Customer Program Manager Visa Sponsorship Jobs in Indiana

INTRODUCTION

Ivy Tech Community College is seeking a student-focused, mission-driven Program Manager to lead the development and delivery of workforce-aligned training programs, including the Microelectronics training and customized career readiness initiatives. This position will oversee programming designed to support business, industry, and underserved learner populations. The Program Manager will ensure operational excellence, student success, and employer satisfaction while maintaining compliance with college and sponsored program standards.

This position is funded through December 2027. Continued employment is contingent upon future funding.

Annual Salary: $45,000

MAJOR RESPONSIBILITIES:

Program Management & Coordination

- Lead development and execution of the Microelectronics training initiative, a workforce-aligned training program for careers in semiconductor fabrication and related tech fields.
- Work in partnership with the program sponsor (Regional Opportunity Initiatives) to align program strategies to community and ecosystems needs.
- Coordinate facilities, materials, and instructor assignments for all program sites.
- Maintain up-to-date project budgets and assist with financial processing (invoicing, billing, vouchers).
- Manage program calendar, including course start/end dates, graduations, and career events.
- Oversee logistics and delivery of student incentives, needs, and course materials.
- Ensure accurate project documentation and use of statewide contract templates.
- Support basic maintenance and support of microelectronics equipment under direction of staff subject matter experts.

Student Engagement & Success

- Guide prospective students through microelectronics/semiconductor enrollment and intake process including summer programming, skills training, and academic support.
- Monitor attendance and progress with proactive outreach and support.
- Connect students to wraparound services, certification prep, and job readiness resources.
- Foster a supportive learning environment grounded in peer engagement and career outcomes.
- Ensure grades, certifications, and evaluation data are captured in appropriate systems.

Employer & Stakeholder Collaboration

- Build and sustain collaborative partnerships with employers, industry stakeholders, and workforce development entities.
- Work with Ivy Tech Employer Consultant/Liaison to define employer training priorities and contracts.
- Liaise with external partners including Regional Opportunity Initiatives (ROI), industry partners, and workforce boards.
- Attend stakeholder meetings to provide updates and gather feedback on training needs and outcomes.

Data & Reporting

- Track enrollment, attendance, certification, and placement data in systems like Salesforce, Banner, and Workday.
- Prepare reports for internal stakeholders and funders in alignment with sponsor and institutional requirements.
- Monitor trends to evaluate program equity, effectiveness, and areas for improvement.

MINIMUM QUALIFICATIONS

- Associate’s degree in a related field.
- 3+ years of experience in business, workforce training, or program coordination.
- Financial acumen and experience managing budgets and contracts.
- Strong project management and organizational skills.
- Excellent written and verbal communication.
- Intermediate knowledge of Microsoft Office.
- Willingness and ability to travel throughout an 8-county service area.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
- Wellness program with opportunities to earn $250 in Wellness Rewards
- Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

- 10% employer retirement contribution, fully vested after two years
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
- Short-term and long-term disability benefits

Educational Benefits

- Fee remission for employees, spouses, and dependent children
- Tuition assistance for undergraduate, graduate, and doctoral programs
- Paid professional development opportunities

Work‑Life Balance

- Generous paid time off, including vacation, sick leave, holidays, and winter recess
- Flexible work arrangements where available
- Paid childbirth recovery leave (8 weeks)
- Paid parental leave (4 weeks)

Additional Perks

- Eligibility for Public Service Loan Forgiveness
- Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.