Support Engineer Visa Sponsorship Jobs in Maine
Support engineer roles in Maine are concentrated around Portland and Augusta, where managed service providers, health tech firms, and state government contractors maintain technical support teams. Companies like WEX Inc. and Idexx Laboratories have sponsored technical roles in the state, making Maine a smaller but genuine market for international candidates seeking visa sponsorship.
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Professional - Nonclinical
Req #: 91325
Are you someone who enjoys technology, teaching others, and helping clinical teams get the most out of the tools they use every day? MaineHealth is looking for an EPIC Application Support Specialist to join our team in a full-time, onsite role. In this position, you’ll be a go-to resource for clinical team members using EPIC. You’ll provide training and ongoing end-user support for providers, clinical staff, and ancillary teams, helping them confidently navigate the system and incorporate EPIC into their daily workflows.
A big part of this role is education. You’ll develop training materials tailored to different clinical disciplines, deliver training, troubleshoot end-user needs, and help maintain application functionality within the MaineHealth EPIC model system. Your understanding of clinical workflows will be important as you help connect technology with the way care is actually delivered.
We’re looking for someone who is comfortable working with people just as much as technology. You should be a strong communicator and trainer who can explain systems clearly, solve problems, and build relationships with a variety of clinical professionals. If you enjoy teaching, problem-solving, technology, and supporting healthcare professionals—and you’re looking for an onsite role where your work can make a difference in the day-to-day delivery of patient care—we’d love to hear from you.
Summary
The EPIC Application Support Specialist role is responsible for providing training and end user support of the EPIC system for clinical team members, including training of all providers, clinical, and ancillary staff; maintaining application functionality within the MaineHealth model system; and supporting end user needs.
BASIC QUALIFICATIONS
- Education: Bachelor’s Degree or equivalent preferred.
- License/Certifications: Credentialed in EPIC focused modules or complete MH credentialing program may be required.
- Experience: Two years of experience with computerized systems/teaching required. Knowledge of clinical workflows required.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: N/A
Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.
The pay range for this position is $71,448.00 to $96,636.80 per year.
Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.
If you have questions about this role, please contact kaye.cross@mainehealth.org
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
Description
Professional - Nonclinical
Req #: 91325
Are you someone who enjoys technology, teaching others, and helping clinical teams get the most out of the tools they use every day? MaineHealth is looking for an EPIC Application Support Specialist to join our team in a full-time, onsite role. In this position, you’ll be a go-to resource for clinical team members using EPIC. You’ll provide training and ongoing end-user support for providers, clinical staff, and ancillary teams, helping them confidently navigate the system and incorporate EPIC into their daily workflows.
A big part of this role is education. You’ll develop training materials tailored to different clinical disciplines, deliver training, troubleshoot end-user needs, and help maintain application functionality within the MaineHealth EPIC model system. Your understanding of clinical workflows will be important as you help connect technology with the way care is actually delivered.
We’re looking for someone who is comfortable working with people just as much as technology. You should be a strong communicator and trainer who can explain systems clearly, solve problems, and build relationships with a variety of clinical professionals. If you enjoy teaching, problem-solving, technology, and supporting healthcare professionals—and you’re looking for an onsite role where your work can make a difference in the day-to-day delivery of patient care—we’d love to hear from you.
Summary
The EPIC Application Support Specialist role is responsible for providing training and end user support of the EPIC system for clinical team members, including training of all providers, clinical, and ancillary staff; maintaining application functionality within the MaineHealth model system; and supporting end user needs.
BASIC QUALIFICATIONS
- Education: Bachelor’s Degree or equivalent preferred.
- License/Certifications: Credentialed in EPIC focused modules or complete MH credentialing program may be required.
- Experience: Two years of experience with computerized systems/teaching required. Knowledge of clinical workflows required.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: N/A
Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.
The pay range for this position is $71,448.00 to $96,636.80 per year.
Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.
If you have questions about this role, please contact kaye.cross@mainehealth.org
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
Support Engineer Job Roles in Maine
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Search Support Engineer Jobs in MaineSupport Engineer Jobs in Maine: Frequently Asked Questions
Which companies sponsor visas for support engineers in Maine?
Maine's most active visa sponsors for technical support roles include WEX Inc., a payment technology company headquartered in Portland, and Idexx Laboratories, a global veterinary diagnostics firm based in Westbrook. Managed service providers and health information technology contractors operating out of Portland and Augusta also file H-1B visa petitions for support engineer positions on a recurring basis.
Which visa types are most common for support engineer roles in Maine?
The H-1B is the most common visa for support engineers in Maine, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field. Candidates already holding TN visa status (Canadian or Mexican nationals) or an O-1 visa may also find placement with Maine employers. Some positions at universities or affiliated research institutions can qualify for cap-exempt H-1B filings.
Which cities in Maine have the most support engineer sponsorship jobs?
Portland accounts for the largest share of support engineer sponsorship activity in Maine, driven by its concentration of fintech, health tech, and managed IT service companies. Augusta, as the state capital, generates demand through government technology contractors. Westbrook, home to Idexx Laboratories, and Bangor, with its regional healthcare and university presence, are secondary markets worth monitoring for sponsorship openings.
How to find support engineer visa sponsorship jobs in Maine?
Migrate Mate is the most direct way to find support engineer roles in Maine that explicitly offer visa sponsorship. The platform filters job listings by role and sponsorship status, so you are not sorting through positions that exclude international candidates. Filtering to Maine on Migrate Mate surfaces active openings from companies with a documented history of sponsoring technical support staff in the state.
What state-specific factors should support engineers consider when pursuing sponsorship in Maine?
Maine's tech sector is smaller than major metro markets, so the pool of sponsoring employers is narrower and competition for each opening can be meaningful. The state's growing health technology and financial services sectors, particularly around Portland, are the most consistent sources of H-1B filings for support roles. Candidates with experience in SaaS platforms, ERP systems, or enterprise IT support tend to align best with what Maine sponsors are actively hiring for.
What is the prevailing wage for sponsored support engineer jobs in Maine?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.