Service Operations Manager Visa Sponsorship Jobs in Alabama

Position Summary:

Facility: Baptist Health Shelby Hospital

Location: Alabaster, AL
Shift: Days

Being a Nurse Operations Manager Surgical Services is more than just a job — it's a calling. It’s about making a real difference in people’s lives, providing comfort and compassionate care to those who need it most, and being part of a dedicated team that saves lives every day.

Baptist Health Hospitals offer great NEW Competitive Pay and great fulltime & part-time benefits package that includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL benefits start day one

Join our Growing Team at Baptist Health Shelby Hospital in Alabaster, AL! At Baptist Health Shelby Hospital, we’re proud to be a leading 252 bed acute care facility dedicated to delivering exceptional healthcare with a community-focused touch. Located in the heart of Alabaster—one of Alabama’s fastest growing and most desirable places to live—we serve over 30,000 emergency visitors annually and offer a wide range of advanced clinical services, including cardiology, cardiovascular surgery, orthopedics, urology, robotics surgery, and more.

Our State-of-the-art facilities feature cutting-edge technology such as 3 Tesla MRI, robotic surgical systems, and 256-slice CT scanner—empowering top tier care. Recognized for excellence with accolades like ACC Cath Lab Accreditation, Trans catheter Valve certification, and Primary Stroke Center Designation, we’re committed to growth, innovation, and community well-being.

Whether you’re an experienced specialist or just beginning your healthcare journey, Baptist Health Shelby offers a dynamic environment where your skills make a real difference. Join us in a welcoming, fast-paced setting with easy commutes, ample free parking, and a team that feels like family. Be part of a hospital that’s shaping the future of healthcare in Alabama—where your career can thrive and your community can flourish!

Responsibilities:

Essential Functions

• Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
• Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
• Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality.
• Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
• Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
• Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
• Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
• Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
• Identifies, recruits, develops, and retains top talent.
• Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
• Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
• Knows and practices sound business and operational excellence.
• Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
• Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
• Demonstrates initiative and situational leadership skills.
• Ensures the customer experience is exceptional.
• Serves as a liaison between team members and nursing administration.
• Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
• Facilitates and supports team member involvement in professional and organizational activities.
• Holds self and others accountable to Baptist Health and Orlando Health’s mission, vision, and values.
• Demonstrates The Orlando Health Way: Assure, Engage, Unite.
• Performs all other duties as assigned.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Baptist Health and Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Baptist Health and Orlando Health policies and procedures.
• Uses working knowledge of risk management concepts.
• Participates in Process Improvement activities as assigned.
• Interprets the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.

Qualifications:

Education/Training

Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.

Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

Licensure/Certification

• Current licensure as a registered nurse in the State of Alabama or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
• Advanced Cardiovascular Life Support (ACLS)
• Pediatric Advanced Life Support (PALS)
• Neonatal Advanced Life Support (NALS)
• Trauma Nurse Core Course (TNCC)
• National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within 2 years.

Experience

Two (2) years as a registered nurse in an acute care setting and one (1) year leadership experience.