and external consultants on overall Slate systems-related issues.
- Responsible for onboarding new users through personalized sessions, developing user guides, and hosting workshops to enhance proficiency in Slate’s features.
- Serves on Bates Admission Senior Leadership Team to strategize with and advise the VP/Dean and Director of Admission on the general direction of the office.
- Coordinates and aligns CRM usage and workflows across Admission, Student Financial Services, Advancement, and Information & Library Services functions.
- Leads CRM-related process improvement, data reconciliation, and ensures consistent implementation of policies impacting student data.
- Works with the Systems Development and Integration department liaison in ILS to test and maintain communication between Slate, Banner, Argos, and Axiom.
- Attends Banner User Group and Data Governance Committee meetings and participates in professional associations and listservs to utilize community support from other institutions relative to new and innovative uses and best practices for each platform.
Minimum Qualifications:
Education
Bachelor's degree required.
Experience
- 5-7 years of progressive leadership and managerial experience in admissions operations, enrollment management, or higher education recruitment are required.
- Minimum of 3-5 years of experience using Slate to build applications, forms, queries, and workflows, including the use of Deliver, Inbox, and Scheduler modules.
- Experience in project management and coordinating organizational communications across a variety of stakeholders.
Skills and Knowledge
- Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
- Advanced knowledge of development, best practices, and design options in Slate, including the ability to build and maintain sophisticated Slate Portals.
- Expertise in current and emerging policies, practices, and technologies related to admissions operations and enrollment systems.
- Ability to analyze system data to identify barriers in the enrollment pipeline and provide actionable insights to leadership.
- Familiarity with data governance, FERPA, accessibility standards, and industry best practices for data security.
- Ability to manage multiple projects in a deadline-oriented environment; highly organized, flexible, and rigorous attention to detail.
- Strong interpersonal skills with the ability to develop and maintain collegial relationships. Must approach work with a collaborative spirit and nimbleness.
- Familiarity with integration processes between Slate and Banner via Axiom, including data imports, exports, and troubleshooting sync issues.
- Self-motivated systems leader who engages with the Slate community and takes initiative in identifying and implementing improvements to strengthen system performance.
Benefits:
Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 13 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug and smoke-free workplace.
Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.
About Bates:
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
Advertised: 14 Apr 2026
Applications Close:

Job no: 493106
Work type: Staff Full Time - Full Year
Location: Lewiston, ME
Categories: Other Departments: Admission & Student Financial Services
Title: Slate CRM & Enrollment Systems Manager
Position Purpose:
Slate CRM & Enrollment Systems Manager will oversee the vision, development, and optimization of our Customer Relations Management (CRM) system (Technolutions Slate) to drive enrollment success. The Manager will lead CRM initiatives that enable data-driven decision making, streamline processes, and foster collaboration across departments. Additionally, the role creates the CRM architecture used to design and maintain automated workflows for application review, decision release, enrollment data synchronization, and essential operations projects, ensuring the CRM supports seamless pathways from initial inquiry through enrollment and beyond.
Job Duties:
Slate Captain:
- Directs the technical and operational infrastructure of the admissions process, ensuring seamless functionality of Slate CRM to support recruitment, application processing, and enrollment goals.
- Maintains applicant and admitted student portals, and oversees Slate Working Group to identify opportunities to further leverage the use of technology to meet institutional enrollment goals.
- Enforces and revises the data system to ensure it is properly structured, maintainable, and conforming to best practices.
- Designs and maintains automated workflows for application review, leveraging emerging Slate AI features such as system prompts, chatbots, and potential Slate agent implementations.
- Manages communications and event capabilities along with routine system maintenance, while documenting CRM procedures and procedural changes in an up-to-date manual for staff and partners.
- Troubleshoots technical issues and implements automation to enhance efficiency within the department.
- Supervises and supports an Admission Data Analyst who manages the tactical aspects of all data analysis and reporting projects.
- Remains current with Slate’s latest features, best practices, and recommended configuration standards.
- Identifies opportunities to streamline manual processes and replace them with sustainable system-driven solutions; oversee annual cycle preparation, including rule updates, portal updates, campaign refreshes, and system clean-up.
Training and Support:
- Designs and delivers comprehensive training programs for Admission staff and cross-departmental users.
- Acts as the primary liaison between the Admission office, campus partners, and external consultants on overall Slate systems-related issues.
- Responsible for onboarding new users through personalized sessions, developing user guides, and hosting workshops to enhance proficiency in Slate’s features.
- Serves on Bates Admission Senior Leadership Team to strategize with and advise the VP/Dean and Director of Admission on the general direction of the office.
- Coordinates and aligns CRM usage and workflows across Admission, Student Financial Services, Advancement, and Information & Library Services functions.
- Leads CRM-related process improvement, data reconciliation, and ensures consistent implementation of policies impacting student data.
- Works with the Systems Development and Integration department liaison in ILS to test and maintain communication between Slate, Banner, Argos, and Axiom.
- Attends Banner User Group and Data Governance Committee meetings and participates in professional associations and listservs to utilize community support from other institutions relative to new and innovative uses and best practices for each platform.
Minimum Qualifications:
Education
Bachelor's degree required.
Experience
- 5-7 years of progressive leadership and managerial experience in admissions operations, enrollment management, or higher education recruitment are required.
- Minimum of 3-5 years of experience using Slate to build applications, forms, queries, and workflows, including the use of Deliver, Inbox, and Scheduler modules.
- Experience in project management and coordinating organizational communications across a variety of stakeholders.
Skills and Knowledge
- Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
- Advanced knowledge of development, best practices, and design options in Slate, including the ability to build and maintain sophisticated Slate Portals.
- Expertise in current and emerging policies, practices, and technologies related to admissions operations and enrollment systems.
- Ability to analyze system data to identify barriers in the enrollment pipeline and provide actionable insights to leadership.
- Familiarity with data governance, FERPA, accessibility standards, and industry best practices for data security.
- Ability to manage multiple projects in a deadline-oriented environment; highly organized, flexible, and rigorous attention to detail.
- Strong interpersonal skills with the ability to develop and maintain collegial relationships. Must approach work with a collaborative spirit and nimbleness.
- Familiarity with integration processes between Slate and Banner via Axiom, including data imports, exports, and troubleshooting sync issues.
- Self-motivated systems leader who engages with the Slate community and takes initiative in identifying and implementing improvements to strengthen system performance.
Benefits:
Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 13 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug and smoke-free workplace.
Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.
About Bates:
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
Advertised: 14 Apr 2026
Applications Close:
Customer Program Manager Job Roles in Maine
See all 39+ Customer Program Manager Jobs in Maine
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Search Customer Program Manager Jobs in MaineCustomer Program Manager Jobs in Maine: Frequently Asked Questions
Which companies in Maine sponsor visas for customer program managers?
Healthcare organizations like MaineHealth and IDEXX Laboratories, along with professional services and technology firms based in Portland, have historically sponsored work visas for program management roles. Defense contractors and financial services companies operating in the greater Portland and Augusta areas also appear in federal sponsorship disclosure data for customer-facing management positions.
Which visa types are most common for customer program manager roles in Maine?
The H-1B is the most common visa for customer program managers in Maine, as the role typically qualifies as a specialty occupation requiring a bachelor's degree in business, communications, or a related field. Candidates with Canadian or Mexican citizenship may qualify for TN status under the USMCA, and those with extraordinary ability may explore the O-1 category.
Which cities in Maine have the most customer program manager sponsorship jobs?
Portland is Maine's strongest market for customer program manager roles, driven by its concentration of healthcare, financial services, and technology employers. South Portland and Scarborough also have notable employer presences. Augusta, as the state capital, hosts government-adjacent contractors and agencies that occasionally sponsor program management talent.
How to find customer program manager visa sponsorship jobs in Maine?
Migrate Mate is the most direct way to find customer program manager roles in Maine that include visa sponsorship. You can filter specifically by state and role type, surfacing employers who have sponsored work visas for similar positions. This saves significant time compared to manually screening postings, since most general job listings don't disclose sponsorship availability upfront.
Are there any Maine-specific considerations for customer program managers seeking visa sponsorship?
Maine's relatively small labor market means fewer absolute sponsorship opportunities than larger states, but competition for available roles is also lower. The state's Department of Labor prevailing wage determinations for program management roles apply to H-1B petitions filed here. IDEXX Laboratories in Westbrook and healthcare systems affiliated with MaineHealth represent some of the more consistent sponsoring employers in this category.
What is the prevailing wage for sponsored customer program manager jobs in Maine?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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