Customer Support Representative Visa Sponsorship Jobs in Virginia
Virginia's customer support representative market spans federal contractors in Northern Virginia, tech firms in the Richmond corridor, and telecommunications companies across the state. Employers including Booz Allen Hamilton, DXC Technology, and Capital One regularly hire for these roles. International candidates seeking visa sponsorship will find the strongest opportunities in the D.C. metro area and Northern Virginia's technology hub.
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Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a part-time Financial Services Specialist to join our team in South Boston, VA.
The Financial Services Specialist is the face of First National Bank and an essential member of the Retail branch team, making a meaningful impact on the lives of our customers and communities. This part-time position is expected to work approximately 25 hours per week. The Financial Services Specialist must embody the high-performance behaviors of teamwork, professionalism, leading by being a positive example, and service:
- Demonstrating a commitment to First National Bank Customer Service Standards while maintaining a helpful attitude in a fast-paced environment
- Have proven proficiency in cash handling and verbal communication
WHAT’S IN IT FOR YOU?
- Competitive salary and other bonus opportunities
- Generous Paid Time Off (PTO) and 11 paid holidays
- 401(k) Match Program and Pension Plan
- Tuition Reimbursement
- We focus on the growth and development of our employees. Financial Services Specialists at FNB have a variety of career paths and the ability to build the career they desire
WHAT WILL YOU BE DOING IN THIS ROLE?
- Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors. This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor
- Opening new accounts, certificates of deposit, and other products offered by the Bank. Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system
- Handling customer questions or concerns and determining if Supervisor input is necessary
- Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing
- Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate
- Following directions from members of Management and complying with all department and company policies and procedures
WHAT WILL YOU NEED?
- High School diploma or equivalency required; Associate’s degree preferred
- Prior Teller experience and basic knowledge of relevant banking regulations preferred
- Working knowledge of Microsoft Office products
- To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision
- An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly
- Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin
PHYSICAL/ENVIRONMENTAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
- This position works in a normal office environment
- While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision
We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
DESCRIPTION:
Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a part-time Financial Services Specialist to join our team in South Boston, VA.
The Financial Services Specialist is the face of First National Bank and an essential member of the Retail branch team, making a meaningful impact on the lives of our customers and communities. This part-time position is expected to work approximately 25 hours per week. The Financial Services Specialist must embody the high-performance behaviors of teamwork, professionalism, leading by being a positive example, and service:
- Demonstrating a commitment to First National Bank Customer Service Standards while maintaining a helpful attitude in a fast-paced environment
- Have proven proficiency in cash handling and verbal communication
WHAT’S IN IT FOR YOU?
- Competitive salary and other bonus opportunities
- Generous Paid Time Off (PTO) and 11 paid holidays
- 401(k) Match Program and Pension Plan
- Tuition Reimbursement
- We focus on the growth and development of our employees. Financial Services Specialists at FNB have a variety of career paths and the ability to build the career they desire
WHAT WILL YOU BE DOING IN THIS ROLE?
- Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors. This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor
- Opening new accounts, certificates of deposit, and other products offered by the Bank. Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system
- Handling customer questions or concerns and determining if Supervisor input is necessary
- Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing
- Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate
- Following directions from members of Management and complying with all department and company policies and procedures
WHAT WILL YOU NEED?
- High School diploma or equivalency required; Associate’s degree preferred
- Prior Teller experience and basic knowledge of relevant banking regulations preferred
- Working knowledge of Microsoft Office products
- To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision
- An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly
- Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin
PHYSICAL/ENVIRONMENTAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
- This position works in a normal office environment
- While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision
We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
Customer Support Representative Job Roles in Virginia
See all 154+ Customer Support Representative Jobs in Virginia
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Search Customer Support Representative Jobs in VirginiaCustomer Support Representative Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Virginia?
Northern Virginia's federal contracting sector drives much of the sponsorship activity, with companies like Booz Allen Hamilton, Leidos, and SAIC hiring customer support staff who may require visa sponsorship. Technology firms including Capital One, DXC Technology, and Amazon Web Services also sponsor for these roles, particularly in the D.C. metro and Richmond areas. Sponsorship is not guaranteed and varies by employer and role classification.
Which visa types are most common for customer support representative roles in Virginia?
The H-1B visa is the most frequently used visa for customer support representative roles in Virginia when the position requires a bachelor's degree in a specific field, such as technical or IT support. The TN visa is available for Canadian and Mexican nationals in qualifying professional categories. The L-1 visa applies if you're transferring within a multinational company already employing you abroad.
Which cities in Virginia have the most customer support representative sponsorship jobs?
Northern Virginia cities, particularly Arlington, McLean, Reston, and Tysons, concentrate the highest volume of sponsorship-eligible customer support roles due to the density of federal contractors and technology employers there. Richmond has a growing financial services and healthcare tech presence, with Capital One and Anthem among notable employers. Virginia Beach also has customer support hiring activity tied to defense and retail companies.
How to find customer support representative visa sponsorship jobs in Virginia?
Migrate Mate is built specifically for international job seekers and filters customer support representative roles by visa sponsorship eligibility, letting you search within Virginia directly. This saves significant time compared to manually screening employers. Migrate Mate's listings focus on positions where employers have a documented history of sponsoring work visas, making it especially useful for H-1B and TN visa candidates targeting Northern Virginia's technology and contracting employers.
Are there any Virginia-specific considerations for customer support representatives seeking sponsorship?
Virginia's proximity to Washington D.C. means many customer support roles within federal contracting firms may require security clearance eligibility, which can complicate sponsorship timelines for some visa holders. Additionally, roles classified as technical support within IT-focused companies are more likely to meet the H-1B specialty occupation standard than general customer service positions. Industry context and how the employer defines the role significantly affects sponsorship viability.
What is the prevailing wage for sponsored customer support representative jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.