Support Engineer Visa Sponsorship Jobs in Illinois
Support engineer roles in Illinois are concentrated in Chicago's tech corridor, where companies like Motorola Solutions, Uptake, and major financial technology firms regularly hire for technical support positions. Illinois employers across software, healthcare IT, and enterprise tech sponsor work visas for qualified support engineers, making it one of the more active Midwest states for this role.
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Get Access To All JobsExperience more with a career at COUNTRY Financial!
We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role
The Life/Health and Investments Technology Support Supervisor supports the day-to-day operations of the Tier 2 and Tier 3 Production Support teams responsible for maintaining the stability, performance, and reliability of applications across the Life/Health and Investments technology portfolios. This role serves as a key liaison between technology teams and business partners, helping ensure the effective delivery of production support services while fostering a culture of operational excellence and continuous improvement.
This position is well-suited for a technology professional seeking to advance their leadership skills while building expertise in production support operations, incident and problem management, service delivery, and stakeholder engagement. The successful candidate will help coordinate support activities, drive issue resolution, enhance operational processes, and collaborate closely with technical and business teams to ensure exceptional service and system availability.
How does this role make an impact?
- Partner with support teams to ensure timely resolution of incidents, service requests, and production issues.
- Assist with incident management activities, ensuring effective communication, escalation, and resolution of service disruptions.
- Monitor and analyze production support metrics to identify trends and opportunities for service improvement.
- Support application releases, deployments, and operational readiness activities to ensure successful implementation.
- Serve as part of the on-call support rotation and provide leadership support during critical incidents and service disruptions.
- Provides leadership by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems.
- Assesses information systems results by auditing application of systems.
- Enhances information systems results by identifying information systems technology opportunities and developing application strategies.
- Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
- Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
Do you have what we're looking for?
Typically requires 6+ years of relevant experience or a combination of related experience, education and training.
Base Pay Range:
$113,200-$155,650
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base salary, this position is eligible for a Short-Term Incentive plan.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
Experience more with a career at COUNTRY Financial!
We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role
The Life/Health and Investments Technology Support Supervisor supports the day-to-day operations of the Tier 2 and Tier 3 Production Support teams responsible for maintaining the stability, performance, and reliability of applications across the Life/Health and Investments technology portfolios. This role serves as a key liaison between technology teams and business partners, helping ensure the effective delivery of production support services while fostering a culture of operational excellence and continuous improvement.
This position is well-suited for a technology professional seeking to advance their leadership skills while building expertise in production support operations, incident and problem management, service delivery, and stakeholder engagement. The successful candidate will help coordinate support activities, drive issue resolution, enhance operational processes, and collaborate closely with technical and business teams to ensure exceptional service and system availability.
How does this role make an impact?
- Partner with support teams to ensure timely resolution of incidents, service requests, and production issues.
- Assist with incident management activities, ensuring effective communication, escalation, and resolution of service disruptions.
- Monitor and analyze production support metrics to identify trends and opportunities for service improvement.
- Support application releases, deployments, and operational readiness activities to ensure successful implementation.
- Serve as part of the on-call support rotation and provide leadership support during critical incidents and service disruptions.
- Provides leadership by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems.
- Assesses information systems results by auditing application of systems.
- Enhances information systems results by identifying information systems technology opportunities and developing application strategies.
- Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
- Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
Do you have what we're looking for?
Typically requires 6+ years of relevant experience or a combination of related experience, education and training.
Base Pay Range:
$113,200-$155,650
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base salary, this position is eligible for a Short-Term Incentive plan.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
Support Engineer Job Roles in Illinois
See all 330+ Support Engineer Jobs in Illinois
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Search Support Engineer Jobs in IllinoisSupport Engineer Jobs in Illinois: Frequently Asked Questions
Which companies in Illinois sponsor visas for support engineers?
Chicago-based employers including Motorola Solutions, Zebra Technologies, Relativity, and large financial technology firms like Morningstar and Avant have sponsored work visas for support engineers. Enterprise software companies and managed service providers in the Chicago metro area account for most sponsorship activity. Healthcare IT companies in the broader Illinois market also hire support engineers and have a track record of H-1B visa sponsorship.
Which visa types are most common for support engineer roles in Illinois?
The H-1B is the most common visa for support engineers in Illinois, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a relevant technical field such as computer science, information systems, or engineering. Some employers also sponsor TN visas for Canadian and Mexican nationals with qualifying engineering or computer science credentials. E-3 visas are an option for Australian citizens meeting the same specialty occupation standard.
Which cities in Illinois have the most support engineer sponsorship jobs?
Chicago accounts for the overwhelming majority of support engineer sponsorship jobs in Illinois, particularly in neighborhoods like the West Loop and River North where technology and financial services firms cluster. Schaumburg and Lisle in the suburban northwest corridor are also notable, with companies like Motorola Solutions and several enterprise tech firms maintaining significant engineering headcounts there. Champaign occasionally sees openings tied to university-affiliated tech organizations.
How to find support engineer visa sponsorship jobs in Illinois?
Migrate Mate filters job listings specifically for roles where employers have a verified history of visa sponsorship, making it easier to identify support engineer openings in Illinois without sorting through postings that won't consider candidates needing authorization. You can filter by state and role to surface relevant Illinois opportunities. Focusing your search on established technology, fintech, and healthcare IT employers in the Chicago metro area tends to yield the most sponsorship-eligible support engineer positions.
Are there any Illinois-specific considerations for support engineers seeking visa sponsorship?
Illinois employers must comply with Department of Labor prevailing wage requirements when filing an H-1B Labor Condition Application, and Chicago's tech market commands wages that are generally competitive with national averages for support engineers, which helps meet that threshold. The University of Illinois at Urbana-Champaign and Illinois Institute of Technology produce a steady pipeline of international graduates who often seek sponsorship in the state. Employers in Illinois are also subject to state labor posting requirements as part of the LCA process.
What is the prevailing wage for sponsored support engineer jobs in Illinois?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.