Service Operations Manager Visa Sponsorship Jobs in Utah

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission: "To assist individuals in their quest for perfection and eternal life."

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Human Resources Business Partner/Financial Ops Specialist

Serve as a Human Resources Business Partner to the Dean and line managers of Religious Education for all aspects of human resources. This position develops relationships of trust and formulates partnerships with college leadership, faculty, staff, and employees in assigned areas to deliver value-added service that reflects the objectives of Religious Education and Brigham Young University.

Also serve as the Financial Operations Specialist for Religious Education. This position supports finance activities within the college and assists with some or all of the following business processes: expense management, financial accounting, budget management, accounts payable, accounts receivable, business assets, grants management, projects, and gifts management. The position follows University financial policies and guidelines, provides routine guidance to college personnel on financial matters, works with the college's finance business partner as needed, and may coordinate the work of operations specialists located in various college units.

What you’ll do in this position:

• Build trusted relationships and partnerships with college leadership, department chairs, directors, managers, and employees.
• Serve as a liaison between assigned college areas and central Human Resources, addressing HR needs and resolving complex issues.
• Provide consultative guidance and coaching on HR matters, including compensation, recruitment, performance management, succession planning, employee engagement, and professional development.
• Ensure compliance with applicable laws, regulations, university policies, and HR procedures.
• Analyze HR data, including turnover, workforce trends, and talent metrics, to support informed decision-making and strategic planning.
• Coordinate and support core HR operations, including recruiting, compensation changes, employee records, benefits, payroll reporting, and organizational changes.
• Communicate HR policies, programs, and initiatives; provide training and support to college leaders and employees on HR processes and best practices.
• Processes and reviews expense transactions, including expense reports, requisitions, receipts, and purchasing card activities.
• Supports financial accounting, budgeting, and planning by processing journal entries, adjustments, and budget transactions.
• Processes accounts payable and receivable transactions, including supplier and customer invoices and manual checks.
• Resolves financial discrepancies and vendor or customer inquiries, and assists with cash and check deposits and reconciliation.
• Processes student payments, including scholarships and refunds.
• Supports business asset management, gifts, endowments, grants, and contracts, including routine asset updates and grant financial transactions.
• Responds to finance-related questions, reviews financial reports, provides training to staff and students, and recommends process improvements to support compliance.

What qualifies you for this role:

Required:

• A firm commitment to the mission of BYU.
• Bachelor's degree and three years of human resources or accounting experience, and HR certifications, OR Bachelor's degree and five years of HR/Financial experience, OR equivalent combination of education, experience, and certifications.
• Experience in one or two HR specialties (Employee Relations, Equal Employment Opportunity, Compensation, Benefits, Recruitment, Organizational Development, Training, etc.)
• Ability to interact professionally with employees on all levels, including front-line employees, college deans, department chairs, university department heads, assistant vice presidents, and Corporation of the President (COP) administrators.
• Experience with consulting, coaching, influencing, and diplomacy.
• Excellent communication skills, both written and verbal.
• Strategic planning experience.
• Negotiation and facilitation experience.
• Process development experience.
• Analysis and problem-solving experience.
• Financial analysis, budgeting, general accounting, purchasing, problem-solving, critical thinking.
• Proven ability to organize, prioritize, coordinate, and manage workflow to meet multiple deadlines.
• Excellent oral and written communication skills.
• Ability to train students and staff in finance functions.

Preferred:

• Change management experience.
• Working knowledge in multiple human resource disciplines.
• Human resources certification (e.g., Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Society for Human Resource Management - Certified Professional (SHRM-CP), or Society for Human Resource Management - Senior Certified Professional (SHRM-SCP), Certified Compensation Professional (CCP), or Certified Benefits Professional (CBP)).
• Experience with PeopleSoft or Workday human resource management systems.
• Job evaluation experience.
• Good understanding of BYU organization, policies, procedures, and the structure and mission of Religious Education.
• Ability to manage teams.

What we offer in return:

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans).
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually.
• Employee assistance program, available to the employee and all members of their household.
• Tuition benefits for employees and eligible family members.
• Access to athletic facilities.
• Excellent medical/dental benefits.
• Short/long-term disability benefits.
• Paid parental and maternity leave.
• Wellness Program.
• Free on-campus parking.
• Free UTA passes for employees, spouses, and qualified dependents.
• Discounts at the BYU Store and for many events at BYU.

Pay Grade: 52

Typical Starting Pay: $67,000.00 to $87,000.00 annually

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

If the job has a post-end date, the last day to apply is the day before. If the job doesn’t have a post-end date, the job could close at any time on any day.