Customer Quality Engineer Jobs in USA with Visa Sponsorship
Customer Quality Engineer roles sit at the intersection of technical standards and cross-functional oversight, making them strong candidates for H-1B visa specialty occupation status. Employers in manufacturing, aerospace, automotive, and medical devices regularly sponsor, and the PERM labor certification pathway opens green card options for experienced candidates.
Find Customer Quality Engineer JobsOverview
Showing 5 of 37+ Customer Quality Engineer jobs
See all 37+ Customer Quality Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Quality Engineer roles.
Get Access To All JobsINTRODUCTION
We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison.
BENEFITS
At Avery Dennison, some of the great benefits we provide are:
- Whole-Health Care: Expert, whole-health care regardless of gender identity.
- Employee Savings Plan (401(k) Plan): You receive an automatic contribution of 3% of eligible pay (even if you contribute $0) plus a matching contribution of 50% on the first 7% of eligible pay you contribute.
- Paid Holidays: You receive 13 paid holidays each year as determined by local management.
- Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison.
JOB DESCRIPTION
The Customer Quality Engineer primarily serves as the customer’s point of contact for material-related quality complaints and works to ensure issues encountered by customers are resolved. Material-related quality problems can occur anywhere within the product’s supply chain, from supplier through to end-users. The Customer Quality Engineer establishes the problem statement for each complaint and works to solve the current customer problem.
KEY RESPONSIBILITIES
- On-site with 1 remote day/week available
- Interacts with the customer via email and telephone to collect and record information relating to quality issues and disposition of material.
- Tests affected material against established specifications and provides diagnosis/recommendations for purchased products testing outside of quality specifications or having poor performing characteristics.
- Is responsible for the claim handling process from evaluation to credit generation. Claims process includes giving customers’ traceability information, providing material disposition, assigning corrective action letters, and sending samples to a responsible manufacturing location.
- Identifies quality trends (ie. unique to material, manufacturing process, or customer) to initiate quality project support to resolve repeating, ongoing issues.
- Provides customer requested documentation of claim details and provides proactive claim status updates when there are new learnings.
QUALIFICATIONS
Bachelor’s Degree in engineering or related required.
3 years of experience engineering or quality in the manufacturing industry. Co-ops and internships will count towards total experience.
Ability to handle multiple tasks as the role requires that you will be working on multiple claims at the same time.
Attention to detail, organizational skills, high degree of accuracy, time-management and priority setting skills.
Strong customer service skills including written, verbal and telephone communication skills.
ADDITIONAL INFORMATION
Pay Transparency
The salary range for this position is $72,000 - $100,000 / year.
The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
EQUAL OPPORTUNITY EMPLOYER
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
REASONABLE ACCOMMODATIONS NOTICE
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
IDENTITY VERIFICATION NOTICE
To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.
PRE-EMPLOYMENT SCREENING NOTICE
As part of our hiring process, final candidates may be required to complete reference checks, education verification, and employment history verification. Additional post-offer screenings, where permitted by law, will be conducted in full compliance with applicable local, state, and federal regulations.
INTRODUCTION
We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison.
BENEFITS
At Avery Dennison, some of the great benefits we provide are:
- Whole-Health Care: Expert, whole-health care regardless of gender identity.
- Employee Savings Plan (401(k) Plan): You receive an automatic contribution of 3% of eligible pay (even if you contribute $0) plus a matching contribution of 50% on the first 7% of eligible pay you contribute.
- Paid Holidays: You receive 13 paid holidays each year as determined by local management.
- Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison.
JOB DESCRIPTION
The Customer Quality Engineer primarily serves as the customer’s point of contact for material-related quality complaints and works to ensure issues encountered by customers are resolved. Material-related quality problems can occur anywhere within the product’s supply chain, from supplier through to end-users. The Customer Quality Engineer establishes the problem statement for each complaint and works to solve the current customer problem.
KEY RESPONSIBILITIES
- On-site with 1 remote day/week available
- Interacts with the customer via email and telephone to collect and record information relating to quality issues and disposition of material.
- Tests affected material against established specifications and provides diagnosis/recommendations for purchased products testing outside of quality specifications or having poor performing characteristics.
- Is responsible for the claim handling process from evaluation to credit generation. Claims process includes giving customers’ traceability information, providing material disposition, assigning corrective action letters, and sending samples to a responsible manufacturing location.
- Identifies quality trends (ie. unique to material, manufacturing process, or customer) to initiate quality project support to resolve repeating, ongoing issues.
- Provides customer requested documentation of claim details and provides proactive claim status updates when there are new learnings.
QUALIFICATIONS
Bachelor’s Degree in engineering or related required.
3 years of experience engineering or quality in the manufacturing industry. Co-ops and internships will count towards total experience.
Ability to handle multiple tasks as the role requires that you will be working on multiple claims at the same time.
Attention to detail, organizational skills, high degree of accuracy, time-management and priority setting skills.
Strong customer service skills including written, verbal and telephone communication skills.
ADDITIONAL INFORMATION
Pay Transparency
The salary range for this position is $72,000 - $100,000 / year.
The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
EQUAL OPPORTUNITY EMPLOYER
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
REASONABLE ACCOMMODATIONS NOTICE
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
IDENTITY VERIFICATION NOTICE
To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.
PRE-EMPLOYMENT SCREENING NOTICE
As part of our hiring process, final candidates may be required to complete reference checks, education verification, and employment history verification. Additional post-offer screenings, where permitted by law, will be conducted in full compliance with applicable local, state, and federal regulations.
See all 37+ Customer Quality Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Quality Engineer roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Quality Engineer
Align your degree to the role
H-1B specialty occupation requires a bachelor's degree in a directly related field. For Customer Quality Engineer roles, degrees in mechanical engineering, industrial engineering, or quality systems engineering have the clearest fit. A general business or unrelated STEM degree will invite scrutiny.
Target industries with active LCA filings
Aerospace, automotive, medical devices, and semiconductor manufacturing file LCAs for Customer Quality Engineers far more consistently than general manufacturing. Narrowing your search to these verticals puts you in front of employers who already understand the sponsorship process for this role type.
Use Migrate Mate to find verified sponsors
Filter your search on Migrate Mate to surface employers with verified H-1B LCA sponsorship history for quality engineering roles. This cuts out companies that list jobs but have never filed for a sponsored candidate, saving you weeks of outreach to dead ends.
Get your quality certifications documented early
ASQ certifications like CQE or CQE-equivalent credentials strengthen the specialty occupation argument in an H-1B petition. Have official transcripts, certification records, and any ISO or IATF auditor training letters ready before you start applying, not after you receive an offer.
Ask about PERM before accepting an offer
If you're on H-1B and want a path to permanent residence, confirm whether the employer is willing to sponsor a PERM labor certification. Customer Quality Engineers with specialized domain experience in regulated industries are strong PERM candidates, but employers vary widely on willingness and timelines.
Verify prevailing wage before negotiating
Your employer's LCA must certify wages at or above the DOL prevailing wage for your location and role level. Use OFLC Wage Search to look up the Level I through Level IV wage range for quality engineering occupations in your target city before you enter salary discussions.
Frequently Asked Questions
Does a Customer Quality Engineer role qualify as a specialty occupation for H-1B?
Yes, in most cases. Customer Quality Engineer roles typically require a bachelor's degree in engineering or a closely related field, which satisfies the specialty occupation threshold USCIS applies to H-1B petitions. The key is that the job description explicitly requires the degree, not merely prefers it. Roles in regulated industries like aerospace or medical devices tend to have the strongest specialty occupation arguments because the technical requirements are well-documented.
Which visa types are realistic for Customer Quality Engineer candidates?
H-1B is the primary path for most candidates. If you hold a TN visa-eligible degree in engineering and are Canadian or Mexican, TN status also applies to quality engineering roles under the USMCA engineer category. Australian nationals can pursue the E-3 visa, which requires an LCA but has no lottery. Each path requires a U.S. employer willing to initiate the filing. Browse open roles on Migrate Mate to find employers with active sponsorship history.
Do employers in manufacturing and automotive actually sponsor Customer Quality Engineers?
Yes, and at meaningful volume. Manufacturers in aerospace, automotive, semiconductor, and medical device sectors regularly file LCAs for quality engineering positions because the talent pool with both engineering credentials and industry-specific quality system knowledge is competitive. Smaller contract manufacturers are less consistent sponsors, so focusing on Tier 1 suppliers and OEM-adjacent companies improves your odds of finding a viable sponsoring employer.
Can I use OPT or STEM OPT while applying for full sponsorship?
Yes. If you're an F-1 graduate in an engineering or related STEM-designated program, your initial 12-month OPT plus the 24-month STEM OPT extension gives you up to 36 months to work while your employer pursues H-1B sponsorship. Your employer must be enrolled in E-Verify to sign the I-983 training plan required for STEM OPT. The role must directly relate to your STEM degree field, which quality and manufacturing engineering roles typically satisfy.
Does a master's degree in engineering improve my chances of H-1B sponsorship?
It improves your position in two distinct ways. First, it strengthens the specialty occupation argument, particularly for senior or cross-functional quality roles that might otherwise face scrutiny. Second, it makes you eligible for the H-1B advanced degree cap, which gives you an additional lottery draw beyond the 65,000 regular cap slots. USCIS reviews each petition on its merits, but a master's in a directly related engineering field consistently produces cleaner approvals for quality engineering roles.
What is the prevailing wage requirement for sponsored Customer Quality Engineer jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.