Customer Solutions Manager Jobs in USA with Visa Sponsorship
Customer Solutions Managers can qualify for H-1B visa, L-1, or TN visa sponsorship when the role requires a bachelor's degree in business, communications, or a related field. Employers in SaaS, enterprise software, and consulting sponsor this title regularly. For detailed occupation requirements, see the O*NET profile.
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Customer Solutions Manager
- 26000776
Linde Gas & Equipment Inc.Customer Service Manager
Location: Fresno, CA
Linde Gas & Equipment Inc. is seeking a Customer Service Manager to join our team! Customer Service Manager will be responsible for performing and monitoring day-to-day Customer Excellence Center activities and processes in a customer service environment with the objective of creating an outstanding customer experience.
The Customer Service Manager requires hands-on engagement with Supervisors, team members, external and internal customers, and daily activities with an eye for process adherence and improvement within the department and organization.
What we offer you!
- Competitive compensation
- Comprehensive benefits plan (medical, dental, vision and more)
- 401(k) retirement savings plan
- Paid time off (vacation, holidays, PTO)
- Employee discount programs
- Career growth opportunities
Pay Range: $76,500 - $112,200, depending on experience.
What you will be doing:
- Responsible for client support in specific geographic region
- Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.
- Performance Management of Call Center Supervisor and Call Center Representatives; coaching, development, and discipline
- Supervise, train and coach Call Center Supervisor and Call Center Representatives (up to 40 Linde employees)
- Perform progress evaluations for direct reports including monthly KPI reports, quarterly KPI reports and annual PMP.
- Process improvement – Uses Six Sigma, Lean & process mapping skills to improve processes and productivity
- Demonstrates interpersonal, project management, written and verbal communication skills
- Prepares management reports as required
- Ability to analyze data and develop strategic improvement plans based on trend patterns
- Develop relationships with key sales, customer support, distributor, and region management personnel to achieve specific goals and service level standards
- Utilizes excellent and professional communication skills to ensure that all internal and external customer needs are met.
- Interfaces professionally and in a timely manner with inter-company departments and regions, responding to the needs of internal customers.
- Other duties as assigned
What makes you great:
- High School Diploma required / Bachelor's Degree preferred
- Minimum of 2 – 4 years of customer service or in-store sales experience required
- Knowledge of specialty gas, industrial gas, medical gas and welding related products preferred
- 1-3 years of supervisory experience required
- Excellent verbal and written communications skills
- Expertise in computer systems and computers applications
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
Don’t wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Primary Location California-FRESNO
Schedule Full-time
Job Sales & Marketing
Unposting Date Ongoing
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Solutions Manager
Confirm your role meets specialty occupation standards
Customer Solutions Manager positions qualify for H-1B sponsorship only when a specific bachelor's degree is required, not just preferred. Focus on roles at SaaS or enterprise software companies where the job description ties technical knowledge to a defined degree field.
Target employers with a history of H-1B filings
Large SaaS platforms and enterprise software companies file LCAs for Customer Solutions Managers regularly. Searching DOL disclosure data by job title reveals which employers have sponsored this role before, making them far more likely to sponsor again.
Understand that L-1 is a realistic alternative to H-1B
If you currently work for a multinational company abroad, the L-1B visa covers specialized knowledge roles like Customer Solutions Manager without a lottery. This path requires at least one year of employment with the sponsoring company outside the U.S.
Canadian and Mexican nationals have a faster path via TN
TN visa classification is available for management consultants, which Customer Solutions Manager roles can qualify under with the right job description framing. TN requires no petition, no lottery, and can be processed at the border or a U.S. consulate.
Get your degree equivalency documented early
A three-year bachelor's degree from Australia, India, or the UK is generally accepted as equivalent to a U.S. four-year degree for H-1B purposes. Having a credential evaluation from a NACES-approved agency ready speeds up the employer's petition process considerably.
Apply to companies actively hiring on Migrate Mate
Employers posting Customer Solutions Manager roles on Migrate Mate have already indicated sponsorship willingness, which eliminates the most common early rejection. Filtering by visa type helps you focus time on employers whose sponsorship process is already underway.
Customer Solutions Manager jobs are hiring across the US. Find yours.
Find Customer Solutions Manager JobsFrequently Asked Questions
Does a Customer Solutions Manager role qualify for H-1B sponsorship?
It can, but the job description has to hold up under USCIS's specialty occupation standard. The employer must demonstrate that a specific bachelor's degree in a field like business, computer science, or communications is a minimum requirement for the role, not just a preference. Generalist management descriptions without a defined degree requirement are the most common reason USCIS denies H-1B petitions for this title.
Which industries sponsor Customer Solutions Managers most often?
SaaS companies, enterprise software vendors, cloud infrastructure firms, and management consulting practices file the most LCAs for Customer Solutions Manager titles. These industries require technical fluency alongside client management skills, which supports the specialty occupation argument. Roles at companies like Salesforce, ServiceNow, or similar platforms appear frequently in DOL disclosure data. You can browse verified sponsoring employers directly on Migrate Mate.
Can I qualify for H-1B sponsorship with a three-year bachelor's degree?
Yes. USCIS generally accepts a three-year bachelor's degree from countries like India, Australia, or the UK as equivalent to a U.S. four-year degree, particularly when combined with relevant work experience. A credential evaluation from a NACES-member agency documents this equivalency formally. Your employer's immigration attorney will typically request this evaluation before filing Form I-129.
What visa options exist for Customer Solutions Managers outside the H-1B lottery?
L-1B is available if you've worked for a multinational employer outside the U.S. for at least one year and the role involves specialized knowledge. TN classification is an option for Canadian and Mexican nationals when the position can be framed under management consultant criteria. O-1A is theoretically available but requires demonstrated extraordinary ability, which is a high bar for most customer-facing roles.
How long does H-1B sponsorship take for this role?
The full timeline from LCA filing to H-1B approval runs roughly four to six months without premium processing. Premium processing reduces USCIS adjudication to 15 business days but does not speed up the Department of Labor's LCA certification, which takes seven to ten business days on its own. Cap-subject H-1B petitions also require surviving the April lottery before any processing begins, adding several months to the overall timeline.
What is the prevailing wage requirement for sponsored Customer Solutions Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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