Client Solutions Specialist Jobs in USA with Visa Sponsorship
Client Solutions Specialist roles sit at the intersection of business development and account management, making them strong candidates for H-1B visa specialty occupation sponsorship. Employers in SaaS, consulting, and enterprise technology file LCAs for this title regularly, and the role's degree requirements align with what USCIS expects for a qualifying petition.
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Get Access To All JobsJoin Aya Healthcare, winner of multiple Top Workplace awards!
We are seeking an enthusiastic, hands-on Client Enablement & Solutions Specialist to support the successful adoption and ongoing use of the Workforce AI platform. This highly visible role will contribute to client discovery and solution design, support platform configuration and testing, facilitate User Acceptance Testing, and provide go-live support. A significant focus of the role will be developing and delivering client training, creating and maintaining job aids and other Workforce AI resources, and translating complex functionality into clear, practical guidance for end users and administrators.
The Client Enablement & Solutions Specialist will work directly with healthcare clients and cross-functional teams, including Product, Engineering, QA, Support, Solution Design, Implementation and Client Success. This role is ideal for someone with firsthand experience in healthcare staffing and scheduling, strong knowledge of workforce management tools such as UKG WFM Pro, and the ability to thrive in a fast-moving, evolving organization. The successful candidate will bring operational and technical expertise, critical-thinking skills, strong communication and a collaborative mindset to help clients achieve meaningful outcomes with Workforce AI.
Who We Are:
We're a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.
At Aya, we're obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you'll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.
Responsibilities
-
Customer Discovery & Solution Design
-
Participate in client-facing discovery sessions, gathering information about current staffing and scheduling practices, workflows, and technology configurations.
- Identify potential solution recommendations based on discovery findings.
-
Document client needs and collaborate with internal teams to align discovery outcomes with Workforce AI product capabilities.
-
Configuration, Testing & Quality Assurance
-
Collaborate with internal resources to configure and validate the Workforce AI platform for each client.
- Conduct hands-on testing of environments, workflows, and configuration prior to go-live.
- Validate client data and system behavior against expected workflows and forecasting logic.
-
Identify, document, and escalate defects or issues in partnership with Product, QA, Engineering, and Workforce AI leadership.
-
Client Training, UAT, Resource Development & Go-Live Support
-
Develop and maintain comprehensive client training plans for all Workforce AI modules.
- Deliver and facilitate client training sessions tailored to different user roles.
- Facilitate User Acceptance Testing (UAT), ensuring client readiness and alignment with business processes.
- Create, update, and maintain job aids, user guides, and other enablement resources across all Workforce AI modules.
- Translate Workforce AI functionality and workflows into clear, practical guidance for end users.
-
Support go-live readiness activities and provide post-live assistance until clients successfully transition to Product Support and Client Success teams.
-
Project Collaboration & Continuous Improvement
-
Partner with the Project Manager to monitor progress, timelines, and risks; escalate issues proactively.
- Contribute to the development and ongoing refinement of implementation playbooks, training materials, UAT guides, and documentation.
- Provide insights from client feedback to influence product enhancements and internal process improvements.
- Support building scalable frameworks, templates, and best practices to enable future growth of Workforce AI.
Required Qualifications
- Prior experience as a healthcare staffer, scheduler, or related workforce management practitioner.
- Hands-on experience with technical training, scheduling technology, and supporting users through system adoption.
- Experience working in a newly formed role or rapidly evolving organization.
- Prior experience using or supporting UKG WFM Pro, including implementation or rollout experience.
- Strong critical-thinking skills with the ability to work through complex issues in dynamic client environments.
- Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
- High attention to detail, strong organizational skills, and comfort managing multiple priorities.
- A collaborative, proactive mindset with a commitment to delivering exceptional customer experience.
Why Join WFAI?
You'll join a small, nimble, and growing team working on a high-visibility product that is transforming healthcare staffing and scheduling. Your expertise will directly influence customer success and shape how we scale our implementation model for future growth. This is an opportunity to build, innovate, and make a meaningful impact from day one.
What We Offer:
- Free premium medical, dental, life and vision insurance
- Generous 401(k) match
- Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
- Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
- Celebrations! We hit our goals and reward ourselves.
- Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
- Unlimited DTO — we believe in time off!
- Virtual yoga, meditation or boot camp classes offered daily
Compensation: Aya reasonably anticipates the pay scale for this position to be $36.06 to $50.48 hourly, which equates to $75,000 to $105,000 annually.
The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager's discretion.
Aya Is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.
Join Aya Healthcare, winner of multiple Top Workplace awards!
We are seeking an enthusiastic, hands-on Client Enablement & Solutions Specialist to support the successful adoption and ongoing use of the Workforce AI platform. This highly visible role will contribute to client discovery and solution design, support platform configuration and testing, facilitate User Acceptance Testing, and provide go-live support. A significant focus of the role will be developing and delivering client training, creating and maintaining job aids and other Workforce AI resources, and translating complex functionality into clear, practical guidance for end users and administrators.
The Client Enablement & Solutions Specialist will work directly with healthcare clients and cross-functional teams, including Product, Engineering, QA, Support, Solution Design, Implementation and Client Success. This role is ideal for someone with firsthand experience in healthcare staffing and scheduling, strong knowledge of workforce management tools such as UKG WFM Pro, and the ability to thrive in a fast-moving, evolving organization. The successful candidate will bring operational and technical expertise, critical-thinking skills, strong communication and a collaborative mindset to help clients achieve meaningful outcomes with Workforce AI.
Who We Are:
We're a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.
At Aya, we're obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you'll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.
Responsibilities
-
Customer Discovery & Solution Design
-
Participate in client-facing discovery sessions, gathering information about current staffing and scheduling practices, workflows, and technology configurations.
- Identify potential solution recommendations based on discovery findings.
-
Document client needs and collaborate with internal teams to align discovery outcomes with Workforce AI product capabilities.
-
Configuration, Testing & Quality Assurance
-
Collaborate with internal resources to configure and validate the Workforce AI platform for each client.
- Conduct hands-on testing of environments, workflows, and configuration prior to go-live.
- Validate client data and system behavior against expected workflows and forecasting logic.
-
Identify, document, and escalate defects or issues in partnership with Product, QA, Engineering, and Workforce AI leadership.
-
Client Training, UAT, Resource Development & Go-Live Support
-
Develop and maintain comprehensive client training plans for all Workforce AI modules.
- Deliver and facilitate client training sessions tailored to different user roles.
- Facilitate User Acceptance Testing (UAT), ensuring client readiness and alignment with business processes.
- Create, update, and maintain job aids, user guides, and other enablement resources across all Workforce AI modules.
- Translate Workforce AI functionality and workflows into clear, practical guidance for end users.
-
Support go-live readiness activities and provide post-live assistance until clients successfully transition to Product Support and Client Success teams.
-
Project Collaboration & Continuous Improvement
-
Partner with the Project Manager to monitor progress, timelines, and risks; escalate issues proactively.
- Contribute to the development and ongoing refinement of implementation playbooks, training materials, UAT guides, and documentation.
- Provide insights from client feedback to influence product enhancements and internal process improvements.
- Support building scalable frameworks, templates, and best practices to enable future growth of Workforce AI.
Required Qualifications
- Prior experience as a healthcare staffer, scheduler, or related workforce management practitioner.
- Hands-on experience with technical training, scheduling technology, and supporting users through system adoption.
- Experience working in a newly formed role or rapidly evolving organization.
- Prior experience using or supporting UKG WFM Pro, including implementation or rollout experience.
- Strong critical-thinking skills with the ability to work through complex issues in dynamic client environments.
- Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
- High attention to detail, strong organizational skills, and comfort managing multiple priorities.
- A collaborative, proactive mindset with a commitment to delivering exceptional customer experience.
Why Join WFAI?
You'll join a small, nimble, and growing team working on a high-visibility product that is transforming healthcare staffing and scheduling. Your expertise will directly influence customer success and shape how we scale our implementation model for future growth. This is an opportunity to build, innovate, and make a meaningful impact from day one.
What We Offer:
- Free premium medical, dental, life and vision insurance
- Generous 401(k) match
- Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
- Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
- Celebrations! We hit our goals and reward ourselves.
- Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
- Unlimited DTO — we believe in time off!
- Virtual yoga, meditation or boot camp classes offered daily
Compensation: Aya reasonably anticipates the pay scale for this position to be $36.06 to $50.48 hourly, which equates to $75,000 to $105,000 annually.
The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager's discretion.
Aya Is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.
See all Client Solutions Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Client Solutions Specialist roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Client Solutions Specialist
Frame your degree as specialty occupation evidence
USCIS requires that a Client Solutions Specialist role normally requires a bachelor's in a specific field like business, marketing, or information systems. Pull your transcript and map your coursework directly to the job description before any employer conversation.
Search LCA filings by job title variant
Employers file LCAs under titles like Client Solutions Manager, Solutions Consultant, and Customer Solutions Specialist. Cross-check all three variants in the OFLC Wage Search so you don't miss companies actively sponsoring roles that match your day-to-day work.
Target SaaS and enterprise technology employers first
These sectors file the highest volume of LCAs for client-facing solutions roles. Companies deploying complex software products routinely sponsor because the client onboarding and solutions design work ties directly to a technical degree requirement USCIS can evaluate.
Use Migrate Mate to surface verified sponsoring employers
Filter your search on Migrate Mate by role type to find employers with confirmed LCA filing history for Client Solutions Specialist positions, then prioritize outreach to those companies over ones with no sponsorship track record in this job family.
Clarify the LCA prevailing wage tier at offer stage
DOL assigns one of four wage levels based on experience and responsibility. For client solutions roles, Level I and Level II are common for early-career hires, but your offer must meet that tier's threshold. Ask your employer which level they intend to certify before accepting.
Confirm your employer's E-Verify enrollment if you're on STEM OPT
If you're extending OPT under a STEM designation and your degree is in information systems, business analytics, or a related CIP-coded field, your employer must be E-Verify enrolled before your STEM OPT extension can be authorized. Confirm this with HR in writing before your current EAD expires.
Frequently Asked Questions
Does a Client Solutions Specialist role qualify as a specialty occupation for H-1B purposes?
It can, but the employer must show the role normally requires at least a bachelor's degree in a specific field like business, marketing, information systems, or a related discipline. Generic client service roles that accept any degree tend to face USCIS scrutiny. Roles tied to complex software products or technical consulting have a stronger specialty occupation argument because the connection to a specific degree field is clearer.
Which visa types are most commonly used for Client Solutions Specialist sponsorship?
H-1B is the most common path for this role. Australian nationals can pursue the E-3 visa, which has no lottery and a cap that has never been exhausted. Chilean nationals may qualify for the H-1B1 visa, and Canadian or Mexican nationals should check whether the TN visa covers their specific role under the USMCA profession list. Each path has different filing requirements and timelines, so identify your nationality's options early.
How do I find employers who actively sponsor Client Solutions Specialist roles?
Migrate Mate lists employers with verified LCA filing history for client solutions and related titles, so you can focus your applications on companies that have already committed to sponsoring this role type rather than starting from scratch with cold outreach.
What degree does a Client Solutions Specialist need to qualify for H-1B sponsorship?
USCIS looks for a bachelor's degree in a field that directly relates to the duties of the role. Business administration, marketing, information systems, computer science, and communications are common qualifying degrees for client solutions positions. A general liberal arts degree without a business or technology focus is harder to defend if USCIS issues a Request for Evidence challenging specialty occupation status.
Can a Client Solutions Specialist role qualify for a green card through PERM?
Yes. If the employer wants to sponsor permanent residence, they typically file a PERM labor certification with DOL to demonstrate no qualified U.S. workers are available for the position. The role usually falls under the EB-3 skilled worker category, which requires at least two years of experience. Country-of-birth backlogs can significantly affect how long this process takes, particularly for nationals born in India or China.
What is the prevailing wage requirement for sponsored Client Solutions Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.