Customer Support Representative Visa Sponsorship Jobs in Oklahoma
Customer support representative roles in Oklahoma are concentrated in Oklahoma City and Tulsa, where companies in energy, retail, and financial services maintain large service operations. Employers including Paycom, Hobby Lobby, and Williams Companies have historically hired for customer-facing roles, and some pursue visa sponsorship for qualified international candidates.
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Get Access To All JobsJOB SUMMARY:
Responsible for providing technical and customer service support for pharmacy benefits, processing prior authorizations according to CMS and State regulations, and resolving pharmacy related complaints.
KEY RESPONSIBILITIES:
- Telephone support for pharmacies and members related to pharmacy benefits for the HMO product.
- Provides resolution for various types of phone calls including, but not limited to referral, authorization, and step therapy protocols between physicians, pharmacies and members for the HMO product.
- Resolve claims adjudication issues related to pharmacy.
- Responsible for processing prior authorizations for medications.
- Work may require overtime to meet deadlines. Work may also involve dealing with members who are disgruntled or upset.
- Performs other job-related duties as assigned.
QUALIFICATIONS:
- Basic punctuation and grammar skills
- Ability to function under pressure.
- Proficient in Microsoft applications.
- Ability to work independently and apply good judgment.
- Ability to maintain and preserve information of highly confidential nature.
- Possess strong oral and written communication skills.
- Capable of project management from beginning to completion.
- Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
- High school diploma or equivalent.
- Two years’ experience in managed care pharmacy benefits, pharmacy tech or related discipline.
- Basic understanding of Health Plan Industry.
- One year customer service experience required.
- Previous customer service experience in a Medicare Advantage plan preferred.
CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
JOB SUMMARY:
Responsible for providing technical and customer service support for pharmacy benefits, processing prior authorizations according to CMS and State regulations, and resolving pharmacy related complaints.
KEY RESPONSIBILITIES:
- Telephone support for pharmacies and members related to pharmacy benefits for the HMO product.
- Provides resolution for various types of phone calls including, but not limited to referral, authorization, and step therapy protocols between physicians, pharmacies and members for the HMO product.
- Resolve claims adjudication issues related to pharmacy.
- Responsible for processing prior authorizations for medications.
- Work may require overtime to meet deadlines. Work may also involve dealing with members who are disgruntled or upset.
- Performs other job-related duties as assigned.
QUALIFICATIONS:
- Basic punctuation and grammar skills
- Ability to function under pressure.
- Proficient in Microsoft applications.
- Ability to work independently and apply good judgment.
- Ability to maintain and preserve information of highly confidential nature.
- Possess strong oral and written communication skills.
- Capable of project management from beginning to completion.
- Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
- High school diploma or equivalent.
- Two years’ experience in managed care pharmacy benefits, pharmacy tech or related discipline.
- Basic understanding of Health Plan Industry.
- One year customer service experience required.
- Previous customer service experience in a Medicare Advantage plan preferred.
CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Customer Support Representative Job Roles in Oklahoma
See all 74+ Customer Support Representative Jobs in Oklahoma
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Search Customer Support Representative Jobs in OklahomaCustomer Support Representative Jobs in Oklahoma: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Oklahoma?
Oklahoma-based employers with a track record of visa sponsorship in customer-facing roles include Paycom, Williams Companies, and TTEC, which operates support centers in the state. Larger national employers with Oklahoma offices, such as American Fidelity and Love's Travel Stops, also periodically sponsor international candidates for customer support positions when a qualifying specialty occupation case can be made.
Which visa types are most common for customer support representative roles in Oklahoma?
The H-1B visa is the most frequently used work visa for professional roles in Oklahoma, but customer support positions must meet the specialty occupation standard, requiring at least a bachelor's degree in a specific field directly related to the job. Roles framed around technical support, client success management, or bilingual enterprise support tend to have a stronger case. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories.
Which cities in Oklahoma have the most customer support representative sponsorship jobs?
Oklahoma City and Tulsa account for the majority of customer support sponsorship opportunities in the state. Oklahoma City is home to corporate headquarters for Paycom and other technology and financial services companies. Tulsa has a strong energy sector presence and a growing tech scene, with employers there increasingly building out customer success and technical support teams that may consider international candidates.
How to find customer support representative visa sponsorship jobs in Oklahoma?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the United States. You can filter by role and state to find customer support representative positions in Oklahoma where employers have indicated sponsorship willingness. Because sponsorship availability changes frequently, checking Migrate Mate regularly and setting up role-specific alerts gives you the most current picture of what is open.
Are there state-specific considerations for customer support representatives seeking sponsorship in Oklahoma?
Oklahoma's economy is anchored in energy, agriculture, aerospace, and financial services, so customer support roles with a technical or industry-specific component, such as supporting oil and gas software platforms or financial products, are more likely to meet the H-1B specialty occupation threshold than general call center work. Oklahoma State University and the University of Oklahoma also produce graduates who remain in state, creating a pipeline that some employers draw from when hiring internationally.
What is the prevailing wage for sponsored customer support representative jobs in Oklahoma?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.