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INTRODUCTION

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

The Senior Technical Analyst performs as a subject matter expert to support OpenText Professional Services implementations. They must have the ability to interpret business process requirements and produce technical specifications, project documentation and coordinate development activities with global development teams. This is a customer-facing role and requires excellent communication skills and the ability to manage priorities across multiple projects. As the lead analyst on projects, the Senior Technical Analyst also provides overall leadership to analyst and mapping teams by setting priorities, technical direction, and ensuring consistent quality deliverables and best practices are followed.

YOU ARE GREAT AT

• Interpret business requirements and produce technical specifications for map development
• Work cross-functionally to define implementation design and functional requirements
• Provide consulting services to customers on mapping correlations based on EDI / Electronic Commerce best practices
• Provide consulting services to customers on business application requirements for EDI / Electronic Commerce
• Provide leadership to mapping and analyst teams on best practices and methodologies
• Review project deliverables for technical consistency and approve prior to client review
• Train and mentor junior analysts and map developers
• Work on multiple large, complex projects
• Consult with customers on integration with OpenText products
• Establish priorities and assign work to analysis and mapping teams
• Assist in identifying and resolving issues during testing phases
• Provide status reports and escalate issues to Project Managers
• Manage project schedules and requirements
• Up to 5% travel may be required

WHAT IT TAKES TO SUCCEED

• Eight years EDI / EC / B2B experience as an EDI business analyst
• Excellent knowledge of translation products and mapping applications: Examples include Contivo, Biz Manager, Application Integrator, TrustedLink Enterprise or equivalent translation products
• Experience with B2B translation flows, mapping analysis and map development
• Experience with X12, EDIFACT, TRADACOMS and XML standards
• Proven analytical skills with the ability to solve complex client problems
• Proven ability to provide technical leadership
• Strong verbal and written communications skills

Preferred

• Proficient using OpenText analysis and mapping tools, Contivo Analyst experience preferred
• Knowledge of OpenText products / services

Education and Experience:

Bachelor of Science in Information Systems preferred

Industry Experience:

Knowledge in one or more industries such as Transportation, Automotive, Petroleum, High-tech, Retail or Healthcare

ONE LAST THING

OpenText is more than a global technology leader—we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation:

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range:

$76,790 - $126,155 ; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents:

The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

AI Usage Disclosure:

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.