Customer Program Manager Visa Sponsorship Jobs in Minnesota
Minnesota's customer program manager market spans medical device companies like Medtronic and Boston Scientific in the Twin Cities, enterprise software firms in Minneapolis, and large retailers such as Target and Best Buy. Employers in these sectors regularly sponsor H-1B and other work visas for experienced program management professionals. Minneapolis-Saint Paul concentrates the majority of openings.
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Get Access To All JobsResponsibilities/Job Description:
The Program Manager, Client Delivery serves as the primary client-facing relationship manager across assigned accounts and provides delivery leadership across multiple concurrent statements of work. This role supports global client delivery across products and services, ensuring delivery commitments are executed in alignment with scope, timelines, service expectations, and client objectives. The Program Manager partners closely with internal subject matter experts, operational teams, Sales and Account Management, and executive leaders to coordinate work, maintain governance cadence, monitor account health, and proactively manage risks, issues, and escalations. This role is accountable for driving delivery visibility, stakeholder communication, and overall client experience in a fast-paced, evolving environment.
Responsibilities:
Daily Standard Work:
- Serve as the consistent client-facing relationship manager across assigned accounts, maintaining continuity regardless of which statement of work is active.
- Manage a portfolio of multiple client accounts and multiple concurrent SOWs and workstreams within those accounts.
- Own day-to-day delivery oversight to ensure contractual, operational, and service commitments are executed in alignment with agreed scope, timelines, and service expectations.
- Maintain visibility into account health through active monitoring of delivery progress, stakeholder alignment, client sentiment, and emerging risks.
- Partner closely with Sales and Account Management, executive SMEs, and operational leaders to support account continuity, delivery coordination, and effective issue resolution.
- Operate effectively in a fast-paced, evolving startup environment by managing ambiguity, shifting priorities, and competing deadlines across a portfolio of accounts.
Consulting Solutions:
- Follow the Client Delivery model for consulting engagements and guide SMEs and project team members in adhering to expected delivery practices, governance, and communication standards.
- Build, maintain, and manage consulting project tools that support successful execution, including workplans, milestone tracking, status reporting, risk and issue visibility, decision tracking, and deliverable readiness.
- Coordinate consulting engagement activities across internal SMEs, executive sponsors, and client stakeholders to ensure work progresses in alignment with scope, timelines, and expected outcomes.
- Facilitate consulting client meetings to support effective decision-making, alignment, and execution.
- Track consulting deliverables through development, review, revision, and final client acceptance, ensuring clear ownership, timelines, and follow-up throughout the lifecycle of the engagement.
- Support development of executive presentations, client-facing readouts, and other formal engagement materials in partnership with lead SMEs and executive leaders.
- Communicate proactively regarding consulting engagement progress, dependencies, risks, and timeline impacts, and escalate concerns when deliverables or milestones are at risk.
- Coordinate post-engagement closeout activities, including final tracking of deliverables, documentation of outcomes, capture of lessons learned, and transition support as applicable.
Managed Services:
- Oversee account health and managed service performance across assigned accounts in partnership with operational leaders, SMEs, and executive stakeholders.
- Monitor SLA performance and other agreed client service commitments to ensure delivery remains aligned with contractual expectations and service standards.
- Serve as a key client-facing contact for managed services communication, providing clear updates on service performance, trends, risks, and resolution progress.
- Partner with operational teams and functional leaders to investigate service issues, identify root causes, and coordinate timely resolution of client concerns.
- Track and escalate service risks, performance gaps, and emerging issues that may impact client satisfaction, contractual commitments, or overall account health.
- Coordinate and drive follow-through on action plans when service performance is off track, ensuring accountability, visibility, and timely communication to stakeholders.
- Support or co-lead quarterly business reviews in partnership with SMEs and leadership, including preparation of performance summaries, key updates, and client-facing materials.
Required Qualifications:
- B.S./B.A. Bachelor's Degree
- 3 years Progressive experience in healthcare consulting, pharmacy sector, or client services
- 1 year experience in Pharmacy, healthcare consulting, or the healthcare technology space with a focus on project or account management
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook, along with exposure to project management tools
- Exceptional written, verbal, facilitation, and executive communication skills
- PMP Certification Project Management Professional within 180 Days
Preferred Qualifications:
- B.S./B.A. Bachelor's Degree in Business, Healthcare Administration, Project Management or related field
- M.A./M.S. Advanced degree - Equivalent combination of education and experience may be considered
- Experience in infusion services, specialty pharmacy, or healthcare operations
- Familiarity with Epic, claims/utilization data, or healthcare analytics
- Lean Six Sigma certification
Core business hours are Monday-Friday 8: 30AM-4:30PM CST
Qualifications
$97,302.40 - $137,363.20 Annual
Responsibilities/Job Description:
The Program Manager, Client Delivery serves as the primary client-facing relationship manager across assigned accounts and provides delivery leadership across multiple concurrent statements of work. This role supports global client delivery across products and services, ensuring delivery commitments are executed in alignment with scope, timelines, service expectations, and client objectives. The Program Manager partners closely with internal subject matter experts, operational teams, Sales and Account Management, and executive leaders to coordinate work, maintain governance cadence, monitor account health, and proactively manage risks, issues, and escalations. This role is accountable for driving delivery visibility, stakeholder communication, and overall client experience in a fast-paced, evolving environment.
Responsibilities:
Daily Standard Work:
- Serve as the consistent client-facing relationship manager across assigned accounts, maintaining continuity regardless of which statement of work is active.
- Manage a portfolio of multiple client accounts and multiple concurrent SOWs and workstreams within those accounts.
- Own day-to-day delivery oversight to ensure contractual, operational, and service commitments are executed in alignment with agreed scope, timelines, and service expectations.
- Maintain visibility into account health through active monitoring of delivery progress, stakeholder alignment, client sentiment, and emerging risks.
- Partner closely with Sales and Account Management, executive SMEs, and operational leaders to support account continuity, delivery coordination, and effective issue resolution.
- Operate effectively in a fast-paced, evolving startup environment by managing ambiguity, shifting priorities, and competing deadlines across a portfolio of accounts.
Consulting Solutions:
- Follow the Client Delivery model for consulting engagements and guide SMEs and project team members in adhering to expected delivery practices, governance, and communication standards.
- Build, maintain, and manage consulting project tools that support successful execution, including workplans, milestone tracking, status reporting, risk and issue visibility, decision tracking, and deliverable readiness.
- Coordinate consulting engagement activities across internal SMEs, executive sponsors, and client stakeholders to ensure work progresses in alignment with scope, timelines, and expected outcomes.
- Facilitate consulting client meetings to support effective decision-making, alignment, and execution.
- Track consulting deliverables through development, review, revision, and final client acceptance, ensuring clear ownership, timelines, and follow-up throughout the lifecycle of the engagement.
- Support development of executive presentations, client-facing readouts, and other formal engagement materials in partnership with lead SMEs and executive leaders.
- Communicate proactively regarding consulting engagement progress, dependencies, risks, and timeline impacts, and escalate concerns when deliverables or milestones are at risk.
- Coordinate post-engagement closeout activities, including final tracking of deliverables, documentation of outcomes, capture of lessons learned, and transition support as applicable.
Managed Services:
- Oversee account health and managed service performance across assigned accounts in partnership with operational leaders, SMEs, and executive stakeholders.
- Monitor SLA performance and other agreed client service commitments to ensure delivery remains aligned with contractual expectations and service standards.
- Serve as a key client-facing contact for managed services communication, providing clear updates on service performance, trends, risks, and resolution progress.
- Partner with operational teams and functional leaders to investigate service issues, identify root causes, and coordinate timely resolution of client concerns.
- Track and escalate service risks, performance gaps, and emerging issues that may impact client satisfaction, contractual commitments, or overall account health.
- Coordinate and drive follow-through on action plans when service performance is off track, ensuring accountability, visibility, and timely communication to stakeholders.
- Support or co-lead quarterly business reviews in partnership with SMEs and leadership, including preparation of performance summaries, key updates, and client-facing materials.
Required Qualifications:
- B.S./B.A. Bachelor's Degree
- 3 years Progressive experience in healthcare consulting, pharmacy sector, or client services
- 1 year experience in Pharmacy, healthcare consulting, or the healthcare technology space with a focus on project or account management
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook, along with exposure to project management tools
- Exceptional written, verbal, facilitation, and executive communication skills
- PMP Certification Project Management Professional within 180 Days
Preferred Qualifications:
- B.S./B.A. Bachelor's Degree in Business, Healthcare Administration, Project Management or related field
- M.A./M.S. Advanced degree - Equivalent combination of education and experience may be considered
- Experience in infusion services, specialty pharmacy, or healthcare operations
- Familiarity with Epic, claims/utilization data, or healthcare analytics
- Lean Six Sigma certification
Core business hours are Monday-Friday 8: 30AM-4:30PM CST
Qualifications
$97,302.40 - $137,363.20 Annual
Customer Program Manager Job Roles in Minnesota
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Search Customer Program Manager Jobs in MinnesotaCustomer Program Manager Jobs in Minnesota: Frequently Asked Questions
Which companies in Minnesota sponsor visas for customer program managers?
Medtronic, Boston Scientific, UnitedHealth Group, Target, Best Buy, and Cargill are among the Minnesota employers with documented H-1B sponsorship activity. Mid-sized enterprise software and healthcare IT firms in the Minneapolis-Saint Paul metro also file Labor Condition Applications for program management roles regularly, though sponsorship decisions vary by role, team, and hiring cycle.
Which visa types are most common for customer program manager roles in Minnesota?
The H-1B is the most common work visa for customer program manager roles in Minnesota, as employers classify the position as a specialty occupation requiring a relevant bachelor's degree or higher. Candidates already holding L-1B intracompany transferee status or TN visa eligibility (for Canadian and Mexican nationals) may also find pathways through Minnesota employers, depending on their background and the specific role.
Which cities in Minnesota have the most customer program manager sponsorship jobs?
Minneapolis and Saint Paul together account for the large majority of customer program manager sponsorship opportunities in Minnesota. Minnetonka and Plymouth host significant medical device and healthcare company offices, including Medtronic's global headquarters. Rochester has a smaller but growing presence tied to IBM and Mayo Clinic's technology and operations divisions.
How to find customer program manager visa sponsorship jobs in Minnesota?
Migrate Mate lets you filter job listings specifically by visa sponsorship availability, so you can focus on customer program manager roles in Minnesota where employers have indicated willingness to sponsor. This saves significant time compared to reviewing general postings that rarely disclose sponsorship status upfront. Migrate Mate aggregates openings across Minnesota's major industry hubs, including the Twin Cities medical device and enterprise technology sectors.
Are there state-specific factors that affect visa sponsorship for customer program managers in Minnesota?
Minnesota's concentration of Fortune 500 headquarters, particularly in healthcare, retail, and financial services, means many employers have established immigration programs and in-house or retained counsel familiar with H-1B filings. The University of Minnesota and Twin Cities research institutions also create a pipeline of international talent that large employers actively recruit from, making the state more accustomed to sponsorship processes than many comparable markets.
What is the prevailing wage for sponsored customer program manager jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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