Customer Program Manager Visa Sponsorship Jobs in Georgia
Georgia's customer program manager roles are concentrated in Atlanta's technology and enterprise software corridor, with major employers including NCR, Salesforce, and Cox Enterprises regularly hiring for these positions. Delta Air Lines and UPS also bring significant demand in logistics-focused program management. International candidates will find active visa sponsorship activity across both established corporations and growing midsize firms.
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Get Access To All JobsWHO WE ARE
KNAPP brings new technology to warehouse automation.
The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.
One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.
WHAT YOU GET TO DO
This position supports the delivery of existing services and Customer Service projects for the key account, ensuring execution against schedule, quality, budget, and customer satisfaction targets. The Program Manager coordinates day-to-day program activities across internal teams and external stakeholders, maintains program governance and documentation, and drives disciplined follow-up to keep workstreams on track in alignment with the Director - WP.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Coordinate execution of program services and projects; track milestones, deliverables, and commitments.
- Support end-to-end service coordination across suppliers, Service Desk, SW Service Delivery, Resident Service teams, and Spare Parts.
- Establish and maintain operating cadence (status reviews, milestone readiness, action tracking) and ensure timely follow-through.
- Support internal and external stakeholder management through clear communications, meeting preparation, and documented outcomes.
- Support project/service lifecycle activities (start, planning, implementation, controlling, escalation support, closure).
- Enable effective handoffs and know-how transfer across service lifecycles; support lessons learned capture.
- Align goals with team members and stakeholders; monitor progress, dependencies, and constraints.
- Create, maintain, and validate program documentation (schedules, release layouts, specifications, reports, minutes, action logs).
- Coordinate required approvals (customer, supplier, internal) and retain audit-ready documentation.
- Maintain program records in the IT landscape (appointments, master data, documents) with version control.
- Maintain RAID discipline: identify, document, and track risks, issues/claims, and CRs, including cost/impact visibility.
- Provide regular status reporting (cyclical and ad hoc) to internal and external stakeholders; escalate deviations early with options.
- Support solution development by consolidating inputs, analyzing options, and preparing decision material aligned to cost/date/quality.
- Support service delivery evidence and prerequisites for payment flows; follow up to close gaps.
- Support customer communications related to contractual services as assigned; ensure documentation reflects delivered scope.
- Support compliance with quality guidelines (e.g., handover portal, error cost discipline) and reinforce consistent execution.
- Support compliance with KNAPP processes within the team, especially processing and quality management processes.
- Contribute operational support for key milestones (handover, implementation, QBR preparation) and steering group preparation as assigned.
- Promote effective use of tools and standards to improve efficiency, transparency, and execution reliability.
- Any other duties or requirements as assigned by leadership.
WHAT YOU HAVE
- 5+ years direct experience in project/program management, service delivery, operations, or a similar role.
- Excellent verbal and written communication skills.
- Strong stakeholder coordination skills across internal teams and external partners/customers.
- Excellent English language skills.
- Professional questioning and listening skills.
- Proactive, accountable, and highly organized with strong attention to detail.
- Good judgment; flexible, adaptable, and able to perform under pressure.
- Team player with a continuous-improvement mindset.
Working Conditions and Environment:
- Authorization to work in the U.S.
- Passport or ability to obtain passport.
- Professional office etiquette is required at all times.
- Travel required up to 30–40% of the time including both domestic and international travel.
WHAT YOU WILL GET
- 2 remote days per week
- Half day Fridays
- A beautiful new, state-of-the-art, office complex in Kennesaw, GA
- Industry competitive compensation
- Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
- 401k with a very generous employer match and no vesting!
- Paid Vacation & Holidays
- Profit Sharing
- Paid Parental Leave
- Subsidized Daycare
- Tuition Reimbursement
- Pet Insurance
- Subsidized food delivery
- Monthly celebrations
- Quarterly employee events
- Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
WHO WE ARE
KNAPP brings new technology to warehouse automation.
The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.
One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.
WHAT YOU GET TO DO
This position supports the delivery of existing services and Customer Service projects for the key account, ensuring execution against schedule, quality, budget, and customer satisfaction targets. The Program Manager coordinates day-to-day program activities across internal teams and external stakeholders, maintains program governance and documentation, and drives disciplined follow-up to keep workstreams on track in alignment with the Director - WP.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Coordinate execution of program services and projects; track milestones, deliverables, and commitments.
- Support end-to-end service coordination across suppliers, Service Desk, SW Service Delivery, Resident Service teams, and Spare Parts.
- Establish and maintain operating cadence (status reviews, milestone readiness, action tracking) and ensure timely follow-through.
- Support internal and external stakeholder management through clear communications, meeting preparation, and documented outcomes.
- Support project/service lifecycle activities (start, planning, implementation, controlling, escalation support, closure).
- Enable effective handoffs and know-how transfer across service lifecycles; support lessons learned capture.
- Align goals with team members and stakeholders; monitor progress, dependencies, and constraints.
- Create, maintain, and validate program documentation (schedules, release layouts, specifications, reports, minutes, action logs).
- Coordinate required approvals (customer, supplier, internal) and retain audit-ready documentation.
- Maintain program records in the IT landscape (appointments, master data, documents) with version control.
- Maintain RAID discipline: identify, document, and track risks, issues/claims, and CRs, including cost/impact visibility.
- Provide regular status reporting (cyclical and ad hoc) to internal and external stakeholders; escalate deviations early with options.
- Support solution development by consolidating inputs, analyzing options, and preparing decision material aligned to cost/date/quality.
- Support service delivery evidence and prerequisites for payment flows; follow up to close gaps.
- Support customer communications related to contractual services as assigned; ensure documentation reflects delivered scope.
- Support compliance with quality guidelines (e.g., handover portal, error cost discipline) and reinforce consistent execution.
- Support compliance with KNAPP processes within the team, especially processing and quality management processes.
- Contribute operational support for key milestones (handover, implementation, QBR preparation) and steering group preparation as assigned.
- Promote effective use of tools and standards to improve efficiency, transparency, and execution reliability.
- Any other duties or requirements as assigned by leadership.
WHAT YOU HAVE
- 5+ years direct experience in project/program management, service delivery, operations, or a similar role.
- Excellent verbal and written communication skills.
- Strong stakeholder coordination skills across internal teams and external partners/customers.
- Excellent English language skills.
- Professional questioning and listening skills.
- Proactive, accountable, and highly organized with strong attention to detail.
- Good judgment; flexible, adaptable, and able to perform under pressure.
- Team player with a continuous-improvement mindset.
Working Conditions and Environment:
- Authorization to work in the U.S.
- Passport or ability to obtain passport.
- Professional office etiquette is required at all times.
- Travel required up to 30–40% of the time including both domestic and international travel.
WHAT YOU WILL GET
- 2 remote days per week
- Half day Fridays
- A beautiful new, state-of-the-art, office complex in Kennesaw, GA
- Industry competitive compensation
- Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
- 401k with a very generous employer match and no vesting!
- Paid Vacation & Holidays
- Profit Sharing
- Paid Parental Leave
- Subsidized Daycare
- Tuition Reimbursement
- Pet Insurance
- Subsidized food delivery
- Monthly celebrations
- Quarterly employee events
- Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
Customer Program Manager Job Roles in Georgia
See all 504+ Customer Program Manager Jobs in Georgia
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Search Customer Program Manager Jobs in GeorgiaCustomer Program Manager Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for customer program managers in Georgia?
Atlanta-headquartered technology and enterprise firms lead sponsorship activity for customer program managers in Georgia. NCR Voyix, Cox Enterprises, and Global Payments have filed H-1B petitions for program management roles in recent years. Consulting firms including Accenture and Deloitte, which maintain large Georgia offices, also sponsor international candidates for client-facing program management positions across industries.
Which visa types are most common for customer program manager roles in Georgia?
The H-1B is the most common visa category for customer program managers in Georgia, given that these roles typically require a bachelor's degree in business, information systems, or a related field, meeting the specialty occupation standard. Candidates already holding L-1B status through multinational employers can sometimes transition into customer program management roles through an intracompany transfer when the position involves specialized knowledge.
Which cities in Georgia have the most customer program manager sponsorship jobs?
Atlanta accounts for the large majority of customer program manager sponsorship activity in Georgia, driven by its concentration of Fortune 500 headquarters, fintech firms, and enterprise software companies. Alpharetta, a northern Atlanta suburb known as a fintech hub, also generates meaningful demand. Savannah sees smaller but growing activity tied to logistics and port-adjacent operations, particularly with UPS and supply chain technology providers.
How to find customer program manager visa sponsorship jobs in Georgia?
Migrate Mate filters job listings specifically for roles offering visa sponsorship, making it straightforward to search customer program manager openings in Georgia without manually screening out employers who won't sponsor. You can narrow results by location, including Atlanta and Alpharetta, and focus on sectors like fintech, logistics technology, and enterprise software where Georgia sponsorship activity is strongest for this role type.
Are there state-specific considerations for customer program managers seeking sponsorship in Georgia?
Georgia has no state-level visa sponsorship requirements that differ from federal standards, but the prevailing wage for customer program managers is benchmarked to the Atlanta-Sandy Springs-Roswell metropolitan statistical area, which employers must meet under the H-1B Labor Condition Application. Georgia Tech and Emory University produce graduate pipelines in business and information systems that some Georgia employers draw from, meaning competition for sponsored roles can be meaningful in Atlanta.
What is the prevailing wage for sponsored customer program manager jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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