Support Engineer Visa Sponsorship Jobs in Florida
Florida's support engineer job market spans Miami's fintech and Latin American tech hubs, Tampa's growing cybersecurity sector, and Orlando's simulation and defense technology companies. Major employers including Chewy, Citrix, and Ultimate Software have sponsored support engineers here. The state's large international workforce and proximity to Latin American markets make it a consistent source of visa sponsorship opportunities.
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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOP's.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 1+ years of professional environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Fluent in Cisco/networking and either Linux and/or Microsoft
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience managing multiple projects, prioritizing, planning, and managing time
- Experience in oral and written communication in English
- Data center infrastructure and facilities experience
- Ability to explain complex IT concepts in simple terms
- Proven ability to work successfully with limited supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, FL, Fort Myers
Compensation
- Salary Range: $25.00 - $41.00 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOP's.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 1+ years of professional environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Fluent in Cisco/networking and either Linux and/or Microsoft
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience managing multiple projects, prioritizing, planning, and managing time
- Experience in oral and written communication in English
- Data center infrastructure and facilities experience
- Ability to explain complex IT concepts in simple terms
- Proven ability to work successfully with limited supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, FL, Fort Myers
Compensation
- Salary Range: $25.00 - $41.00 USD hourly
Support Engineer Job Roles in Florida
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Search Support Engineer Jobs in FloridaSupport Engineer Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for support engineers in Florida?
Florida-based companies with documented H-1B sponsorship histories for support engineering roles include Chewy (headquartered in Dania Beach), Citrix Systems in Fort Lauderdale, and Ultimate Software in Weston. Large financial technology firms in Miami and healthcare IT companies in Tampa and Jacksonville also appear regularly in Department of Labor LCA filings for support engineer positions.
Which visa types are most common for support engineer roles in Florida?
The H-1B is the most common visa category for support engineers in Florida, as the role typically qualifies as a specialty occupation requiring a bachelor's degree in computer science, information systems, or a related field. TN visas are an option for Canadian and Mexican nationals. Australians may qualify for the E-3 visa, which has no lottery and a separate annual allocation.
Which cities in Florida have the most support engineer sponsorship jobs?
Miami leads in support engineer sponsorship activity, driven by its concentration of fintech, SaaS, and Latin American regional headquarters. Tampa follows closely, with a growing cybersecurity and managed services sector. Fort Lauderdale and Orlando also generate steady demand, particularly from enterprise software companies and defense and simulation technology contractors with large technical support operations.
How to find support engineer visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find support engineer roles in Florida without sorting through positions that don't offer sponsorship. You can filter by state and job title to surface active openings from Florida employers who have a track record of sponsoring international candidates for support engineering positions.
Are there any Florida-specific factors that affect support engineer visa sponsorship?
Florida's lack of a state income tax is sometimes a factor in compensation structuring, which affects how employers document prevailing wage compliance for LCA filings. The state's large university system, including the University of Florida and Florida International University, generates a consistent pipeline of international graduates on OPT, which means many Florida employers already have established processes for transitioning support engineers from F-1 status to H-1B sponsorship.
What is the prevailing wage for sponsored support engineer jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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