Support Engineer Visa Sponsorship Jobs in Utah
Support engineer roles in Utah are concentrated around Salt Lake City's growing tech corridor, with companies like Adobe, Qualtrics, Domo, and Amazon Web Services actively hiring. Ogden and Provo also offer opportunities through software and cloud infrastructure firms. Many Utah employers have established visa sponsorship programs for qualified support engineers.
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Get Access To All JobsSchedule:
Monday - Friday (40 hrs/wk)
9:00 AM - 5:30 PM
Department: Referral Testing - 233
Primary Purpose:
The Laboratory Client Support Specialist works independently to provide problem solving on issues that are complex in nature. Serves as a preanalytic resource, subject matter expert and mentor for their department and division.
About ARUP:
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.
ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.
We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.
Essential Functions:
- Resolves complex issues with internal and external clients and departments.
- Manages client concerns to reach an acceptable solution. Escalates issues as appropriate in each instance.
- Monitors and reassigns workforce based on workload.
- Assists with training of new employees on all functions within the department.
- Answers questions for employees related to process, policy and procedure. Assist in the development of employees within the Laboratory Support Technician career ladder.
- Issues credits as appropriate.
- Maintains thorough knowledge of specimen acceptation/rejection policies for the section.
- Works as a liaison between clients/department and other areas of ARUP.
- Serves in the capacity of Laboratory Support Technician as workload and staffing require.
- Assists supervisor, trainer or designee with activities such as developing training plans, training modules, and procedure revisions.
- Communicates with other departments as requested by the supervisor or in their absence.
- Performs quality review by; reviewing errors log, issuing EIT’s and correcting EXCEPT tests.
- Provides education and retraining as needed to all staff levels in their department.
- Monitors equipment and initiates appropriate corrective action as needed.
- Assists supervisor with quality assurance monitoring and documentation as defined.
- Other duties as assigned.
Physical and Other Requirements:
- Stooping: Bending body downward and forward by bending spine at the waist.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
- Communicate: Frequently communicate with others.
- PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company/departmental policies.
- ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
- Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
- Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Absolute integrity in the accurate identification of samples, test performance, and reporting of results.
- Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.
Experience
Required: Currently working as a Lab Client Support Technician Senior or higher in an applicable department.
Preferred:
- Two years of experience as a Laboratory Support Technician or higher in an applicable department.
- Proficiency with applicable ARUP software programs (i.e., Millennium, ESP, ANSR, IMS, eExcept, etc.).
Education
Required: High School Diploma or Equivalent or better.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Schedule:
Monday - Friday (40 hrs/wk)
9:00 AM - 5:30 PM
Department: Referral Testing - 233
Primary Purpose:
The Laboratory Client Support Specialist works independently to provide problem solving on issues that are complex in nature. Serves as a preanalytic resource, subject matter expert and mentor for their department and division.
About ARUP:
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.
ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.
We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.
Essential Functions:
- Resolves complex issues with internal and external clients and departments.
- Manages client concerns to reach an acceptable solution. Escalates issues as appropriate in each instance.
- Monitors and reassigns workforce based on workload.
- Assists with training of new employees on all functions within the department.
- Answers questions for employees related to process, policy and procedure. Assist in the development of employees within the Laboratory Support Technician career ladder.
- Issues credits as appropriate.
- Maintains thorough knowledge of specimen acceptation/rejection policies for the section.
- Works as a liaison between clients/department and other areas of ARUP.
- Serves in the capacity of Laboratory Support Technician as workload and staffing require.
- Assists supervisor, trainer or designee with activities such as developing training plans, training modules, and procedure revisions.
- Communicates with other departments as requested by the supervisor or in their absence.
- Performs quality review by; reviewing errors log, issuing EIT’s and correcting EXCEPT tests.
- Provides education and retraining as needed to all staff levels in their department.
- Monitors equipment and initiates appropriate corrective action as needed.
- Assists supervisor with quality assurance monitoring and documentation as defined.
- Other duties as assigned.
Physical and Other Requirements:
- Stooping: Bending body downward and forward by bending spine at the waist.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
- Communicate: Frequently communicate with others.
- PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company/departmental policies.
- ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
- Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
- Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Absolute integrity in the accurate identification of samples, test performance, and reporting of results.
- Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.
Experience
Required: Currently working as a Lab Client Support Technician Senior or higher in an applicable department.
Preferred:
- Two years of experience as a Laboratory Support Technician or higher in an applicable department.
- Proficiency with applicable ARUP software programs (i.e., Millennium, ESP, ANSR, IMS, eExcept, etc.).
Education
Required: High School Diploma or Equivalent or better.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Support Engineer Job Roles in Utah
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Search Support Engineer Jobs in UtahSupport Engineer Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for support engineers?
Several established tech employers in Utah have a track record of sponsoring work visas for support engineers. Adobe, Qualtrics, Domo, Instructure, and Amazon Web Services have all filed H-1B visa Labor Condition Applications for technical support roles in the Salt Lake City area. Larger enterprises generally have dedicated immigration teams, which can make the sponsorship process more straightforward for candidates.
Which visa types are most common for support engineer roles in Utah?
The H-1B is the most common work visa for support engineers in Utah, provided the role qualifies as a specialty occupation requiring a bachelor's degree or higher in a relevant technical field. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals may be eligible for TN visa status under the USMCA. L-1B visas are also used when candidates transfer from a foreign affiliated office.
How to find support engineer visa sponsorship jobs in Utah?
Migrate Mate filters job listings specifically by visa sponsorship status, making it practical to search for support engineer roles in Utah without sorting through employers who don't sponsor. You can narrow results by location, including Salt Lake City, Provo, and Ogden, to focus on companies actively hiring international candidates for technical support positions. Migrate Mate is updated regularly to reflect current openings.
Which cities in Utah have the most support engineer sponsorship jobs?
Salt Lake City is the primary hub, home to the largest concentration of tech employers filing H-1B petitions for support roles. Provo and the surrounding Utah County area, sometimes called Silicon Slopes, hosts a dense cluster of software companies including Qualtrics and Domo where support engineering positions are common. Ogden has a smaller but growing presence, particularly in cloud infrastructure and managed services firms.
Are there state-specific factors that affect support engineer sponsorship in Utah?
Utah's Silicon Slopes ecosystem has produced a high density of mid-stage and enterprise software companies, many of which have experience hiring internationally. Brigham Young University, the University of Utah, and Utah State University supply a consistent pipeline of technical graduates, and some employers in the area are familiar with F-1 OPT transitions into H-1B sponsorship. Prevailing wage requirements for support engineer roles are set by the Department of Labor based on the Salt Lake City metropolitan area, which affects the minimum compensation employers must offer sponsored workers.
What is the prevailing wage for sponsored support engineer jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.