Customer Solutions Manager Jobs in USA with Visa Sponsorship
Customer Solutions Managers can qualify for H-1B visa, L-1 visa, or TN visa sponsorship when the role requires a bachelor's degree in business, communications, or a related field. Employers in SaaS, enterprise software, and consulting sponsor this title regularly. For detailed occupation requirements, see the O*NET profile.
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INTRODUCTION
Modernize and direct engineering efforts for the Transactions/Payments domain from enterprise integration services. This domain consists of modern & efficient transaction enabling APIs that provide our consumers the payment and transactional capabilities needed to serve our clients with .com experiences, customer care representatives & financial advisors who serve our clients. Deliver payment-centric solutions for various consumers to use different payment features with enterprise services that includes vendor decommission and digital NT migration. Contribute to product strategy, defining the minimum viable product (MVP) scopes and outlining the product roadmap. Responsible for technology strategy including tech stack selection and solution design with one payment architecture. Guide technical estimations and managed product budgets throughout the design and development cycle. Collaborate with various partner teams (Multiple Digital teams, Enterprise payment foundation and Payment portal teams, Cloud platform and infra teams, etc.) and engage in vendor negotiations.
Define and implement standards for product OKRs and departmental metrics. Recruit, guide and develop high-performing engineering professionals.
ROLE AND RESPONSIBILITIES
Position is based out of and reports to Thrivent’s HQ in Minneapolis, MN, but allows for the option to telecommute from a home office anywhere in the United States.
BASIC QUALIFICATIONS
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Bachelor’s or foreign equivalent degree in Management Information Systems, Computer Information Systems, Computer Science, or a related field plus 8 years of progressively responsible post baccalaureate experience as a software engineer, analyst, or developer.
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Requires a minimum of 3 years of experience managing teams with a documented track record of delivery for cross-functional product experience with Cloud hosting and managing products.
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Requires a minimum of 5 years of experience in each of the following:
- RESTful services design philosophy, building high performing APIs and writing specs and expertise in Java, and other J2EE design patterns
- Building CI/CD pipelines using SVN, Maven and Jenkins for deployments and releases while aligning to strategy, design, and architecture of platform
- Proven ability to evaluate and introduce emerging technologies through technical proof-of-concepts, including DynamoDB, Redis caching, Kafka stream processing, and serverless architectures using AWS Lambda
- Proficient in the design and development of scalable Web applications and Microservices using Java-based MVC frameworks such as Spring Boot and Spring, with deep knowledge of enterprise-grade J2EE design patterns
- Advanced expertise in building responsive front-end components utilizing frameworks and libraries such as Next.js, Node.js, React.js, AngularJS, and HTML5
- Hands-on experience with AWS cloud infrastructure, including deployment and management of services in EKS and EC2 cluster environments
- Skilled in containerization and orchestration on AWS OpenShift environments
- Demonstrated ability to define and implement enterprise-wide code quality standards, including the rollout of automated code quality tools
- Extensive experience with NoSQL databases including MongoDB, Amazon DynamoDB, Amazon DocumentDB, and Elasticsearch, with a strong grasp of data modeling and performance optimization
- Background in Mainframe data integration, with the ability to analyze legacy systems and integrate with modern NoSQL solutions like DynamoDB
- Deep understanding of Agile methodologies (Scrum and Kanban), with a track record of successful delivery across multiple release cycles in 1-2 week sprint cadences
COMPENSATION
Salary: At least $214,053/year
OTHER
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Solutions Manager
Confirm your role meets specialty occupation standards
Customer Solutions Manager positions qualify for H-1B sponsorship only when a specific bachelor's degree is required, not just preferred. Focus on roles at SaaS or enterprise software companies where the job description ties technical knowledge to a defined degree field.
Target employers with a history of H-1B filings
Large SaaS platforms and enterprise software companies file LCAs for Customer Solutions Managers regularly. Searching DOL disclosure data by job title reveals which employers have sponsored this role before, making them far more likely to sponsor again.
Understand that L-1 is a realistic alternative to H-1B
If you currently work for a multinational company abroad, the L-1B visa covers specialized knowledge roles like Customer Solutions Manager without a lottery. This path requires at least one year of employment with the sponsoring company outside the U.S.
Canadian and Mexican nationals have a faster path via TN
TN visa classification is available for management consultants, which Customer Solutions Manager roles can qualify under with the right job description framing. TN requires no petition, no lottery, and can be processed at the border or a U.S. consulate.
Get your degree equivalency documented early
A three-year bachelor's degree from Australia, India, or the UK is generally accepted as equivalent to a U.S. four-year degree for H-1B purposes. Having a credential evaluation from a NACES-approved agency ready speeds up the employer's petition process considerably.
Apply to companies actively hiring on Migrate Mate
Employers posting Customer Solutions Manager roles on Migrate Mate have already indicated sponsorship willingness, which eliminates the most common early rejection. Filtering by visa type helps you focus time on employers whose sponsorship process is already underway.
Frequently Asked Questions
Does a Customer Solutions Manager role qualify for H-1B sponsorship?
It can, but the job description has to hold up under USCIS's specialty occupation standard. The employer must demonstrate that a specific bachelor's degree in a field like business, computer science, or communications is a minimum requirement for the role, not just a preference. Generalist management descriptions without a defined degree requirement are the most common reason USCIS denies H-1B visa petitions for this title.
Which industries sponsor Customer Solutions Managers most often?
SaaS companies, enterprise software vendors, cloud infrastructure firms, and management consulting practices file the most LCAs for Customer Solutions Manager titles. These industries require technical fluency alongside client management skills, which supports the specialty occupation argument. Roles at companies like Salesforce, ServiceNow, or similar platforms appear frequently in DOL disclosure data. You can browse verified sponsoring employers directly on Migrate Mate.
Can I qualify for H-1B sponsorship with a three-year bachelor's degree?
Yes. USCIS generally accepts a three-year bachelor's degree from countries like India, Australia, or the UK as equivalent to a U.S. four-year degree, particularly when combined with relevant work experience. A credential evaluation from a NACES-member agency documents this equivalency formally. Your employer's immigration attorney will typically request this evaluation before filing Form I-129.
What visa options exist for Customer Solutions Managers outside the H-1B lottery?
L-1B is available if you've worked for a multinational employer outside the U.S. for at least one year and the role involves specialized knowledge. TN visa classification is an option for Canadian and Mexican nationals when the position can be framed under management consultant criteria. O-1A is theoretically available but requires demonstrated extraordinary ability, which is a high bar for most customer-facing roles.
How long does H-1B sponsorship take for this role?
The full timeline from LCA filing to H-1B approval runs roughly four to six months without premium processing. Premium processing reduces USCIS adjudication to 15 business days but does not speed up the Department of Labor's LCA certification, which takes seven to ten business days on its own. Cap-subject H-1B petitions also require surviving the April lottery before any processing begins, adding several months to the overall timeline.
What is the prevailing wage requirement for sponsored Customer Solutions Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.