IT Operations Engineer Jobs in USA with Visa Sponsorship

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever—and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.

Job Description

At Lakeshore, strong security comes from well-run tools and strong partnerships. We are currently seeking a Senior IT Security Operations Engineer to join our IT Security team. In this role, you will own the administration and optimization of the security tools that protect Lakeshore every day.

You’ll also contribute to preventative measures as our environment grows, investigate threats and drive remediation to closure, and collaborate with IT and business stakeholders to strengthen our overall security posture. When incidents happen, you’ll be ready to step in and help lead the response, with after-hours coverage shared across our team of five.

This is a fully remote, senior individual contributor role with plenty of influence. You’ll be the senior owner of our security tools, mentor our security analysts, advise leadership and be the go-to expert the team counts on. If you’re a well-rounded security engineer who wants your judgment to matter—and your work to protect a company that helps kids love learning—we’d like to talk.

A day on the job looks like this:

• Owning the administration and optimization of our security tools, including S1 and Tanium, Active directory, Okta, and M365, endpoint protection, incident detection and vulnerability management, and fine-tuning alerts and automation so the team can focus on what matters
• Developing and implementing preventative security measures, from detection and monitoring to exploit prevention
• Investigating threats and driving remediation efforts across IT and business teams, making sure fixes are completed and lessons are carried forward
• Collaborating with IT and business stakeholders to identify gaps, recommend improvements and strengthen our overall security posture
• Monitoring emerging threats, vulnerabilities and exploits, and translating what you learn into practical improvements to how we detect and prevent risk
• Leading incident response when it’s needed, from first alert to resolution, and presenting clear findings and lessons learned to leadership
• Mentoring and coaching our Information Security Analysts, and leading quarterly tabletop exercises and security awareness training that help employees spot and stop threats

Qualifications

Got the skills and experience? Here’s what we’re looking for:

Required:

• Bachelor’s degree in computer science, cybersecurity or a related field, or equivalent work experience
• 7+ years of experience in information security, including security operations, threat investigation or incident response

Preferred:

• Certifications such as CISSP
• Ability to design security-relevant infrastructure as code (IaC)

Technical Skills:

• Hands-on experience with S1 and Tanium, Active directory, Okta, and M365
• Hands-on experience administering and optimizing security tools from third parties and cloud providers, such as endpoint protection, firewalls, IDS/IPS, vulnerability management, WAF and IAM
• Experience with security platforms such as SIEM, EDR and SOAR
• Experience securing AWS cloud environments
• Strong knowledge of security frameworks and best practices, including NIST, ISO and MITRE, plus NIST 800-53, PCI, CIS and CSA CCM
• Comfortable scripting in Python, PowerShell or Bash
• Experience putting threat intelligence services to work in a production environment

What Sets You Apart:

• You build trust and influence with people at every level, including senior leadership
• You explain security risk clearly and practically—in a meeting room or in writing
• You stay steady and make sound calls when the situation is unclear and the stakes are high
• You enjoy helping other analysts grow and sharing what you know

Additional Information

And here’s our end of the bargain!

At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties. For employees residing outside of Los Angeles and Orange Counties, pay is based on national market.

For this position, new employees joining Lakeshore are typically brought into the organization at a salary rate between $102,500-$165,000 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.

Equal Employment Opportunity Policy

People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Some of the recruiting platforms and tools Lakeshore uses rely on artificial intelligence to help identify potential candidates. The people at Lakeshore review candidates and make all hiring decisions.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information.