Field Service Representative Jobs in USA with Visa Sponsorship
Field Service Representatives typically qualify for H-1B visa sponsorship when the role requires specialized technical knowledge and a relevant bachelor's degree. Positions involving complex equipment maintenance, technical troubleshooting, or system integration often meet specialty occupation requirements, while general customer service roles may not qualify. For detailed occupation requirements, see the O*NET profile.
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This is an exciting opportunity in a fast paced, customer focused, outdoor working environment. This is a remote position where the FSR will create their schedule and work from home when not in the field. The FSR will provide industry leading technical and customer service for CCM’s Commercial Roofing customer base. The FSR manages warranty inspections, job-site training, warranty claim investigations, training, product support, and generation of internal and external reports. Service, promote, demonstrate, and train on the various roofing products and accessories. Service a regional territory or customer base to ensure quality installations of Carlisle Construction Materials products. This job typically operates Monday – Friday, with occasional weekend work and travel.
Duties And Responsibilities
- Understand and adhere to CCM and project specific Health and Safety policies.
- Schedule and complete final inspections for warranty issuance for Authorized Applicators.
- Provide on-site technical assistance at start, during, or after installation of warranted projects.
- Educate and promote proper installation of CCM products and systems.
- Expected to be the day-to-day technical expert in the territory for our customer base in which they can depend upon timely and productive responses.
- Conduct warranty claim and/or product investigations when required.
- Training presentations with hands-on demonstrations for new or existing Authorized Applicators to help promote quality installations.
- Develop strong internal and external working relationships.
- Produce detailed written reports and letters for internal and external distribution.
- Additional duties & responsibilities as assigned.
Required Knowledge/Skills/Abilities
General Skills
- Strong work ethic and self-motivated to efficiently manage multiple tasks while working independently.
- Professional and positive working attitude with strong interpersonal and customer service management skills.
- Clear and confident verbal and written communication skills.
Technical Skills
- Commercial roofing or general construction experience is preferred but not required. CCM’s onboarding process is extensive, including training on all products and procedures.
- Ability to understand general construction related terms, documents, tools, products, and installation practices.
- Observation and attention to detail, while also being able to see the big picture.
- Comfortable working with technology (MS Office products and specific CCM software/hardware systems.)
Education and Experience:
- Minimum High School Diploma and 3 years of construction or commercial roofing related experience.
- Must possess a valid driver’s license and maintain a satisfactory driving record in accordance with company policy.
Preferred
- Associate or bachelor’s Degree
- Previous roofing or construction experience preferred (this can include summer work between semesters, etc.)
Working Conditions
- Work in weather conditions throughout the year (heat, cold, wet conditions).
- Travel by air and motor vehicles is required and frequency will vary based on assigned territory.
- Overnight travel will be required based on demand and size of the territory.
- Will be on active construction sites on a regular basis.
Training & Travel Requirements
This position includes a paid 9–12-week training program consisting of both classroom instruction at our corporate office in Carlisle, PA and hands-on field training at various locations throughout the United States. Travel, lodging, and meal expenses during training are fully covered by the company. During the training period, employees should expect a combination of travel and time spent in Carlisle, PA. While some weekends may allow for travel home, candidates must be available to remain in Carlisle on destinated weeks as needed throughout the duration of the program.
Anticipated Start Date: Monday, July 6, 2026 or later.
Physical Requirements
OCCASIONALLY (0-30%)
FREQUENTLY (31-60%)
CONTINUOUSLY (61-100%)
LIFTING OR CARRYING
- 1-10 LBS: X
- 11-20 LBS: X
- 21-40 LBS: X
- 41-50 LBS: X
- 51 OR MORE LBS: X
Pushing Or Pulling
- 1-40 LBS: X
- 41-50 LBS: X
- 51 OR MORE LBS: X
BENDING OR STOOPING: X
REACHING ABOVE SHOULDER LEVEL: X
DRIVING AUTOMATIC EQUIP. VEHICLES: X
OPERATE MACHINERY OR POWER TOOLS: X
CLIMBING (LADDERS, STAIRS, ETC.): X
WALKING: X
STANDING: X
SITTING: X
WORKING IN EXTREME TEMPERATURES: X
REPETITIVE MOTION INCLUDING BUT NOT LIMITED TO: WRISTS, HANDS AND/OR FINGERS: X
VISION: X
HEARING: X
DEXTERITY: X
HAND EYE COORDINATION: X
Job Summary
This is an exciting opportunity in a fast paced, customer focused, outdoor working environment. This is a remote position where the FSR will create their schedule and work from home when not in the field. The FSR will provide industry leading technical and customer service for CCM’s Commercial Roofing customer base. The FSR manages warranty inspections, job-site training, warranty claim investigations, training, product support, and generation of internal and external reports. Service, promote, demonstrate, and train on the various roofing products and accessories. Service a regional territory or customer base to ensure quality installations of Carlisle Construction Materials products. This job typically operates Monday – Friday, with occasional weekend work and travel.
Duties And Responsibilities
- Understand and adhere to CCM and project specific Health and Safety policies.
- Schedule and complete final inspections for warranty issuance for Authorized Applicators.
- Provide on-site technical assistance at start, during, or after installation of warranted projects.
- Educate and promote proper installation of CCM products and systems.
- Expected to be the day-to-day technical expert in the territory for our customer base in which they can depend upon timely and productive responses.
- Conduct warranty claim and/or product investigations when required.
- Training presentations with hands-on demonstrations for new or existing Authorized Applicators to help promote quality installations.
- Develop strong internal and external working relationships.
- Produce detailed written reports and letters for internal and external distribution.
- Additional duties & responsibilities as assigned.
Required Knowledge/Skills/Abilities
General Skills
- Strong work ethic and self-motivated to efficiently manage multiple tasks while working independently.
- Professional and positive working attitude with strong interpersonal and customer service management skills.
- Clear and confident verbal and written communication skills.
Technical Skills
- Commercial roofing or general construction experience is preferred but not required. CCM’s onboarding process is extensive, including training on all products and procedures.
- Ability to understand general construction related terms, documents, tools, products, and installation practices.
- Observation and attention to detail, while also being able to see the big picture.
- Comfortable working with technology (MS Office products and specific CCM software/hardware systems.)
Education and Experience:
- Minimum High School Diploma and 3 years of construction or commercial roofing related experience.
- Must possess a valid driver’s license and maintain a satisfactory driving record in accordance with company policy.
Preferred
- Associate or bachelor’s Degree
- Previous roofing or construction experience preferred (this can include summer work between semesters, etc.)
Working Conditions
- Work in weather conditions throughout the year (heat, cold, wet conditions).
- Travel by air and motor vehicles is required and frequency will vary based on assigned territory.
- Overnight travel will be required based on demand and size of the territory.
- Will be on active construction sites on a regular basis.
Training & Travel Requirements
This position includes a paid 9–12-week training program consisting of both classroom instruction at our corporate office in Carlisle, PA and hands-on field training at various locations throughout the United States. Travel, lodging, and meal expenses during training are fully covered by the company. During the training period, employees should expect a combination of travel and time spent in Carlisle, PA. While some weekends may allow for travel home, candidates must be available to remain in Carlisle on destinated weeks as needed throughout the duration of the program.
Anticipated Start Date: Monday, July 6, 2026 or later.
Physical Requirements
OCCASIONALLY (0-30%)
FREQUENTLY (31-60%)
CONTINUOUSLY (61-100%)
LIFTING OR CARRYING
- 1-10 LBS: X
- 11-20 LBS: X
- 21-40 LBS: X
- 41-50 LBS: X
- 51 OR MORE LBS: X
Pushing Or Pulling
- 1-40 LBS: X
- 41-50 LBS: X
- 51 OR MORE LBS: X
BENDING OR STOOPING: X
REACHING ABOVE SHOULDER LEVEL: X
DRIVING AUTOMATIC EQUIP. VEHICLES: X
OPERATE MACHINERY OR POWER TOOLS: X
CLIMBING (LADDERS, STAIRS, ETC.): X
WALKING: X
STANDING: X
SITTING: X
WORKING IN EXTREME TEMPERATURES: X
REPETITIVE MOTION INCLUDING BUT NOT LIMITED TO: WRISTS, HANDS AND/OR FINGERS: X
VISION: X
HEARING: X
DEXTERITY: X
HAND EYE COORDINATION: X
See all 137+ Field Service Representative Jobs
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Get Access To All JobsTips for Finding Field Service Representative Jobs
Emphasize Technical Specialization
Highlight roles requiring specific technical expertise with complex systems, diagnostic equipment, or specialized software. Generic field service positions are harder to qualify than those requiring engineering or technical degrees.
Target Equipment-Specific Roles
Focus on positions servicing specialized industrial equipment, medical devices, or advanced technology systems. These roles more clearly demonstrate the need for specialized knowledge and degree requirements.
Document Degree Requirements
Ensure job descriptions explicitly require a bachelor's degree in engineering, computer science, or related technical field. Vague education requirements weaken the specialty occupation argument significantly.
Research Company Sponsorship History
Check DOL disclosure data for employers' H-1B filing patterns. Companies with established sponsorship programs for technical roles are more likely to support your application successfully.
Prepare Technical Documentation
Gather detailed descriptions of specialized equipment, software, or systems you'll service. USCIS needs evidence that the role requires degree-level technical knowledge beyond general troubleshooting skills.
Consider Alternative Visa Options
If H-1B doesn't fit, explore L-1 visa transfers for multinational companies or TN status if you're Canadian/Mexican. Some field service roles may qualify for other work authorization categories.
Frequently Asked Questions
Do Field Service Representatives qualify for H-1B sponsorship?
Yes, but only when the role requires specialized technical knowledge and a bachelor's degree in a specific field like engineering or computer science. Positions involving complex equipment maintenance, system integration, or advanced diagnostics typically qualify, while general customer service or basic repair work usually doesn't meet specialty occupation requirements.
What degree do I need for Field Service Representative H-1B sponsorship?
Most qualifying positions require a bachelor's degree in engineering, computer science, electronics, or a related technical field. The degree must directly relate to the specialized equipment or systems you'll service. Some roles may accept equivalent experience through the three-years-for-one-year education substitution rule.
Which companies sponsor Field Service Representatives for H-1B visas?
Technology companies, medical device manufacturers, industrial equipment providers, and telecommunications firms frequently sponsor technical field service roles. Companies like Siemens, GE Healthcare, Cisco, and specialized equipment manufacturers have established H-1B visa sponsorship programs for qualified technical positions requiring specialized knowledge.
What makes a Field Service Representative role qualify as a specialty occupation?
The role must require specialized technical knowledge that can only be obtained through a bachelor's degree in a specific field. Key factors include servicing complex proprietary equipment, performing advanced diagnostics, implementing technical solutions, or working with specialized software that requires degree-level engineering or technical knowledge.
Can Field Service Representatives get green cards through employment?
Yes, qualified Field Service Representatives can pursue employment-based green cards, typically through EB-2 or EB-3 categories. Those with advanced degrees or exceptional technical expertise may qualify for EB-2, while others typically use EB-3. The PERM labor certification process requires demonstrating that no qualified U.S. workers are available.
How to find Field Service Representative jobs with visa sponsorship?
To find Field Service Representative jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on technology companies, medical device manufacturers, and industrial equipment firms that frequently hire field service roles and sponsor H-1B, TN visa, or other work visas. These companies often need technical support specialists to service clients across different regions.
What is the prevailing wage requirement for sponsored Field Service Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.