Customer Success Manager Visa Sponsorship Jobs in West Virginia
Customer success manager visa sponsorship jobs in West Virginia are concentrated in Charleston and Morgantown, where technology services firms, healthcare IT companies, and managed service providers hire internationally. Employers like WVU Medicine and regional tech consultancies have sponsored work visas for customer-facing roles requiring specialized product or platform expertise.
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Get Access To All JobsWorking with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:
careers.bms.com/working-with-us
.
Summary:
The Cellular Therapy Market Access Manager (CMAM) is responsible for executing access and reimbursement strategies within identified Cell Therapy accounts specific to the assigned geography during all phases of account onboarding and post onboarding. This role will lead all Cell Therapy Market Access activities and will collaborate with a variety of internal partners and external customers. The CMAM will report into the West Region Director, Cell Therapy Market Access Managers. The individual is required to achieve all assigned goals while maintaining compliance with all BMS standards.
The Great Lakes geography/territory includes: IN, MI, WV, and OH. It is required that the CMAM live within the assigned territory.
Responsibilities:
Maintain full accountability for ensuring assigned Cell Therapy treatment centers have a clear understanding of all elements of Market Access, including Government payer policy, local payer dynamics and coverage policy, complex reimbursement, coding & billing dynamics, and all components of the Cell Therapy ordering and distribution process
Work cross functionally within the Cell Therapy Account Management Team, Payer Account Executives, Cell Therapy Patient Operations, Cell Therapy Patient Support Services, Cell Therapy Access Strategy Team, and other matrix teams as needed to ensure Market Access product objectives are met
Support and maintain collaborative relationships with the Cell Therapy customer facing matrix team, in accordance with the approved rules of engagement
Support P&T adoption in activated and newly activated treatment centers
Identify and provide relevant regional marketplace feedback in a timely manner to management on customer business trends, competitive updates and account issues/opportunities
Drive the detailed understanding of complex Cell Therapy site-of-care economics for treatment centers
Effectively drive access pull through within Cell Therapy identified accounts by establishing access account management goals, successfully assisting Cell Therapy Account Managers by ensuring there are no access barriers across both inline and new indications
Establish and maintain effective relationships with key access stakeholders within each assigned Cell Therapy treatment center
Facilitate and drive patient journey within accounts as appropriate and as needed
Ensure access challenges are escalated and triaged accordingly within identified accounts
Contribute to the development and execution of focused business plans that align with the identified access objectives for Cell Therapy accounts
Deliver impactful presentations with external healthcare professionals on access and reimbursement related topics
Meet annual and ongoing performance reviews and competency requirements and assignments
Significant business travel required, primarily in the assigned geography and occasionally for national meetings and conferences
Qualifications:
Bachelor’s degree in Business, Health or Life Sciences, Healthcare Administration, or related field required; advanced degree (MBA, MA Public Health, PharmD, etc.) preferred
1+ years of direct Cell therapy experience strongly preferred
10+ years of overall Pharmaceutical and/or Healthcare industry experience in support of policy, access and reimbursement preferred
5+ years of Oncology, Hematology or other complex, high cost buy and bill therapy reimbursement experience required, including:
Coverage, coding, billing and payment
Medicare (NCD, IPPS, OPPS, 340B, etc.)
Medical policy, managed care coverage processes and practice for inpatient and outpatient settings of care
Local coverage determinations
Commercial case rate negotiations
Certified Coder or Biller is a plus
Exhibit a high degree of Market Access and Cell Therapy technical expertise within both payer and hospital systems
Thorough knowledge of reimbursement, coding and billing across both inpatient and outpatient settings of care
Thorough understanding of P&T processes across academic and community sites of care
Knowledge of health insurance coverage and reimbursement, inclusive of private Commercial coverage, Medicare, and Medicaid
Knowledge of health economics
Thorough knowledge of the healthcare industry sales and marketing
Thorough understanding of US compliance laws and guidelines
Experience in both Academic and Community settings of care preferred
Demonstrated ability to work successfully in a fast-paced environment with the need to manage constant change.
Proven ability to deal with ambiguity – ready to change gears and plans quickly
Demonstrated a
bility to build relationships quickly and credibly across internal partners and external customers
Proven organizational skills with ability to problem solve and manage multiple urgent priorities in parallel
Flexible, adaptable, and able to react to changing circumstances and priorities with high level of commitment and professionalism
Demonstrated ability to develop key strategies and execute them; Strong analytical, consulting, and business planning skills
Excellent written and verbal communication skills
Experience working with finances/budgets
Excellent interpersonal skills to effectively work with many diverse customers
Excellent presentation skills to engage and meet the needs of various audiences
Ability to work independently and travel as needed (up to 50%)
Ability to drive a car with a valid driver's license
Proven success in new product launches
Proficient skillset working with PowerPoint and Excel.
Note
: As this position requires operation of a Company-provided vehicle, candidates must meet the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence, and 3) a driving risk level deemed acceptable by the Company.
LI-Field
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
Field - United States - US: $199,040 - $241,185#xa;
&
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage:
Medical, pharmacy, dental, and vision care.
Wellbeing Support:
Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection:
401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure:
T
he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting
global participation
in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace
accommodations/adjustments
and ongoing support in their roles. Applicants can request a reasonable workplace
accommodation/adjustment
prior to accepting a job offer. If you require reasonable
accommodations/adjustments
in completing this application, or in any part of the recruitment process, direct your inquiries to
adastaffingsupport@bms.com
. Visit
careers.bms.com/
eeo
-accessibility
to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:
https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at
https://careers.bms.com/fraud-protection
.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at
TAEnablement@bms.com
. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1603012 : Cell Therapy Market Access Manager – Great Lakes
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:
careers.bms.com/working-with-us
.
Summary:
The Cellular Therapy Market Access Manager (CMAM) is responsible for executing access and reimbursement strategies within identified Cell Therapy accounts specific to the assigned geography during all phases of account onboarding and post onboarding. This role will lead all Cell Therapy Market Access activities and will collaborate with a variety of internal partners and external customers. The CMAM will report into the West Region Director, Cell Therapy Market Access Managers. The individual is required to achieve all assigned goals while maintaining compliance with all BMS standards.
The Great Lakes geography/territory includes: IN, MI, WV, and OH. It is required that the CMAM live within the assigned territory.
Responsibilities:
Maintain full accountability for ensuring assigned Cell Therapy treatment centers have a clear understanding of all elements of Market Access, including Government payer policy, local payer dynamics and coverage policy, complex reimbursement, coding & billing dynamics, and all components of the Cell Therapy ordering and distribution process
Work cross functionally within the Cell Therapy Account Management Team, Payer Account Executives, Cell Therapy Patient Operations, Cell Therapy Patient Support Services, Cell Therapy Access Strategy Team, and other matrix teams as needed to ensure Market Access product objectives are met
Support and maintain collaborative relationships with the Cell Therapy customer facing matrix team, in accordance with the approved rules of engagement
Support P&T adoption in activated and newly activated treatment centers
Identify and provide relevant regional marketplace feedback in a timely manner to management on customer business trends, competitive updates and account issues/opportunities
Drive the detailed understanding of complex Cell Therapy site-of-care economics for treatment centers
Effectively drive access pull through within Cell Therapy identified accounts by establishing access account management goals, successfully assisting Cell Therapy Account Managers by ensuring there are no access barriers across both inline and new indications
Establish and maintain effective relationships with key access stakeholders within each assigned Cell Therapy treatment center
Facilitate and drive patient journey within accounts as appropriate and as needed
Ensure access challenges are escalated and triaged accordingly within identified accounts
Contribute to the development and execution of focused business plans that align with the identified access objectives for Cell Therapy accounts
Deliver impactful presentations with external healthcare professionals on access and reimbursement related topics
Meet annual and ongoing performance reviews and competency requirements and assignments
Significant business travel required, primarily in the assigned geography and occasionally for national meetings and conferences
Qualifications:
Bachelor’s degree in Business, Health or Life Sciences, Healthcare Administration, or related field required; advanced degree (MBA, MA Public Health, PharmD, etc.) preferred
1+ years of direct Cell therapy experience strongly preferred
10+ years of overall Pharmaceutical and/or Healthcare industry experience in support of policy, access and reimbursement preferred
5+ years of Oncology, Hematology or other complex, high cost buy and bill therapy reimbursement experience required, including:
Coverage, coding, billing and payment
Medicare (NCD, IPPS, OPPS, 340B, etc.)
Medical policy, managed care coverage processes and practice for inpatient and outpatient settings of care
Local coverage determinations
Commercial case rate negotiations
Certified Coder or Biller is a plus
Exhibit a high degree of Market Access and Cell Therapy technical expertise within both payer and hospital systems
Thorough knowledge of reimbursement, coding and billing across both inpatient and outpatient settings of care
Thorough understanding of P&T processes across academic and community sites of care
Knowledge of health insurance coverage and reimbursement, inclusive of private Commercial coverage, Medicare, and Medicaid
Knowledge of health economics
Thorough knowledge of the healthcare industry sales and marketing
Thorough understanding of US compliance laws and guidelines
Experience in both Academic and Community settings of care preferred
Demonstrated ability to work successfully in a fast-paced environment with the need to manage constant change.
Proven ability to deal with ambiguity – ready to change gears and plans quickly
Demonstrated a
bility to build relationships quickly and credibly across internal partners and external customers
Proven organizational skills with ability to problem solve and manage multiple urgent priorities in parallel
Flexible, adaptable, and able to react to changing circumstances and priorities with high level of commitment and professionalism
Demonstrated ability to develop key strategies and execute them; Strong analytical, consulting, and business planning skills
Excellent written and verbal communication skills
Experience working with finances/budgets
Excellent interpersonal skills to effectively work with many diverse customers
Excellent presentation skills to engage and meet the needs of various audiences
Ability to work independently and travel as needed (up to 50%)
Ability to drive a car with a valid driver's license
Proven success in new product launches
Proficient skillset working with PowerPoint and Excel.
Note
: As this position requires operation of a Company-provided vehicle, candidates must meet the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence, and 3) a driving risk level deemed acceptable by the Company.
LI-Field
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
Field - United States - US: $199,040 - $241,185#xa;
&
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage:
Medical, pharmacy, dental, and vision care.
Wellbeing Support:
Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection:
401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure:
T
he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting
global participation
in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace
accommodations/adjustments
and ongoing support in their roles. Applicants can request a reasonable workplace
accommodation/adjustment
prior to accepting a job offer. If you require reasonable
accommodations/adjustments
in completing this application, or in any part of the recruitment process, direct your inquiries to
adastaffingsupport@bms.com
. Visit
careers.bms.com/
eeo
-accessibility
to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:
https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at
https://careers.bms.com/fraud-protection
.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at
TAEnablement@bms.com
. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1603012 : Cell Therapy Market Access Manager – Great Lakes
Customer Success Manager Job Roles in West Virginia
See all Customer Success Manager Jobs in West Virginia
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Search Customer Success Manager Jobs in West VirginiaCustomer Success Manager Jobs in West Virginia: Frequently Asked Questions
Which companies sponsor visas for customer success managers in West Virginia?
Healthcare IT organizations such as WVU Medicine and Charleston Area Medical Center, along with managed service providers and software consultancies operating out of Charleston and Morgantown, have sponsored work visas for customer success roles. Larger national employers with West Virginia offices, including Leidos and Mylan (now Viatris), also have a history of sponsoring skilled professionals in client-facing technical positions.
Which visa types are most common for customer success manager roles in West Virginia?
The H-1B visa is the most commonly used visa for customer success managers in West Virginia, particularly when the role requires a specialized degree in business, information technology, or a related field and involves technical product expertise. TN visas are an option for Canadian and Mexican nationals in qualifying management or business roles. Candidates already holding an EAD through OPT or a spousal visa may also be considered without requiring employer sponsorship of a new petition.
Which cities in West Virginia have the most customer success manager sponsorship jobs?
Charleston, the state capital, has the highest concentration of sponsoring employers due to its healthcare, government contracting, and professional services sectors. Morgantown is the second-largest hub, driven by West Virginia University's research and technology ecosystem, which attracts software and SaaS companies that hire internationally for customer success functions. Huntington sees occasional openings tied to healthcare and education technology employers.
How to find customer success manager visa sponsorship jobs in West Virginia?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter customer success manager roles by state, including West Virginia. Because sponsoring employers in smaller states like West Virginia are fewer in number, using a focused platform like Migrate Mate saves significant time compared to manually screening general job postings. Setting up alerts for West Virginia customer success openings on Migrate Mate ensures you see new sponsoring roles as they are posted.
What state-specific factors should international candidates know about customer success manager roles in West Virginia?
West Virginia's customer success market is closely tied to healthcare IT, higher education technology, and government-adjacent software, so candidates with experience in those verticals have a clearer path to sponsorship. The state's lower cost of living relative to coastal markets can influence employer compensation benchmarks, which must still meet the Department of Labor's prevailing wage requirements for the relevant role and location under any H-1B petition. West Virginia University's international graduate pipeline in business and computer science is a recognized talent source for local employers.
What is the prevailing wage for sponsored customer success manager jobs in West Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.