Customer Support Representative Visa Sponsorship Jobs in Oklahoma
Customer support representative roles in Oklahoma are concentrated in Oklahoma City and Tulsa, where companies in energy, retail, and financial services maintain large service operations. Employers including Paycom, Hobby Lobby, and Williams Companies have historically hired for customer-facing roles, and some pursue visa sponsorship for qualified international candidates.
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DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
As a Customer Support Representative from this organization, you will respond to basic inbound customer call inquiries and escalations, along with performing data management and validation within a proprietary database.
Responsibilities:
- Answer inbound calls and respond to basic customer questions and/or forward escalations via email to appropriate personnel.
- Record calls in the account history with the results of the inquiry; initiate required confirmations without direct supervision. Research customer inquiries and respond to appropriate parties in a timely manner.
- Process inbound calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Record calls, process requests, and update account history with the results of inquiries, including proper documentation.
- Perform data entry and match documents to appropriate accounts, processing pricing requests and validating records to ensure accurate, complete, and reliable data within a proprietary database.
- Interface with team members, management, and customers regarding customer service issues.
Mandatory Requirements:
- 2 years of call center experience is mandatory
- Exceptional verbal and written communication skills with excellent typing skills
- Exceptional empathy, compassion, and customer service skills when supporting individuals during sensitive life events
- Strong interpersonal and communication skills with the ability to handle emotionally sensitive conversations professionally
- Proven de-escalation skills and ability to remain composed under pressure
- You’ll need a quiet, dedicated workspace and reliable internet connection
- Strong organizational skills with the ability to manage tasks efficiently and meet deadlines consistently
- Proficient in gathering and verifying data from diverse digital sources
- Skilled in critical thinking and categorizing information accurately for reporting or decision-making
- Flexible and adaptable to shift changes
Education:
Minimum degree required: High school diploma or G.E.D. (diploma has to be provided)
Work Environment
This position is fully remote within the United States only. Home base, remote – laptop will be provided. Schedule: Weekend night shift. Shift: Wednesday–Sunday, 8:30 PM CST to 5:00 AM CST.
Compensation
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $31,800 - $54,600.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Job Description:
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
As a Customer Support Representative from this organization, you will respond to basic inbound customer call inquiries and escalations, along with performing data management and validation within a proprietary database.
Responsibilities:
- Answer inbound calls and respond to basic customer questions and/or forward escalations via email to appropriate personnel.
- Record calls in the account history with the results of the inquiry; initiate required confirmations without direct supervision. Research customer inquiries and respond to appropriate parties in a timely manner.
- Process inbound calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Record calls, process requests, and update account history with the results of inquiries, including proper documentation.
- Perform data entry and match documents to appropriate accounts, processing pricing requests and validating records to ensure accurate, complete, and reliable data within a proprietary database.
- Interface with team members, management, and customers regarding customer service issues.
Mandatory Requirements:
- 2 years of call center experience is mandatory
- Exceptional verbal and written communication skills with excellent typing skills
- Exceptional empathy, compassion, and customer service skills when supporting individuals during sensitive life events
- Strong interpersonal and communication skills with the ability to handle emotionally sensitive conversations professionally
- Proven de-escalation skills and ability to remain composed under pressure
- You’ll need a quiet, dedicated workspace and reliable internet connection
- Strong organizational skills with the ability to manage tasks efficiently and meet deadlines consistently
- Proficient in gathering and verifying data from diverse digital sources
- Skilled in critical thinking and categorizing information accurately for reporting or decision-making
- Flexible and adaptable to shift changes
Education:
Minimum degree required: High school diploma or G.E.D. (diploma has to be provided)
Work Environment
This position is fully remote within the United States only. Home base, remote – laptop will be provided. Schedule: Weekend night shift. Shift: Wednesday–Sunday, 8:30 PM CST to 5:00 AM CST.
Compensation
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $31,800 - $54,600.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Customer Support Representative Job Roles in Oklahoma
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Search Customer Support Representative Jobs in OklahomaCustomer Support Representative Jobs in Oklahoma: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Oklahoma?
Oklahoma-based employers with a track record of visa sponsorship in customer-facing roles include Paycom, Williams Companies, and TTEC, which operates support centers in the state. Larger national employers with Oklahoma offices, such as American Fidelity and Love's Travel Stops, also periodically sponsor international candidates for customer support positions when a qualifying specialty occupation case can be made.
Which visa types are most common for customer support representative roles in Oklahoma?
The H-1B visa is the most frequently used work visa for professional roles in Oklahoma, but customer support positions must meet the specialty occupation standard, requiring at least a bachelor's degree in a specific field directly related to the job. Roles framed around technical support, client success management, or bilingual enterprise support tend to have a stronger case. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories.
Which cities in Oklahoma have the most customer support representative sponsorship jobs?
Oklahoma City and Tulsa account for the majority of customer support sponsorship opportunities in the state. Oklahoma City is home to corporate headquarters for Paycom and other technology and financial services companies. Tulsa has a strong energy sector presence and a growing tech scene, with employers there increasingly building out customer success and technical support teams that may consider international candidates.
How to find customer support representative visa sponsorship jobs in Oklahoma?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the United States. You can filter by role and state to find customer support representative positions in Oklahoma where employers have indicated sponsorship willingness. Because sponsorship availability changes frequently, checking Migrate Mate regularly and setting up role-specific alerts gives you the most current picture of what is open.
Are there state-specific considerations for customer support representatives seeking sponsorship in Oklahoma?
Oklahoma's economy is anchored in energy, agriculture, aerospace, and financial services, so customer support roles with a technical or industry-specific component, such as supporting oil and gas software platforms or financial products, are more likely to meet the H-1B specialty occupation threshold than general call center work. Oklahoma State University and the University of Oklahoma also produce graduates who remain in state, creating a pipeline that some employers draw from when hiring internationally.
What is the prevailing wage for sponsored customer support representative jobs in Oklahoma?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.