Customer Program Manager Visa Sponsorship Jobs in Wisconsin
Customer program manager roles in Wisconsin are concentrated in Milwaukee and Madison, where companies like Fiserv, Northwestern Mutual, Exact Sciences, and Epic Systems hire for client-facing program leadership. Employers in financial services, health technology, and enterprise software have established sponsorship track records, making Wisconsin a realistic target for international candidates in this field.
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Get Access To All JobsEssential Duties and Responsibilities
Supplier Relationships:
- Serve as the main contact for key aftermarket suppliers, and manage their performance on quality, on-time delivery, lead time, and cost.
- Hold regular business reviews with strategic suppliers, and develop secondary sources to reduce supply risk.
- Resolve shortages, quality problems, and expedites before they affect customers.
Contracts & Cost:
- Negotiate and manage supplier agreements, including pricing, payment terms, minimum order quantities (MOQs), lead times, warranty, and return provisions.
- Track contract renewals and price changes, and own annual cost-reduction targets.
- Provide cost and margin inputs to Sales Operations & Marketing to support aftermarket pricing decisions, including pricing for new products.
- Coordinate with Trailer manufacturing purchasing to use combined spend as leverage where it applies.
New Product Introduction:
- Identify new products and product lines that expand the aftermarket portfolio, using input from the RAM team, dealers, fleets, and market research.
- Build the business case for each new item (demand, cost, margin, and supply source), then manage the launch through sourcing, item setup, initial stocking, and handoff to Sales and Marketing.
- Track how new products perform after launch.
Inventory Management:
- Co-manage with Operations the stocking levels, reorder points, and safety stock needed to meet fill-rate targets while keeping inventory investment under control.
- Monitor inventory health, including turns, aging, and slow-moving and obsolete stock, and take corrective action such as returns to vendor, promotions with Sales, or write-down recommendations.
- Work with Sales and Customer Service on demand planning, seasonal needs, and dealer specials and promotions.
Leadership:
- Lead, coach, and develop the Aftermarket Buyer, and set clear goals and priorities.
- Build the processes, reporting, and team structure needed to grow into a full category management function.
Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.
Qualifications
- Education: Bachelor’s degree in Supply Chain, Business, or a related field, or equivalent experience.
- 5+ years in purchasing, procurement, or inventory management, ideally in aftermarket parts, heavy-duty or transportation, or industrial distribution.
- A track record of negotiating supplier contracts and managing supplier performance.
- Strong analytical skills and advanced Excel.
- Working experience with an ERP system.
Preferred Qualifications:
- 2+ years of people leadership.
- Experience with Infor Syteline / CloudSuite Industrial and Power BI.
- Background in category management or new product introduction.
- APICS/ASCM (CPIM or CSCP) or ISM (CPSM) certification.
- Knowledge of trailer or heavy-duty truck parts.
First-Year Success Measures:
- Fill rate: percentage of order lines shipped complete and on time from stock.
- Inventory turns: improvement in turns across the aftermarket portfolio.
- Obsolete and slow-moving inventory: reduction in dollars tied up in aged and obsolete stock.
- Supplier on-time delivery: improvement in on-time, complete deliveries from key suppliers.
- Cost savings: savings achieved against the annual cost-reduction target.
- New product revenue: sales from products launched during the year.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Essential Duties and Responsibilities
Supplier Relationships:
- Serve as the main contact for key aftermarket suppliers, and manage their performance on quality, on-time delivery, lead time, and cost.
- Hold regular business reviews with strategic suppliers, and develop secondary sources to reduce supply risk.
- Resolve shortages, quality problems, and expedites before they affect customers.
Contracts & Cost:
- Negotiate and manage supplier agreements, including pricing, payment terms, minimum order quantities (MOQs), lead times, warranty, and return provisions.
- Track contract renewals and price changes, and own annual cost-reduction targets.
- Provide cost and margin inputs to Sales Operations & Marketing to support aftermarket pricing decisions, including pricing for new products.
- Coordinate with Trailer manufacturing purchasing to use combined spend as leverage where it applies.
New Product Introduction:
- Identify new products and product lines that expand the aftermarket portfolio, using input from the RAM team, dealers, fleets, and market research.
- Build the business case for each new item (demand, cost, margin, and supply source), then manage the launch through sourcing, item setup, initial stocking, and handoff to Sales and Marketing.
- Track how new products perform after launch.
Inventory Management:
- Co-manage with Operations the stocking levels, reorder points, and safety stock needed to meet fill-rate targets while keeping inventory investment under control.
- Monitor inventory health, including turns, aging, and slow-moving and obsolete stock, and take corrective action such as returns to vendor, promotions with Sales, or write-down recommendations.
- Work with Sales and Customer Service on demand planning, seasonal needs, and dealer specials and promotions.
Leadership:
- Lead, coach, and develop the Aftermarket Buyer, and set clear goals and priorities.
- Build the processes, reporting, and team structure needed to grow into a full category management function.
Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.
Qualifications
- Education: Bachelor’s degree in Supply Chain, Business, or a related field, or equivalent experience.
- 5+ years in purchasing, procurement, or inventory management, ideally in aftermarket parts, heavy-duty or transportation, or industrial distribution.
- A track record of negotiating supplier contracts and managing supplier performance.
- Strong analytical skills and advanced Excel.
- Working experience with an ERP system.
Preferred Qualifications:
- 2+ years of people leadership.
- Experience with Infor Syteline / CloudSuite Industrial and Power BI.
- Background in category management or new product introduction.
- APICS/ASCM (CPIM or CSCP) or ISM (CPSM) certification.
- Knowledge of trailer or heavy-duty truck parts.
First-Year Success Measures:
- Fill rate: percentage of order lines shipped complete and on time from stock.
- Inventory turns: improvement in turns across the aftermarket portfolio.
- Obsolete and slow-moving inventory: reduction in dollars tied up in aged and obsolete stock.
- Supplier on-time delivery: improvement in on-time, complete deliveries from key suppliers.
- Cost savings: savings achieved against the annual cost-reduction target.
- New product revenue: sales from products launched during the year.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Program Manager Job Roles in Wisconsin
See all 93+ Customer Program Manager Jobs in Wisconsin
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Search Customer Program Manager Jobs in WisconsinCustomer Program Manager Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer program managers in Wisconsin?
Fiserv and Northwestern Mutual in Milwaukee, along with Epic Systems and Exact Sciences in the Madison area, are among the most active sponsors for customer-facing program management roles in Wisconsin. Large financial services firms and health technology companies in the state have filed H-1B visa Labor Condition Applications for program management positions, reflecting established international hiring infrastructure.
Which visa types are most common for customer program manager roles in Wisconsin?
The H-1B is the most common visa category for customer program manager roles in Wisconsin, as these positions typically require a bachelor's degree in business, information systems, or a related field, meeting the specialty occupation standard. Candidates with existing work authorization through OPT or STEM OPT extensions are also commonly hired. TN visas apply for eligible Canadian and Mexican nationals in qualifying management categories.
Which cities in Wisconsin have the most customer program manager sponsorship jobs?
Milwaukee and Madison account for the majority of customer program manager sponsorship opportunities in Wisconsin. Milwaukee's concentration of financial services firms, insurance companies, and fintech employers drives demand for client program leadership roles. Madison's health technology and software sector, anchored by companies like Epic Systems, generates consistent openings. Waukesha and the broader Milwaukee metro also contribute, particularly in manufacturing and insurance.
How to find customer program manager visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer program manager openings in Wisconsin where employers are actively willing to sponsor. Rather than sorting through general listings manually, you can search Migrate Mate for this role filtered to Wisconsin to surface employers who have sponsorship infrastructure already in place, saving significant time in your job search.
Are there state-specific considerations for customer program manager roles in Wisconsin?
Wisconsin employers sponsoring H-1B workers must pay the prevailing wage for customer program manager roles as determined by the Department of Labor for the relevant metropolitan area, with Milwaukee and Madison having separate wage determinations. Wisconsin's strong presence in financial services and health IT means sponsoring employers in those sectors often have experienced HR and legal teams familiar with the H-1B process, which can streamline the sponsorship timeline for candidates.
What is the prevailing wage for sponsored customer program manager jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.