Customer Program Manager Visa Sponsorship Jobs in Montana
Customer program manager roles in Montana are concentrated among technology-adjacent employers, healthcare organizations, and enterprise software firms with regional offices in Billings, Missoula, and Bozeman. Companies scaling customer success operations in Montana's growing tech corridor have sponsored H-1B and TN visas for program management professionals, particularly those with technical account management backgrounds.
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Get Access To All JobsINTRODUCTION
As the Retail Services Experience Manager, you’ll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You’ll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You’ll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You’ll also be responsible for driving employee development and performance management.
ROLE AND RESPONSIBILITIES
- Manage the store’s services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
- Provide work direction, ongoing training, career development and performance management to your Geek Squad Agents and supervisors across the micro-market
- Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
- Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
- Drive revenue and operating income growth by tailoring your leadership to each location’s needs
BASIC QUALIFICATIONS
- 2 years of experience as a supervisor or manager in business, military or related fields
- 2 years of experience in sales, customer service or consumer electronics repair
- 1 year of experience managing and reviewing operational expenses and revenue
PREFERRED QUALIFICATIONS
- Inventory control and/or technology repair experience
- Multi-location retail experience
WHAT’S IN IT FOR YOU
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
APPLICATION DEADLINE: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
POSITION TYPE: Full time
INTRODUCTION
As the Retail Services Experience Manager, you’ll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You’ll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You’ll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You’ll also be responsible for driving employee development and performance management.
ROLE AND RESPONSIBILITIES
- Manage the store’s services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
- Provide work direction, ongoing training, career development and performance management to your Geek Squad Agents and supervisors across the micro-market
- Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
- Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
- Drive revenue and operating income growth by tailoring your leadership to each location’s needs
BASIC QUALIFICATIONS
- 2 years of experience as a supervisor or manager in business, military or related fields
- 2 years of experience in sales, customer service or consumer electronics repair
- 1 year of experience managing and reviewing operational expenses and revenue
PREFERRED QUALIFICATIONS
- Inventory control and/or technology repair experience
- Multi-location retail experience
WHAT’S IN IT FOR YOU
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
APPLICATION DEADLINE: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
POSITION TYPE: Full time
Customer Program Manager Job Roles in Montana
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Search Customer Program Manager Jobs in MontanaCustomer Program Manager Jobs in Montana: Frequently Asked Questions
Which companies sponsor visas for customer program managers in Montana?
Montana's sponsoring employers for customer program manager roles tend to be larger enterprise software companies, managed service providers, and healthcare technology firms with operations in Billings and Bozeman. National employers with Montana offices, including companies in cloud services and SaaS, have filed Labor Condition Applications for program management positions. Smaller Montana-based firms sponsor less frequently due to the administrative overhead involved.
Which visa types are most common for customer program manager roles in Montana?
The H-1B is the most common visa for customer program managers in Montana, provided the role requires a bachelor's degree in a specific field such as business administration, computer science, or a related discipline. Canadian and Mexican nationals may qualify for TN status under the NAFTA-successor agreement if the role aligns with eligible categories. Australian nationals may be eligible for the E-3 visa, which has no lottery.
Which cities in Montana have the most customer program manager sponsorship jobs?
Billings is Montana's largest city and generates the most employer activity for customer program manager roles, driven by its concentration of healthcare systems, financial services firms, and regional corporate offices. Bozeman has seen notable growth in technology companies and software startups that hire for customer success and program management functions. Missoula also has a presence, supported by university-affiliated organizations and healthcare employers.
How to find customer program manager visa sponsorship jobs in Montana?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer program manager openings in Montana without sorting through roles that don't offer sponsorship. Because Montana has a smaller hiring market than coastal states, setting up alerts on Migrate Mate for this specific role and state combination helps you act quickly when positions are posted by employers already set up to sponsor.
Are there any state-specific considerations for customer program manager visa sponsorship in Montana?
Montana does not impose state-level licensing requirements on customer program managers, so the sponsorship process follows standard federal procedures. The prevailing wage for program management roles in Montana reflects regional labor market data, which can differ from national benchmarks. Employers must certify the offered wage meets Department of Labor prevailing wage standards for the specific location. Montana State University and the University of Montana occasionally produce pipelines into customer-facing program roles at local employers.
What is the prevailing wage for sponsored customer program manager jobs in Montana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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