Support Engineer Visa Sponsorship Jobs in Massachusetts
Massachusetts supports engineer hiring across its dense tech corridor, from Boston's Seaport District to Cambridge's innovation cluster and suburban Route 128. Companies like HubSpot, Akamai, Toast, and Wayfair regularly hire support engineers and have established visa sponsorship infrastructure. The state's concentration of universities and software firms creates steady demand for internationally qualified candidates.
Find Support Engineer JobsOverview
Showing 5 of 177+ Support Engineer Jobs in Massachusetts with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 177+ Support Engineer Jobs in Massachusetts with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Engineer Jobs in Massachusetts with Visa Sponsorship.
Get Access To All JobsSUMMARY
The Application Support Engineer II role combines advanced application support with engineering-level troubleshooting across enterprise platforms. Engineers will take lead on complex issues, identify root causes, and implement fixes to improve system stability. Independently resolves moderately complex issues and contributes to system-level stability and improvements. This role serves as a key escalation point and minimizes reliance on development teams.
This role is part of Ryder’s Technology Talent Incubator Program—an accelerated career pathway designed to launch the next generation of technology professionals. You’ll gain hands-on experience supporting enterprise systems while building exposure to cutting-edge areas such as cloud platforms, cybersecurity, data engineering, and artificial intelligence. Through real-world problem solving, mentorship, and continuous learning, the program is designed to fast-track your growth and prepare you for future roles across Ryder’s technology organization, including engineering, data, automation, and security-focused positions.
This role requires hands-on development experience. Candidates must have experience coding in C#, .NET and/or Salesforce (Apex, Lightning). Applications without demonstrated development experience will not be considered.
ESSENTIAL FUNCTIONS
- Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations
- Perform advanced data analysis and debugging to identify root causes of system issues
- Implement configuration changes and light development fixes to resolve issues and improve system performance
- Own issues end-to-end, including diagnosis, resolution, validation, and documentation
- Identify systemic issues and contribute to long-term solutions and process improvements
- Partner with development teams to refine escalations and reduce repeat issues
- Contribute to knowledge base improvements and automation opportunities
ADDITIONAL RESPONSIBILITIES
- Operates with moderate to high independence; handles most issues without guidance
- Impacts team-level processes and contributes to cross-team issue resolution
- Provides guidance and support to Level I engineers
- Participate in training and development activities within the Talent Incubator Program
SKILLS AND ABILITIES
- Strong troubleshooting and analytical skills, Required
- Ability to work independently on complex issues, Required
- Strong communication and collaboration skills, Required
QUALIFICATIONS
- Bachelor's Degree in Computer Science, MIS, or related field, Required
- Two (2) years to Four (4) years or more in Application support or development, Required
- Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced, Required
- Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate, Required
- Experience with SQL/data querying Intermediate, Required
- Familiarity with APIs and integrations Intermediate, Preferred
- Experience with RCA/problem management Intermediate, Preferred
TRAVEL
- No
JOB CATEGORY: Application Development, Delivery & Support
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Salaried
Minimum Pay Range: $60,000.00
Maximum Pay Range: $80,000.00
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
SUMMARY
The Application Support Engineer II role combines advanced application support with engineering-level troubleshooting across enterprise platforms. Engineers will take lead on complex issues, identify root causes, and implement fixes to improve system stability. Independently resolves moderately complex issues and contributes to system-level stability and improvements. This role serves as a key escalation point and minimizes reliance on development teams.
This role is part of Ryder’s Technology Talent Incubator Program—an accelerated career pathway designed to launch the next generation of technology professionals. You’ll gain hands-on experience supporting enterprise systems while building exposure to cutting-edge areas such as cloud platforms, cybersecurity, data engineering, and artificial intelligence. Through real-world problem solving, mentorship, and continuous learning, the program is designed to fast-track your growth and prepare you for future roles across Ryder’s technology organization, including engineering, data, automation, and security-focused positions.
This role requires hands-on development experience. Candidates must have experience coding in C#, .NET and/or Salesforce (Apex, Lightning). Applications without demonstrated development experience will not be considered.
ESSENTIAL FUNCTIONS
- Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations
- Perform advanced data analysis and debugging to identify root causes of system issues
- Implement configuration changes and light development fixes to resolve issues and improve system performance
- Own issues end-to-end, including diagnosis, resolution, validation, and documentation
- Identify systemic issues and contribute to long-term solutions and process improvements
- Partner with development teams to refine escalations and reduce repeat issues
- Contribute to knowledge base improvements and automation opportunities
ADDITIONAL RESPONSIBILITIES
- Operates with moderate to high independence; handles most issues without guidance
- Impacts team-level processes and contributes to cross-team issue resolution
- Provides guidance and support to Level I engineers
- Participate in training and development activities within the Talent Incubator Program
SKILLS AND ABILITIES
- Strong troubleshooting and analytical skills, Required
- Ability to work independently on complex issues, Required
- Strong communication and collaboration skills, Required
QUALIFICATIONS
- Bachelor's Degree in Computer Science, MIS, or related field, Required
- Two (2) years to Four (4) years or more in Application support or development, Required
- Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced, Required
- Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate, Required
- Experience with SQL/data querying Intermediate, Required
- Familiarity with APIs and integrations Intermediate, Preferred
- Experience with RCA/problem management Intermediate, Preferred
TRAVEL
- No
JOB CATEGORY: Application Development, Delivery & Support
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Salaried
Minimum Pay Range: $60,000.00
Maximum Pay Range: $80,000.00
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Support Engineer Job Roles in Massachusetts
See all 177+ Support Engineer Jobs in Massachusetts
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Support Engineer Jobs in MassachusettsSupport Engineer Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for support engineers in Massachusetts?
Established tech employers in Massachusetts with a history of sponsoring support engineers include Akamai Technologies, HubSpot, Toast, Wayfair, Veeva Systems, and Klaviyo. Larger enterprise software companies headquartered or with major offices in the Boston area, such as PTC and Rapid7, also file H-1B visa petitions for support engineering roles. Sponsorship availability varies by team, headcount, and hiring cycle, so confirming directly with employers is advisable.
Which visa types are most common for support engineer roles in Massachusetts?
The H-1B is the most common visa category for support engineers in Massachusetts, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related technical field. Candidates already authorized under OPT or STEM OPT are frequently hired before transitioning to H-1B sponsorship. The O-1A is an option for support engineers with documented exceptional expertise, though it is less common at this career level.
Which cities in Massachusetts have the most support engineer sponsorship jobs?
Boston and Cambridge account for the largest share of support engineer sponsorship opportunities in Massachusetts, driven by their concentration of SaaS companies, cybersecurity firms, and life sciences technology vendors. Waltham and Burlington along the Route 128 corridor are secondary hubs, hosting regional offices of companies like Akamai and PTC. Somerville and the broader Greater Boston metro also contribute meaningfully to the overall volume of posted roles.
How to find support engineer visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse support engineer roles in Massachusetts without sorting through positions that won't consider international candidates. You can narrow results by location and role type to focus on Boston, Cambridge, or the Route 128 corridor. Because sponsorship status can change quickly, checking Migrate Mate regularly gives you the most current picture of which Massachusetts employers are actively hiring.
Are there state-specific considerations for support engineers seeking sponsorship in Massachusetts?
Massachusetts employers filing H-1B petitions for support engineers must meet the Department of Labor's prevailing wage requirements, which reflect the state's higher cost of living and competitive tech market. The Boston metro consistently records higher prevailing wages for technical roles than the national average, which factors into whether smaller companies pursue sponsorship. Many Massachusetts employers also recruit through partnerships with local universities like MIT, Northeastern, and Boston University, giving OPT candidates a practical entry point.
What is the prevailing wage for sponsored support engineer jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.