Support Engineer Visa Sponsorship Jobs in Florida
Florida's support engineer job market spans Miami's fintech and Latin American tech hubs, Tampa's growing cybersecurity sector, and Orlando's simulation and defense technology companies. Major employers including Chewy, Citrix, and Ultimate Software have sponsored support engineers here. The state's large international workforce and proximity to Latin American markets make it a consistent source of visa sponsorship opportunities.
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Get Access To All JobsSUMMARY
The Application Support Engineer II role combines advanced application support with engineering-level troubleshooting across enterprise platforms. Engineers will take lead on complex issues, identify root causes, and implement fixes to improve system stability. Independently resolves moderately complex issues and contributes to system-level stability and improvements. This role serves as a key escalation point and minimizes reliance on development teams.
This role is part of Ryder’s Technology Talent Incubator Program—an accelerated career pathway designed to launch the next generation of technology professionals. You’ll gain hands-on experience supporting enterprise systems while building exposure to cutting-edge areas such as cloud platforms, cybersecurity, data engineering, and artificial intelligence. Through real-world problem solving, mentorship, and continuous learning, the program is designed to fast-track your growth and prepare you for future roles across Ryder’s technology organization, including engineering, data, automation, and security-focused positions.
This role requires hands-on development experience. Candidates must have experience coding in C#, .NET and/or Salesforce (Apex, Lightning). Applications without demonstrated development experience will not be considered.
ESSENTIAL FUNCTIONS
- Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations
- Perform advanced data analysis and debugging to identify root causes of system issues
- Implement configuration changes and light development fixes to resolve issues and improve system performance
- Own issues end-to-end, including diagnosis, resolution, validation, and documentation
- Identify systemic issues and contribute to long-term solutions and process improvements
- Partner with development teams to refine escalations and reduce repeat issues
- Contribute to knowledge base improvements and automation opportunities
ADDITIONAL RESPONSIBILITIES
- Operates with moderate to high independence; handles most issues without guidance
- Impacts team-level processes and contributes to cross-team issue resolution
- Provides guidance and support to Level I engineers
- Participate in training and development activities within the Talent Incubator Program
SKILLS AND ABILITIES
- Strong troubleshooting and analytical skills, Required
- Ability to work independently on complex issues, Required
- Strong communication and collaboration skills, Required
QUALIFICATIONS
- Bachelor's Degree in Computer Science, MIS, or related field, Required
- Two (2) years to Four (4) years or more in Application support or development, Required
- Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced, Required
- Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate, Required
- Experience with SQL/data querying Intermediate, Required
- Familiarity with APIs and integrations Intermediate, Preferred
- Experience with RCA/problem management Intermediate, Preferred
TRAVEL
- No
JOB CATEGORY: Application Development, Delivery & Support
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Salaried
Minimum Pay Range: $60,000.00
Maximum Pay Range: $80,000.00
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
SUMMARY
The Application Support Engineer II role combines advanced application support with engineering-level troubleshooting across enterprise platforms. Engineers will take lead on complex issues, identify root causes, and implement fixes to improve system stability. Independently resolves moderately complex issues and contributes to system-level stability and improvements. This role serves as a key escalation point and minimizes reliance on development teams.
This role is part of Ryder’s Technology Talent Incubator Program—an accelerated career pathway designed to launch the next generation of technology professionals. You’ll gain hands-on experience supporting enterprise systems while building exposure to cutting-edge areas such as cloud platforms, cybersecurity, data engineering, and artificial intelligence. Through real-world problem solving, mentorship, and continuous learning, the program is designed to fast-track your growth and prepare you for future roles across Ryder’s technology organization, including engineering, data, automation, and security-focused positions.
This role requires hands-on development experience. Candidates must have experience coding in C#, .NET and/or Salesforce (Apex, Lightning). Applications without demonstrated development experience will not be considered.
ESSENTIAL FUNCTIONS
- Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations
- Perform advanced data analysis and debugging to identify root causes of system issues
- Implement configuration changes and light development fixes to resolve issues and improve system performance
- Own issues end-to-end, including diagnosis, resolution, validation, and documentation
- Identify systemic issues and contribute to long-term solutions and process improvements
- Partner with development teams to refine escalations and reduce repeat issues
- Contribute to knowledge base improvements and automation opportunities
ADDITIONAL RESPONSIBILITIES
- Operates with moderate to high independence; handles most issues without guidance
- Impacts team-level processes and contributes to cross-team issue resolution
- Provides guidance and support to Level I engineers
- Participate in training and development activities within the Talent Incubator Program
SKILLS AND ABILITIES
- Strong troubleshooting and analytical skills, Required
- Ability to work independently on complex issues, Required
- Strong communication and collaboration skills, Required
QUALIFICATIONS
- Bachelor's Degree in Computer Science, MIS, or related field, Required
- Two (2) years to Four (4) years or more in Application support or development, Required
- Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced, Required
- Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate, Required
- Experience with SQL/data querying Intermediate, Required
- Familiarity with APIs and integrations Intermediate, Preferred
- Experience with RCA/problem management Intermediate, Preferred
TRAVEL
- No
JOB CATEGORY: Application Development, Delivery & Support
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Salaried
Minimum Pay Range: $60,000.00
Maximum Pay Range: $80,000.00
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Support Engineer Job Roles in Florida
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Search Support Engineer Jobs in FloridaSupport Engineer Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for support engineers in Florida?
Florida-based companies with documented H-1B visa sponsorship histories for support engineering roles include Chewy (headquartered in Dania Beach), Citrix Systems in Fort Lauderdale, and Ultimate Software in Weston. Large financial technology firms in Miami and healthcare IT companies in Tampa and Jacksonville also appear regularly in Department of Labor LCA filings for support engineer positions.
Which visa types are most common for support engineer roles in Florida?
The H-1B is the most common visa category for support engineers in Florida, as the role typically qualifies as a specialty occupation requiring a bachelor's degree in computer science, information systems, or a related field. TN visas are an option for Canadian and Mexican nationals. Australians may qualify for the E-3 visa, which has no lottery and a separate annual allocation.
Which cities in Florida have the most support engineer sponsorship jobs?
Miami leads in support engineer sponsorship activity, driven by its concentration of fintech, SaaS, and Latin American regional headquarters. Tampa follows closely, with a growing cybersecurity and managed services sector. Fort Lauderdale and Orlando also generate steady demand, particularly from enterprise software companies and defense and simulation technology contractors with large technical support operations.
How to find support engineer visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find support engineer roles in Florida without sorting through positions that don't offer sponsorship. You can filter by state and job title to surface active openings from Florida employers who have a track record of sponsoring international candidates for support engineering positions.
Are there any Florida-specific factors that affect support engineer visa sponsorship?
Florida's lack of a state income tax is sometimes a factor in compensation structuring, which affects how employers document prevailing wage compliance for LCA filings. The state's large university system, including the University of Florida and Florida International University, generates a consistent pipeline of international graduates on OPT, which means many Florida employers already have established processes for transitioning support engineers from F-1 status to H-1B sponsorship.
What is the prevailing wage for sponsored support engineer jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.