Customer Program Manager Visa Sponsorship Jobs in Nevada

Overview

The TUN Admissions & Recruitment Program Manager is a strategic professional responsible for meeting academic enrollment goals through data-driven recruitment and complex admissions operations. This role exercises independent professional judgment to ensure compliance with institutional and accreditation policies (COCA/FERPA) while managing the full admissions funnel—from initial inquiry to matriculation. The Manager serves as a key liaison between faculty, prospective students, and healthcare partners to ensure a high-quality applicant experience. Located in Henderson, Nevada, approximately twenty-five minutes from the iconic Las Vegas strip, Touro University Nevada is a non-profit medical, health sciences, and education graduate university focused on positively impacting our community in healthcare and education. Our values surrounding intellectual pursuit and service to humanity are steadfast and are clearly visible in the actions of our students, faculty, staff, and graduates. We invite you to apply to our position for consideration to join the ranks of our talented and professional staff and faculty. Please visit the tun.touro.edu/administration/human-resources website where you can see a comprehensive listing of optional benefits and Human Resources contact information.

Responsibilities

- Strategic Recruitment & Market Development
- Formulate and implement comprehensive recruitment plans to meet and increase enrollment goals for the College of Osteopathic Medicine.
- Manage recruitment calendars and logistics for off-site, virtual, and national recruitment events, including evening and weekend travel.
- Collaborate with Program Leadership to solidify and manage partnerships within healthcare systems, businesses, and educational entities.
- Analyze recruitment outcomes and engagement metrics to inform future target markets and strategy.

• Admissions Operations & Workflow Management
• Manage the full admissions process, including the independent evaluation of primary and secondary applications, personal statements, and letters of recommendation.
• Execute data-driven "funnel management" to build inquiry pools and reach established yield strategies.
• Maintain documentation for admissions processes, timelines, and compliance requirements to ensure consistency and efficiency.

• Identify and escalate compliance risks or anomalies to leadership to protect institutional integrity.

• Applicant Engagement & Event Leadership

• Serve as the primary point of contact and advisor for prospective students, navigating them through complex application requirements via phone, email, and Zoom.
• Lead the planning and execution of high-impact campus events, including Interview Days, "Tour TOURO," and Acceptance Day events.

• Develop and maintain sophisticated communication campaigns (social media, email, and print) to encourage application completion and enrollment progression.

• Data Integrity & Systems Management

• Conduct regular quality audits of applicant data within CRM systems (e.g., Slate, Banner, or AMP).
• Generate analytical reports on pipeline activity and enrollment trends for senior leadership.

• Maintain strict adherence to FERPA regulations and data confidentiality.

• Other Duties as Assigned

Education

Bachelor's degree required

Experience

Significant professional experience in recruitment, admissions, or higher education administration

Skills And Abilities

- Proficiency in admissions CRM systems (e.g., Slate, Banner, Hobsons), social media marketing, and data analysis tools.
- Exceptional oral and written communication skills with the ability to present to diverse populations.
- Demonstrated ability to exercise sound judgment and manage multiple priorities in a fast-paced, deadline-driven environment.