Customer Program Manager Visa Sponsorship Jobs in New York
New York is one of the most active markets for customer program manager roles, with major employers including JPMorgan Chase, IBM, Salesforce, and Publicis Groupe concentrated across Manhattan, Brooklyn, and the Hudson Valley tech corridor. Financial services, enterprise software, and media companies regularly sponsor H-1B visas for experienced customer program managers in the state.
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Get Access To All JobsAbout Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Role
This role will establish and lead the Customer Programs function inside Enterprise Marketing — the team accountable for how Anthropic engages its most strategic customers. The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map. This leader brings these initiatives under one strategy and owner. A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us — with workstreams and a team behind you. You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership. You will hire and manage a team covering advisory boards, executive briefings, early access programs, and more.
You may be a good fit if you have:
- 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.
- Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.
- A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership — you have been the one person in the room representing customer programs to the head of the commercial org.
- Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.
- Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.
- Strong cross-functional operating skills — you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.
- Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.
- Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.
- Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Responsibilities
- Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.
- Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.
- Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.
- Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.
- Act as the voice of strategic customers inside Anthropic — bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.
- Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.
- Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.
- Partner cross-functionally on execution — this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.
Annual Salary
$255,000—$320,000 USD
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How We're Different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Role
This role will establish and lead the Customer Programs function inside Enterprise Marketing — the team accountable for how Anthropic engages its most strategic customers. The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map. This leader brings these initiatives under one strategy and owner. A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us — with workstreams and a team behind you. You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership. You will hire and manage a team covering advisory boards, executive briefings, early access programs, and more.
You may be a good fit if you have:
- 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.
- Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.
- A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership — you have been the one person in the room representing customer programs to the head of the commercial org.
- Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.
- Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.
- Strong cross-functional operating skills — you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.
- Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.
- Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.
- Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Responsibilities
- Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.
- Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.
- Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.
- Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.
- Act as the voice of strategic customers inside Anthropic — bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.
- Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.
- Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.
- Partner cross-functionally on execution — this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.
Annual Salary
$255,000—$320,000 USD
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How We're Different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
Customer Program Manager Job Roles in New York
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Search Customer Program Manager Jobs in New YorkCustomer Program Manager Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer program managers in New York?
Large enterprise technology and financial services firms are among the most active sponsors for customer program manager roles in New York. Companies such as IBM, Salesforce, Citigroup, JPMorgan Chase, and Publicis Groupe have filed Labor Condition Applications for similar program management positions. Consulting firms with major New York offices, including Accenture and Deloitte, also appear in H-1B disclosure data for customer-facing program roles.
Which visa types are most common for customer program manager roles in New York?
The H-1B is the most common visa category for customer program manager positions in New York, as the role typically requires a bachelor's degree in business, communications, or a related field and qualifies as a specialty occupation. Candidates already holding L-1A or L-1B status through an intracompany transfer are another pathway seen in New York's large multinational employer base. O-1 visas apply in rare cases involving demonstrable extraordinary achievement.
Which cities in New York have the most customer program manager sponsorship jobs?
Manhattan accounts for the majority of customer program manager sponsorship activity in New York, driven by its concentration of financial institutions, enterprise SaaS companies, and global consulting firms. Brooklyn's tech and creative agency sector has grown as a secondary market. Albany sees some demand from state government contractors and healthcare technology firms, while Buffalo and Rochester attract sponsorship activity from manufacturing and supply chain software companies.
How to find customer program manager visa sponsorship jobs in New York?
Migrate Mate is built specifically for international candidates searching for visa-sponsored roles and lets you filter customer program manager jobs by state, including New York, so you only see employers actively open to sponsorship. Because New York's market spans finance, technology, and consulting, using a platform that screens for sponsorship intent saves significant time compared to applying broadly and asking about visa support later in the process.
Are there any New York-specific considerations for customer program manager sponsorship candidates?
New York's prevailing wage requirements under the H-1B Labor Condition Application process are set at levels reflecting the state's high cost of living, particularly in the New York City metro area. Employers filing LCAs must attest to paying at least the prevailing wage for the specific occupation and location. Candidates should also note that New York's concentration of large financial services firms means many roles fall under stricter internal compliance reviews before sponsorship decisions are made.
What is the prevailing wage for sponsored customer program manager jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.